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Collections Supervisor Jobs (NOW HIRING)

CPI Security

Collections Supervisor

Charlotte, NC

CPI Security is seeking an experienced and dynamic Collections Supervisor to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful ...

City of Oxnard

Collections Supervisor

Oxnard, CA · On-site

$72K - $111K/yr

As the Collections Supervisor, you will provide leadership and oversight of the City's commercial solid waste, recycling, and organics collection operations while supporting residential and roll-off ...

rcu

Collections Supervisor

Eau Claire, WI · Hybrid

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members ...

Fox Rothschild

Collections Supervisor

Warrington, PA · On-site

As a member of the Finance Department of a large, multi-office law firm, the Collections Supervisor supervises a team of credit and collections staff and provides support to the collections ...

BrightSpring

Collections Supervisor

Englewood, CO · Remote

$85K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow while maintaining the highest levels of patient satisfaction and compliance with industry regulations.

ISAT Total Support

Collections Supervisor

La Mirada, CA · On-site

$65K - $85K/yr

The Collections Supervisor oversees the daily operations of the Collections team, ensuring timely recovery of outstanding receivables, reducing delinquency, and supporting overall cash flow ...

Hertz

Collections Supervisor

Oklahoma City, OK · On-site

$60K/yr

The Collections Supervisor is responsible for leading a team of Collection Specialists which ensures the timely recovery of outstanding balances, maintaining compliance with company policies and ...

Empower Brands

Collections Supervisor

Marietta, GA · On-site

The Collections Supervisor leads the day-to-day operations of the Accounts Receivable collections team across seven JAN-PRO commercial cleaning markets. This role is responsible for supervising a ...

Empower Brands

Collections Supervisor

Marietta, GA

The Collections Supervisor leads the day-to-day operations of the Accounts Receivable collections team across seven JAN-PRO commercial cleaning markets. This role is responsible for supervising a ...

Fox Rothschild

Collections Supervisor

Exton, PA

As a member of the Finance Department of a large, multi-office law firm, the Collections Supervisor supervises a team of credit and collections staff and provides support to the collections ...

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Collections Supervisor information

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$31K

$58.7K

$109K

How much do collections supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
More about Collections Supervisor jobs
What cities are hiring for Collections Supervisor jobs? Cities with the most Collections Supervisor job openings:
What are the most commonly searched types of Collections Supervisor jobs? The most popular types of Collections Supervisor jobs are:
What states have the most Collections Supervisor jobs? States with the most job openings for Collections Supervisor jobs include:
What job categories do people searching Collections Supervisor jobs look for? The top searched job categories for Collections Supervisor jobs are:
What are popular job titles related to Collections Supervisor jobs? For Collections Supervisor jobs, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Debt Collections Supervisor

Blitt and Gaines, P.C.

Merrillville, IN • On-site

Full-time

Re-posted 21 hours ago

Job description

We are seeking a highly organized and detail-oriented Collections Supervisor to oversee our collections department. As a Collections Manager, you will be responsible for developing and implementing strategies to effectively manage and collect outstanding debts owed to our organization. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to lead a team to achieve departmental goals.
Collections Supervisor Responsibilities
  • Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
  • Manage a team of collections agents, providing guidance, support, and training as needed.
  • Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
  • Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
  • Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
  • Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
  • Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
  • Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
  • Prepare regular reports on collections activities, presenting data and insights to upper management.
  • Develop and maintain relationships with debt settlement agencies, attorneys, and other service providers as necessary.

Required Skills
  • Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
  • Strong knowledge of collection practices, laws, and regulations
  • Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
  • Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
  • Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
  • Proficiency in using collections software and systems.
  • Strong problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
  • Excellent attention to detail, ensuring accuracy in all records and communications.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

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