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Commercial Collections Manager Jobs in Ohio (NOW HIRING)

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting * Located in ...

... commercial relationships. * Partner with Sales and Customer Success on at-risk accounts, renewal ... Manage workload distribution across the collections portfolio, adjusting assignments dynamically as ...

Collections Specialist

Columbus, OH · On-site

$26 - $29/hr

This position focuses on commercial collections and accounts receivable support, with an emphasis ... Responsibilities: * Manage business-to-business collection efforts by contacting customers ...

Manage business-to-business collections by following up on outstanding balances and working with ... Background in commercial collections and the ability to communicate clearly with customers ...

In-House Counsel

Cleveland, OH · On-site

$120 - $180/hr

Legal Commercial Collections * Construction Law * Bankruptcy Law * Client Relationship Management ATS Optimization KeywordsHard Skills * Legal Guidance * Risk Analysis * Legal Document Review

Legal Coordinator

Cleveland, OH · On-site

$30.05/hr

Collections Services FLSA Status: Nonexempt Job Summary: The Legal Coordinator is responsible for managing the intake, preparation, and placement of unsecured commercial collection matters with NCS ...

... manage outside deal counsel Requirements: What we are looking for : * J.D. and Ohio admission (or eligibility); 8+ years of practice * Substantial hands-on experience in commercial collections ...

Collections Specialist

Sharonville, OH · On-site

$17 - $23/hr

Collections Specialist We are seeking a detail-oriented Collections Specialist to join a well ... Manage a portfolio of commercial accounts and conduct collection activities to ensure timely ...

Accounts Receivable Clerk

Holland, OH · On-site

$20.90 - $24.20/hr

... manage financial data. You will support day-to-day billing and payment activities while helping ... Knowledge of commercial collections and the ability to communicate effectively regarding past-due ...

Accounts Receivable Analyst

Akron, OH · On-site

$33.25 - $38.50/hr

... collections, billing, and account research who can manage priorities with accuracy and strong ... Drive commercial collection efforts by monitoring outstanding balances, following up with customers ...

Collections Spec

Columbus, OH · On-site

$17.75 - $24.25/hr

... Commercial accounts. Responsible for contacting delinquent accounts to collect overdue payments as ... Well organized; ability to prioritize, plan proactively and execute properly while managing ...

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Commercial Collections Manager information

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What cities in Ohio are hiring for Commercial Collections Manager jobs?

Cities in Ohio with the most Commercial Collections Manager job openings:

Credit & Collections Manager

TriMark

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago


Job description

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com
Why you'll love it here!
+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
+ 401k
+ Community Service Day
+ Spotlight Awards
+ National Sales Excellence Awards
+ CFSP Prep Certification Program
POSITION SUMMARY:
  • The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting
  • Located in Cleveland, OH
  • Full-Time
  • Hybrid

The Credit & Collections Manager holds a position of accountability, overseeing the entire credit management and contract management functions within the organization. With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections Manager will play a pivotal role in safeguarding corporate assets, ensuring effective credit risk assessment, and fostering positive relationships both internally and externally.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Credit Management:
  • Manage and oversee all credit functions for the division.
  • Establish credit terms and procedures for the control of assets, records, loan collateral, or securities.
  • Protect corporate assets by filing necessary liens/UCC's where applicable.
  • Ensure compliance with state and federal procedures.

Contract Management:
  • Review contracts for proper language prior to acceptance.
  • Work closely with Contract Administration to ensure timely issuance of non-system invoices and deposits receipt within contract terms.

Supervision and Leadership:
  • Supervise Credit Analysts and manage workflow.
  • Maintain appropriate staffing levels to meet the credit needs of the organization and customers.

Performance Metrics and Efficiency:
  • Develop and utilize performance metrics for the Credit Department.
  • Assist in modifying processes and procedures to maximize efficiency.
  • Effectively utilize technology to aid in managing department productivity.

Credit Risk Assessment:
  • Analyze credit data and financial statements to determine the degree of risk involved in extending credit to customers.
  • Exercise wise judgment when making risk assessment decisions regarding terms, credit limits, and payment plans.

Customer Relationship Management:
  • Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication.
  • Act as a liaison between Sales, Accounting, Credit, Design, & Management for proper adherence to policies and approvals.

Training and Professional Development:
  • Conduct Credit training for new hires in the organization.
  • Attend NACM meetings as requested.
  • Commit to growth in understanding the foodservice industry.

Communication and Reporting:
  • Communicate and appropriately elevate A/R concerns and resolutions through the preparation and distribution of A/R aging to CFO.

COMPETENCIES:
  • Strong business acumen with a concentration in Accounting and Credit.
  • Advanced proficiency in MS Office suite and operating systems.
  • Thorough knowledge of economic and accounting principles and practices.
  • Accurate interpretation of credit reports.
  • Strong negotiating skills.
  • Excellent customer service, sales-minded attitude.
  • Advanced math skills.
  • Excellent ability to assess, negotiate, and follow up on credit issues.
  • Ability to maintain a positive attitude and enthusiasm under all circumstances.
  • High level of work ethic, willing to put in time and effort to meet customer needs.

QUALIFICATIONS & EXPERIENCE:
  • 6 - 8 years of progressive Credit experience, or equivalent Military or practical experience.
  • 2+ years as a Credit Manager for an $75M+ organization.
  • Experience in foodservice sales or distribution.
  • Corporate contract sales experience.
  • Fair Credit Practices training preferred.
  • Clean Credit background.
  • Team management and leadership experience.
  • Ability to successfully pass a background check post offer acceptance.

#PMIndeed
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.