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Collection Manager Jobs in Phoenix, AZ (NOW HIRING)

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Debt Collection Manager

Phoenix, AZ · On-site

$40K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Role We are seeking an experienced Debt Collection Manager to lead our collections team. In this role, you will oversee daily operations, drive performance, ensure regulatory compliance, and ...

Posted today

CAG Acceptance

Collections Manager

Scottsdale, AZ

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop, implement, and maintain collection policies and procedures while ensuring compliance with ... Manage collateral tracking for all loans to ensure appropriate protection of secured assets. * Work ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop, implement, and maintain collection policies and procedures while ensuring compliance with ... Manage collateral tracking for all loans to ensure appropriate protection of secured assets. * Work ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop, implement, and maintain collection policies and procedures while ensuring compliance with ... Manage collateral tracking for all loans to ensure appropriate protection of secured assets. * Work ...

CAG Acceptance

Collections Manager

Scottsdale, AZ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop, implement, and maintain collection policies and procedures while ensuring compliance with ... Manage collateral tracking for all loans to ensure appropriate protection of secured assets. * Work ...

CAG Acceptance

Collections Manager

Scottsdale, AZ

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop, implement, and maintain collection policies and procedures while ensuring compliance with ... Manage collateral tracking for all loans to ensure appropriate protection of secured assets. * Work ...

Alerus

Retail Loan Collections Manager

Phoenix, AZ · On-site

$80K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Retail Loan Collections (RLC) Manager is responsible for overseeing the collection and control of consumer, mortgage & indirect loan accounts that are delinquent, charged off, or experiencing ...

Rent-A-Center

Collections Manager

Phoenix, AZ

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$16 - $17/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$18 - $19/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ

$16 - $17/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ

$18 - $20/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

Rent-A-Center

Bilingual Collections Manager

Phoenix, AZ · On-site

$17 - $18/hr

  • Medical

  • Retirement

  • PTO

We are hiring immediately talented future store managers that want to move up with the company and that will provide excellent customer service. You will train and develop your teammates in your ...

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Collection Manager information

See Phoenix, AZ salary details

$30.8K

$58.3K

$108.2K

How much do collection manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collection manager in Phoenix, AZ is $58,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $65,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.
More about Collection Manager jobs

What are the most commonly searched types of Collection jobs in Phoenix, AZ?

The most popular types of Collection jobs in Phoenix, AZ are:

What are popular job titles related to Collection Manager jobs in Phoenix, AZ?

For Collection Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Phoenix, AZ look for?

The top searched job categories for Collection Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Collection Manager jobs?

Cities near Phoenix, AZ with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $58,305 per year, or $28 per hour.

Debt Collection Manager

Structured Settlement

Phoenix, AZ • On-site

$40K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 hours ago

Posted today

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Job description

Employment Type: Full-time

Competitive base salary + performance based incentives

Comprehensive benefits package (health, dental, vision, retirement plan)

Reports to: Operations Director / CEO

About Us

We are a professional debt recovery agency dedicated to ethical, compliant, and effective collection practices. We partner with clients across industries to recover outstanding balances while treating consumers with respect and adhering strictly to all applicable laws and regulations. Our team values integrity, results, and continuous improvement.

The Role

We are seeking an experienced Debt Collection Manager to lead our collections team. In this role, you will oversee daily operations, drive performance, ensure regulatory compliance, and develop strategies that maximize recoveries while maintaining high standards of professionalism and customer treatment.

Key Responsibilities

  • Lead, coach, and motivate a team of collectors to achieve and exceed recovery targets and KPIs
  • Develop, implement, and refine collection strategies, scripts, and workflows
  • Monitor portfolio performance, analyze data, and produce regular reports on recovery rates, aging, and team productivity
  • Ensure full compliance with all relevant laws and regulations (including FDCPA, and applicable state/local rules)
  • Handle escalated accounts, complex negotiations
  • Maintain accurate records and support audit readiness

What We’re Looking For

  • Proven experience (ideally 5+ years) in debt collections, with at least 2–3 years in a supervisory or managerial role
  • Strong knowledge of consumer protection and collections regulations
  • Demonstrated success in meeting or exceeding recovery targets
  • Excellent leadership, coaching, and people management skills
  • Strong analytical ability and comfort with performance metrics and reporting
  • Outstanding communication, negotiation, and problem solving skills
  • High ethical standards and a commitment to treating consumers fairly
  • Proficiency with collection software/CRM systems Google and Microsoft Office

What We Offer

  • Competitive base salary + performance based incentives
  • Comprehensive benefits package (health, dental, vision, retirement plan)
  • Professional development and training opportunities
  • Supportive, results driven team environment
  • Opportunity to make a measurable impact on company performance


We are an equal opportunity employer and value diversity in our workplace.

Join us and help lead a high performing collections team that delivers results the right way.

Company Description

We have been in business 20 plus years, four locations and growing!