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Collections Manager Jobs in Phoenix, AZ (NOW HIRING)

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

Collections Manager Company: Chapman Automotive Group Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257 Schedule: Monday-Friday, 8am-5pm Pay: $50,000-$60,000 About the Company Chapman Automotive ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

Collections Manager Company: Chapman Automotive Group Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257 Schedule: Monday-Friday, 8am-5pm Pay: $50,000-$60,000 About the Company Chapman Automotive ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

Collections Manager Company: Chapman Automotive Group Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257 Schedule: Monday-Friday, 8am-5pm Pay: $50,000-$60,000 About the Company Chapman Automotive ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

Collections Manager Company: Chapman Automotive Group Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257 Schedule: Monday-Friday, 8am-5pm Pay: $50,000-$60,000 About the Company Chapman Automotive ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

Collections Manager Company: Chapman Automotive Group Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257 Schedule: Monday-Friday, 8am-5pm Pay: $50,000-$60,000 About the Company Chapman Automotive ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Alerus

Retail Loan Collections Manager

Phoenix, AZ · On-site

$80K - $110K/yr

The Retail Loan Collections (RLC) Manager is responsible for overseeing the collection and control of consumer, mortgage & indirect loan accounts that are delinquent, charged off, or experiencing ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$18 - $19/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager Bilingual

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager Bilingual

Phoenix, AZ · On-site

$17 - $18/hr

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

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Collections Manager information

See Phoenix, AZ salary details

$30.8K

$58.3K

$108.2K

How much do collections manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for collections manager in Phoenix, AZ is $58,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They coordinate with debtors, monitor overdue accounts, and may use collection software or tools to manage the process efficiently. Strong communication skills and knowledge of financial regulations are important in this role.

How much do collections managers make?

Collections managers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, industry, and location. In larger markets, such as major cities, salaries can be higher, often exceeding $90,000 for experienced professionals. Compensation may also include bonuses and benefits related to debt recovery and financial management skills.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Phoenix, AZ? The most popular types of Collections jobs in Phoenix, AZ are:
What are popular job titles related to Collections Manager jobs in Phoenix, AZ? For Collections Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Phoenix, AZ look for? The top searched job categories for Collections Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Collections Manager jobs? Cities near Phoenix, AZ with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,305 per year, or $28 per hour.

Collections Manager

CAG Acceptance

Scottsdale, AZ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Title: Collections Manager
Company: Chapman Automotive Group
Address: 7100 E. McDowell Rd. Scottsdale, AZ 85257
Schedule: Monday-Friday, 8am-5pm
Pay: $50,000-$60,000

About the Company

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

About the Role

Chapman Automotive Group is seeking an experienced Collections Manager to lead the daily operations of our Collections Department. This leadership role is responsible for overseeing department performance, developing and coaching team members, maintaining compliant collection practices, and driving operational efficiency. The ideal candidate has a strong background in first-party automotive collections, excellent leadership skills, and a passion for building high-performing teams.

Responsibilities

  • Oversee the day-to-day operations of the Collections Department to ensure efficiency and effectiveness.
  • Develop, implement, and maintain collection policies and procedures while ensuring compliance with applicable regulations.
  • Recruit, hire, train, schedule, coach, and evaluate department team members.
  • Foster employee development and support career growth within the department and organization.
  • Manage collateral tracking for all loans to ensure appropriate protection of secured assets.
  • Work closely with repossession agents and auctions to ensure timely recovery and liquidation of collateral in accordance with state laws.
  • Maintain accurate collection records and oversee the management of collection software and systems.
  • Evaluate delinquent accounts individually and determine the most effective strategies to return loans to performing status.
  • Promote a positive, collaborative team environment focused on achieving collection goals.
  • Collaborate with third-party partners, auditors, examiners, and company leadership as needed.

Qualifications

  • 5+ years supervisory experience in a first-party automotive collections environment or comparable financial institution.
  • Strong knowledge of collection procedures, credit principles, and applicable collection laws and regulations.
  • Excellent leadership, coaching, and team development skills.
  • Strong written and verbal communication skills.
  • Ability to build productive relationships with customers, vendors, auditors, and internal stakeholders.
  • Strong problem-solving, decision-making, and organizational abilities.

Compensation & Perks

  • Competitive Pay: $50,000-$60,000 annually
  • Opportunities for career growth and advancement
  • Supportive, team-oriented workplace
  • Employee discounts and assistance programs
  • Volunteer opportunities and employee engagement programs
  • Closed on Sundays

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company contributions
  • Life insurance
  • Paid time off and holidays
  • Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.

Apply