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Head Of Collections Jobs in Silver Spring, MD (NOW HIRING)

S&P Global

Global Head of Order to Cash

Centreville, VA · On-site

Global Head of Order to Cash Grade: 14 (internal only) Location: Centreville, Virginia S&P Global ... Ensure timely and accurate billing, effective collections, strong cash conversion, and disciplined ...

Umd

Digitization Services Coordinator

College Park, MD · On-site

$19.50 - $24.75/hr

The Digitization Services Coordinator reports to the Head, Digital Collections and is a valued member of the of Digital Programs and Initiatives in the Digital Services and Technologies Division. The ...

Library of Congress

Librarian (Reference)

Washington, DC · On-site +1

$70K - $91K/yr

Summary The Library of Congress shares its vast collections of books, manuscripts, photographs ... The incumbent reports directly to the Head, Reader Services Section. The incumbent may be an ...

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All JobsHead Of Collections JobsHead Of Collections Jobs in Silver Spring, MD

Head Of Collections information

See Silver Spring, MD salary details

$59K

$104.8K

$169.9K

How much do head of collections jobs pay per year?

As of Sep 11, 2026, the average yearly pay for head of collections in Silver Spring, MD is $104,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $114,500.00 per year, depending on experience, location, and employer.

What does a head of collections do?

A Head of Collections is responsible for overseeing an organization's collections department, which manages the recovery of overdue accounts and debts. This role involves developing strategies to improve collection rates, ensuring compliance with legal and regulatory standards, and leading a team of collection agents. The Head of Collections also analyzes data to identify trends, sets targets, and collaborates with other departments to optimize processes. Strong leadership, analytical skills, and knowledge of relevant laws are essential for success in this position.

What are some common challenges faced by a head of collections, and how can they effectively address them?

As a Head of Collections, one of the most common challenges is balancing the need to recover outstanding debts while maintaining positive customer relationships. Additionally, managing a team with diverse skill levels and ensuring compliance with legal and ethical standards can be demanding. To address these challenges, effective communication, continuous training, and leveraging technology for data-driven decision-making are essential. Building strong collaboration with legal, finance, and customer service departments also helps streamline processes and achieve collection targets.

What are the key skills and qualifications needed to thrive as a head of collections, and why are they important?

To thrive as a Head of Collections, you need deep expertise in credit management, financial analysis, and debt recovery processes, often supported by a degree in finance, business, or a related field. Familiarity with collection management software, CRM systems, and relevant regulatory compliance certifications is typically required. Strong leadership, negotiation, and strategic communication skills are crucial for managing teams and client relationships effectively. These skills ensure efficient recovery of outstanding debts, regulatory compliance, and the financial stability of the organization.

What is the difference between Head Of Collections vs Collections Manager?

AspectHead Of CollectionsCollections Manager
ResponsibilitiesOversees entire collections department, develops strategies, manages senior staffManages day-to-day collection activities, supervises collection agents
Required CredentialsOften requires leadership experience, industry-specific knowledge, sometimes advanced degreesTypically requires experience in collections, relevant certifications, and team management skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team-focused, direct interaction with collection staff
Industry UsageCommon in financial institutions, large corporationsUsed across banks, credit companies, and debt recovery firms

The Head Of Collections is a senior leadership role focused on strategic oversight and department management, while the Collections Manager handles daily operations and team supervision. Both roles require industry-specific knowledge and experience, but the Head Of Collections operates at a higher strategic level.

What are popular job titles related to Head Of Collections jobs in Silver Spring, MD?

For Head Of Collections jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Head Of Collections jobs in Silver Spring, MD look for?

The top searched job categories for Head Of Collections jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Head Of Collections jobs?

Cities near Silver Spring, MD with the most Head Of Collections job openings:

Head Of Collections jobs near you
Infographic showing various Head Of Collections job openings in Silver Spring, MD as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,269 per year, or $50.1 per hour.

Head of Archives & Special Collections

Baltimore, MD • On-site

Loyola-Notre Dame Library
See more jobs at Loyola-Notre Dame Libraryexternal

$73K - $79K/yr

Full-time

Re-posted 25 days ago

Job description

Description

The Loyola Notre Dame Library (LNDL) seeks an imaginative and innovative leader who will articulate a clear vision for a unit that includes the university archives of Loyola University Maryland and Notre Dame of Maryland University, special collections, and rare books. The successful candidate will be an individual who is creative, flexible, and enthusiastic about serving the educational missions of the two university communities by expanding access and promoting the use of collections through classroom instruction, outreach, public presentations, tours, and exhibits. The individual in this position will be responsible for building, preserving, and providing access to collections in digital and physical formats according to archival best practices. 


Position Responsibilities: 

  • Provide vision and leadership in directing and managing the programs and operations of Archives and Special Collections. 
  • Track developments in academic archives and identify, evaluate, and implement standards and technologies to enhance departmental workflows and user services. 
  • Supervise, train, and evaluate professional staff, volunteers, and student workers. 
  • Develop programs and services to acquire, process, and provide access to special collections and archives in a variety of formats. 
  • Collaborate with faculty to create meaningful educational experiences with archives and special collections for students. 
  • Partner with campus stakeholders to develop new and innovative ways to engage students, faculty, and staff with collections. 
  • Continue and enhance the department's capacity and expertise in managing and preserving born-digital and digitized materials. 
  • Participate in the library's support of digital scholarship activities on both campuses. 
  • Build, maintain, and provide access to the rare book collection. 
  • Build and maintain successful donor relationships. 
  • Coordinate exhibition and outreach programming for the department as well as participation in university events and programs. 
  • Partner with campus constituencies to develop and implement a program of records management and retention. 
  • Develop and implement assessment strategies to determine the effectiveness of services. 
  • Identify, write, and implement grant proposals and projects. 
  • Serve as a member of the library's Senior Leadership Team. 
  • Perform liaison duties to promote services and resources to faculty. 
  • Perform other duties as assigned. 

Requirements

 Required Qualifications: 

  • MLS or equivalent from an ALA-accredited program with an emphasis in archives and records management. 
  • Five years of related experience. Three years of supervisory or leadership experience. 
  • Knowledge of archival theory and practice as well as physical and digital preservation concepts, principles, and methodologies. 
  • Demonstrated knowledge and experience with programs to integrate archives and special collections in research, curricular and co-curricular use, and community engagement. 
  • Demonstrated ability to lead, supervise, and mentor staff. 
  • Excellent oral and written communication skills 
  • Commitment to building strong relations between the library and academic departments at both universities, the two university communities, and external communities 
  • Evidence of well-developed organizational, time, and project management skills. 

Preferred Qualifications: 

  • Knowledge and/or experience developing and preserving digital collections. 
  • Experience identifying and applying for grants. 
  • Experience organizing and mounting exhibits. 
  • Ability to cultivate and maintain effective relations with donors. 
  • Experience managing rare book collections. 

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