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Head Of Collections Jobs in Silver Spring, MD (NOW HIRING)

Front Office Receptionist

Fairfax, VA · On-site

$15.50 - $20/hr

We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck ... collections, and supporting daily front desk operations. You will also be responsible for ...

New

Job Announcement Serves as part of the Delinquent Collections Team (tax and non-tax). Working ... Coordinates data collection and provides information to others including executive/work unit head;

Administrative Assistant IV

Fairfax, VA · On-site

$50K - $88K/yr

Open to General Public Job Announcement Serves as part of the Delinquent Collections Team (tax and ... Coordinates data collection and provides information to others including executive/work unit head;

Administrative Assistant IV

Fairfax, VA · On-site

$50K - $88K/yr

Job Announcement Serves as part of the Delinquent Collections Team (tax and non-tax). Working ... Coordinates data collection and provides information to others including executive/work unit head;

Applicants should have some knowledge of cable writing styles and USG classified databases, to ... Experience with HUMINT sources and collections \n * Ops Certification \n * Top Secret\/SCI ...

Applicants should have some knowledge of cable writing styles and USG classified databases, to ... Experience with HUMINT sources and collections \n * Ops Certification \n * Top Secret\/SCI ...

Showing results 41-60

Head Of Collections information

See Silver Spring, MD salary details

$58.9K

$104.6K

$169.5K

How much do head of collections jobs pay per year?

As of Aug 11, 2026, the average yearly pay for head of collections in Silver Spring, MD is $104,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,700.00 and $114,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head of collections, and why are they important?

To thrive as a Head of Collections, you need deep expertise in credit management, financial analysis, and debt recovery processes, often supported by a degree in finance, business, or a related field. Familiarity with collection management software, CRM systems, and relevant regulatory compliance certifications is typically required. Strong leadership, negotiation, and strategic communication skills are crucial for managing teams and client relationships effectively. These skills ensure efficient recovery of outstanding debts, regulatory compliance, and the financial stability of the organization.

What are some common challenges faced by a head of collections, and how can they effectively address them?

As a Head of Collections, one of the most common challenges is balancing the need to recover outstanding debts while maintaining positive customer relationships. Additionally, managing a team with diverse skill levels and ensuring compliance with legal and ethical standards can be demanding. To address these challenges, effective communication, continuous training, and leveraging technology for data-driven decision-making are essential. Building strong collaboration with legal, finance, and customer service departments also helps streamline processes and achieve collection targets.

What is the difference between Head Of Collections vs Collections Manager?

AspectHead Of CollectionsCollections Manager
ResponsibilitiesOversees entire collections department, develops strategies, manages senior staffManages day-to-day collection activities, supervises collection agents
Required CredentialsOften requires leadership experience, industry-specific knowledge, sometimes advanced degreesTypically requires experience in collections, relevant certifications, and team management skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team-focused, direct interaction with collection staff
Industry UsageCommon in financial institutions, large corporationsUsed across banks, credit companies, and debt recovery firms

The Head Of Collections is a senior leadership role focused on strategic oversight and department management, while the Collections Manager handles daily operations and team supervision. Both roles require industry-specific knowledge and experience, but the Head Of Collections operates at a higher strategic level.

What does a head of collections do?

A Head of Collections is responsible for overseeing an organization's collections department, which manages the recovery of overdue accounts and debts. This role involves developing strategies to improve collection rates, ensuring compliance with legal and regulatory standards, and leading a team of collection agents. The Head of Collections also analyzes data to identify trends, sets targets, and collaborates with other departments to optimize processes. Strong leadership, analytical skills, and knowledge of relevant laws are essential for success in this position.
What are popular job titles related to Head Of Collections jobs in Silver Spring, MD? For Head Of Collections jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Head Of Collections jobs in Silver Spring, MD look for? The top searched job categories for Head Of Collections jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Head Of Collections jobs? Cities near Silver Spring, MD with the most Head Of Collections job openings:
Infographic showing various Head Of Collections job openings in Silver Spring, MD as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,269 per year, or $50.1 per hour.

$15/hr

Full-time, Part-time

Retirement

Re-posted 11 days ago


Job description

History Interpreter
Part-Time
Background:

The Education and Guest Services Division provides meaningful learning opportunities for Mount Vernon’s one million annual onsite visitors and students in classrooms around the country. Through a diverse portfolio of interpretive experiences, engaging programs, and online resources, we expand each learner’s understanding of, and appreciation for, George Washington and the revolutionary world in which he lived.
Introduction:

George Washington’s Mount Vernon is seeking part-time guides to provide tours through the Historic Mansion, staff the Washington Family Tomb, and lead specialty tours as a History Interpreter. History Interpreters work individually and within a team to educate Mount Vernon’s 1.1 million annual guests on how George Washington shaped the world in an age of revolutionary change.
History interpreters provide the historical framework that educates guests on George Washington and the world he transformed. These tours promote reflection about our past and its connection to today by using engaging and positive guest experiences that also aim to encourage our visitors to take positive action within their own communities. Our interpretations take the contradictions and the promise of Washington’s revolutionary world head-on by confronting slavery and both his successes and failures within the context of trying to build a ‘more perfect union.’
Compensation:
$15.00/hour
Expected Hours:
  • Part-Time – must be able to work 2 weekdays and alternating weekends (21-24 hours/week)
  • Must be able to work weekends and holidays
Position-specific Responsibilities:
  • Create a positive learning environment for guests of all ages and backgrounds by being hospitable, approachable, and professional in appearance and demeanor
  • Provide guests with accurate, interesting, and pertinent historical information about George Washington and Mount Vernon in an engaging, timely, and articulate manner
  • Follow departmental interpretive strategies in order to effectively integrate your interpretation into the total guest learning experience
  • Assist the Interpretive Supervisors with the daily opening, closing, and security of the Mansion and Tomb. Actively monitor and protect assigned positions in and around the Mansion and report any incidents and/or concerns related to historic structures and the collections held within
  • Assist the Interpretive Supervisors with the implementation of emergency procedures when necessary to ensure safety for our guests, colleagues, historic structures, and collections
  • Assist with special tours, programs, and other projects as needed
Minimum Qualifications:
  • Excellent interpersonal and communication skills required
  • Must work well with a diverse audience and have a sincere interest in history
  • Must be responsible, flexible, punctual, and able to work well under pressure
  • Ability to work creatively and effectively as a member of a team is mandatory
Special Requirements:
  • Must be able to stand/walk for long periods on varying surfaces, inside and outside, and in a variety of conditions
  • Must comply with: comprehensive dress code for uniformed staff; departmental standard operating procedures
  • Must work frequent weekends, evenings, and holidays
  • Must maintain internal Guest Experience Accreditation: 1 meeting credit; 1 field trip credit; 2 content credits
How to Apply:
Use our online application system to apply for the position. Applicants may also choose to apply using Indeed.
Please be prepared to submit a cover letter and resume. Cover letters should specifically address qualifications and/or transferable skills related to the position qualifications and requirements.
Division-Wide Principles:
The Education and Guest Services team is composed of the Interpretation, Historic Trades, Guest Services, and Learning Departments. In sum total this group is comprised of more than 150 full- and part-time staff members who connect Mount Vernon’s mission to a variety of audiences using onsite and offsite programming and physical and digital projects.
  1. Exceed audience learning expectations and ensure a level of access in which everyone is welcome. Be friendly, respectful, engaging, and flexible. Always remember that this visit may be their first and only.
  2. Encourage a meaningful appreciation of George Washington and the world in which he lived. Ensure that his legacies connect to the world our audiences live in today.
  3. Engage yourself in the mission of the Mount Vernon Ladies’ Association – take responsibility for your continued development and commit to collaboration. Care for your colleagues and be proud of what we accomplish together.
Work Environment:
This position involves working in both indoor museum settings and outdoor historic grounds. The role requires frequent interaction with visitors and groups in varying weather conditions. The noise level can fluctuate from quiet to moderate.
Physical Requirements:
This role requires extended periods of standing and walking, including over uneven terrain. The employee may need to climb stairs or inclines and occasionally lift or carry materials weighing up to 25 pounds. Clear verbal communication and auditory ability are essential.
Benefits:
  • 403(b) Retirement plan with employer matching
  • Employee recognition at 5 years of service
  • Monthly employee events
  • Employee referral program
  • Flexible work schedule
  • On-site Library
  • Discount on Public Event Tickets
  • Discount in the Mount Vernon Shops
  • Discount at the Mount Vernon Inn and The General’s Canteen
  • Free parking
Mount Vernon is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. Mount Vernon will not tolerate discrimination or harassment based on any of these characteristics.