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Collections Supervisor Jobs in Phoenix, AZ (NOW HIRING)

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

WillScot

Collections Specialist

Scottsdale, AZ · On-site

$18.75 - $25.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

WillScot

Collections Specialist

Scottsdale, AZ

$18 - $24.25/hr

A direct report to the Collections Supervisor, the Collections Specialist is a dynamic role intended for a candidate who is capable of delivering an exceptional level of customer service and issue ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Identify and escalate accounts requiring special handling, hardship assistance, or supervisor ... in collections, loan servicing, or a related contact center environment. * Working knowledge of ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Identify and escalate accounts requiring special handling, hardship assistance, or supervisor ... in collections, loan servicing, or a related contact center environment. * Working knowledge of ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Identify and escalate accounts requiring special handling, hardship assistance, or supervisor ... in collections, loan servicing, or a related contact center environment. * Working knowledge of ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$60K/yr

FIELD COLLECTIONS SUPERVISOR Job Location: 1600 West Monroe Street, Phoenix, AZ Division of Education and Compliance Posting Details: Salary: $60,500 Annually Grade: 20 Closing Date: 9/3/26 Job ...

Aveanna Healthcare

Collections Specialist

Chandler, AZ · On-site

$19/hr

As a Collections Specialist here at Aveanna, you'll play a vital role in our Revenue Cycle department, ensuring invoices sent to payers are processed and settled efficiently. We are looking for ...

Addison Group

Collections Specialist

Phoenix, AZ · On-site

$21 - $27/hr

Job Title: B2B Collections Administrator Location (city, state): Phoenix, AZ 85040 Compensation: $21 - $27 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k).

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Within the Credit and Collections team our goal is successful accounts receivable collections within a dynamic environment, providing the highest level of Credit and Collections services in a ...

TERRACON

Billing/Collections Representative

Tempe, AZ · On-site

$17.75 - $24.25/hr

Collaborate with Project Managers, Operational Finance, Corporate Collections, and direct supervisor to resolve outstanding AR issues. Qualifications * Associate's degree in related field. Or in lieu ...

Fender

Collections Specialist

Phoenix, AZ · On-site

$18.25 - $24.75/hr

We are searching for a Collections Specialist to join our team in Phoenix, AZ. In this role, you will be responsible for managing customer accounts, monitoring outstanding balances, and ensuring ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Phoenix, AZ

Collections Supervisor information

See Phoenix, AZ salary details

$28K

$53K

$98.3K

How much do collections supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for collections supervisor in Phoenix, AZ is $52,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,100.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Phoenix, AZ?

For Collections Supervisor jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Phoenix, AZ look for?

The top searched job categories for Collections Supervisor jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Collections Supervisor jobs?

Cities near Phoenix, AZ with the most Collections Supervisor job openings:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,966 per year, or $25.5 per hour.

Supervisor - Insurance Collections

Honorhealth

Phoenix, AZ • On-site

Full-time

Posted 26 days ago

HonorHealth rating

7.8

Company rating: 7.8 out of 10

Based on 211 frontline employees who took The Breakroom Quiz

136th of 898 rated healthcare providers

Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Billing and Revenue Cycle

Shift:

Day

Department:

Patient Financial Services

Telecommute position with occasional in office days. Need someone with Bone Marrow Transplant collections experience.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Insurance Collections Supervisor will supervise, plan, and organize the daily operations of collecting on the accounts receivable. Works closely with numerous payers and insurance products, including but not limited to Commercial, Workman's Compensation, Medicare Advantage, Medicare and Medicaid (AHCCCS). Relies on experience and judgment to plan and accomplish AR goals. Responsible for understanding managed care contracts and requirements for regulatory reporting and compliance for Medicare/AHCCCS and all other government or payer guidelines. Trains, educates and develops staff. Responsible for maintaining adequate staffing levels to effectively collect accounts receivables, as well as monitoring employee productivity and quality of work.

ESSENTIAL FUNCTIONS
  • Supervises the personnel assigned to the section. Monitors employee productivity as well as the quality of their work. Assists staff with issues related to training, personnel matters (i.e. payroll, discipline, vacation and time off requests) and information system issues. Interviews and hires staffs as necessary as well as completing annual evaluations for the staff. Maintains employee tracking logs.
  • Monitors collector work queues for timely follow-up of accounts to ensure overall reduction of aged A/R. Ensures all payer audits are completed accurately and timely. Oversees special projects and reviewing of reports as assigned.
  • Completes monthly Aging for collections as well as completing the aging for payer meetings including the agenda and meeting minutes. Monitors payer Issue logs monthly and works closely with the Payer Provider Representative for resolutions of the aged A/R.
  • Maintains level of knowledge for HIPAA, federal regulations, hospital policy and reimbursement criteria. Attends departmental meetings in order to enhance communications within departments. Participates in process improvement.
  • Serves as a resource for Patient Financial Services within departments and personnel.
  • Performs other duties as assigned.

EDUCATION
  • High School Diploma or GED Required
  • Associates Preferred
EXPERIENCE
  • 3 years experience in Collections or Billing. Required
  • 3 years experience in Patient Accounting experience Required
  • 2 years leadership experience Preferred
LICENSES AND CERTIFICATIONS
  • Business College certification Preferred

We're all in for your career.

What HonorHealth employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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