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Collections Supervisor Jobs in Dallas, TX (NOW HIRING)

MEI Group

Auto Collections Supervisor

Arlington, TX

$60K - $65K/yr

Auto Collections Supervisor Location: Arlington, TX Job Type: Full-Time | Monday - Friday rotating Saturdays Compensation * Annual Salary: $60,000-$65,000 (DOE) * Weekly performance-based bonus ...

MEI GROUP

Auto Collections Supervisor

Arlington, TX · On-site

$60K - $65K/yr

Auto Collections Supervisor Location: Arlington, TX Job Type: Full-Time Monday - Friday rotating Saturdays Compensation * Annual Salary: $60,000-$65,000 (DOE) * Weekly performance-based bonus ...

Socotec

Collections Analyst

Dallas, TX

$18.25 - $24.75/hr

SOCOTEC is seeking a Collections Analyst to join a growing, geographically distributed collections team based in Dallas, TX. This is a hands-on role in a high-activity environment, managing a book of ...

Socotec

Collections Analyst

Dallas, TX

$18.25 - $24.75/hr

SOCOTEC is seeking a Collections Analyst to join a growing, geographically distributed collections team based in Dallas, TX. This is a hands-on role in a high-activity environment, managing a book of ...

SOCOTEC

Collections Analyst

Dallas, TX · On-site

$18.25 - $24.75/hr

SOCOTEC is seeking a Collections Analyst to join a growing, geographically distributed collections team based in Dallas, TX. This is a hands-on role in a high-activity environment, managing a book of ...

Aston Carter

Collections Specialist

Dallas, TX · On-site

$27/hr

Collections Specialist The Collections Specialist works in a fast-paced, goal-oriented collections department, focusing on reducing delinquent accounts while delivering professional and responsive ...

TEKsystems

Collections Representative

Fort Worth, TX

$25/hr

Collections Specialist (Hybrid) Location: Fort Worth, TX Work Arrangement: Hybrid (4 Days Onsite, 1 Day Remote) Position Type: 12-Month Contract-to-Hire Pay Rate: $25.00/hour Start Date: August 31 ...

TEKsystems

Collections Representative

Fort Worth, TX

$21/hr

Collections Specialist (Hybrid) Location: Fort Worth, TX Work Arrangement: Hybrid (4 Days Onsite, 1 Day Remote) Position Type: 12-Month Contract-to-Hire Pay Rate: $25.00/hour Start Date: August 31 ...

Regional Finance

Collections Specialist

Plano, TX · On-site

$17.75 - $24/hr

Job Purpose The Collections Specialist is responsible for handling outbound and inbound calls from customers to determine the best possible method to permanently resolve delinquency by using a ...

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Showing results 1-20

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Dallas, TX

Collections Supervisor information

See Dallas, TX salary details

$30.8K

$58.3K

$108.3K

How much do collections supervisor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for collections supervisor in Dallas, TX is $58,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $65,100.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Dallas, TX?

For Collections Supervisor jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Dallas, TX look for?

The top searched job categories for Collections Supervisor jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Collections Supervisor jobs?

Cities near Dallas, TX with the most Collections Supervisor job openings:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $58,090 per year, or $27.9 per hour.

Auto Collections Supervisor

MEI Group

Arlington, TX

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Auto Collections Supervisor

Location: Arlington, TX
Job Type: Full-Time | Monday - Friday rotating Saturdays

Compensation
  • Annual Salary: $60,000–$65,000 (DOE)
  • Weekly performance-based bonus opportunities
About MEI Group USA

MEI Group USA is a Dallas-Fort Worth-based organization with over 30 years of experience in automotive, finance, technology, insurance, and real estate. We operate 8 Buy Here Pay Here dealerships and MEI Auto Finance, selling more than 6,500 vehicles annually while providing customers with an integrated vehicle purchasing and financing experience. With more than 300 employees, we are committed to delivering exceptional customer service, fostering innovation, and creating opportunities for career growth.

Position Summary

MEI Group USA is seeking an experienced Collections Supervisor to lead our Corporate Call Center Collections team. This position is responsible for overseeing the daily operations of the collections floor, coaching and developing team members, handling escalated customer situations, and ensuring departmental performance goals are achieved while maintaining compliance with company policies and industry regulations.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, possesses strong automotive collections knowledge, and is passionate about developing high-performing teams.

What You’ll Do
  • Supervise the daily operations of the Corporate Collections Call Center.
  • Coach, mentor, and develop Collections Representatives to improve individual and team performance.
  • Monitor employee productivity, quality, attendance, and adherence to company standards.
  • Handle escalated customer concerns professionally and efficiently.
  • Maintain accurate collection notes and account documentation.
  • Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and all company policies.
  • Utilize internal collection systems and vendor platforms to manage account activity.
  • Assist with workforce scheduling and daily operational coverage.
  • Conduct performance evaluations, provide constructive coaching, and implement performance improvement plans when necessary.
  • Monitor collection metrics and implement strategies to improve results.
  • Collaborate with management to achieve departmental goals and objectives.
  • Communicate effectively with customers and internal departments.
  • Perform other duties as assigned.
What We’re Looking For
  • Minimum of 3 years of supervisory experience in a call center or branch environment.
  • Automotive collections experience strongly preferred.
  • Strong knowledge of the Federal Fair Debt Collection Practices Act (FDCPA).
  • Excellent leadership, coaching, and team development skills.
  • Strong verbal and written communication skills.
  • Ability to multitask and make sound decisions in a fast-paced environment.
  • Proficient in Microsoft Word and Excel.
  • Goal-oriented with strong organizational and problem-solving abilities.
  • Ability to provide effective feedback, accountability, and performance coaching.
  • Proven ability to meet daily, weekly, and monthly performance goals.
Requirements
  • High school diploma or equivalent required.
  • Ability to work a rotating schedule, including weekends and occasional overtime.
  • Must be punctual, dependable, and maintain regular attendance.
  • Must successfully pass a background check.
  • Must be authorized to work in the United States.
Benefits
  • Medical, Dental, Vision, Life Insurance
  • Short and Long-Term Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
Perks
  • Access to a fully equipped onsite gym at our corporate office in Arlington
Build Your Career with MEI Group

At MEI Group, we believe our employees are our greatest asset. We foster a culture built on accountability, integrity, teamwork, and continuous improvement. If you're a motivated leader looking to make an impact while growing your career with an established and expanding organization, we'd love to hear from you.

Apply