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Remote Collections Supervisor Jobs (NOW HIRING)

NES1

Remote Collections Specialist

Solon, OH · On-site +1

$17 - $20/hr

This is a fully remote position open to candidates located anywhere in the United States except for ... debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven ...

MCI Careers

Call Center Collections Supervisor

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a Collections Supervisor who will be responsible for overseeing the daily operations ...

ValorVIP

Call Center Collections Supervisor

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a Collections Supervisor who will be responsible for overseeing the daily operations ...

MCI Careers

Call Center Collections Supervisor

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a Collections Supervisor who will be responsible for overseeing the daily operations ...

MCI Careers

Call Center Collections Supervisor

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a Collections Supervisor who will be responsible for overseeing the daily operations ...

LoanCare

Mortgage Collections Supervisor

$52K - $88K/yr

Overview Plans, directs, supervises and evaluates work flow for the Collections department. Ensures ... About Remote Employment We provide the necessary equipment; all you need is a quiet, private place ...

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Remote Collections Supervisor information

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$31K

$58.7K

$109K

How much do remote collections supervisor jobs pay per year?

As of Jun 22, 2026, the average yearly pay for remote collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Collections Supervisor vs Remote Collections Specialist?

AspectRemote Collections SupervisorRemote Collections Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collections or financeHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentSupervises team remotely, manages workflows, and ensures collection targets are metHandles individual collections cases, contacts clients, and follows up on overdue accounts
Industry UsageCommon in finance, banking, and healthcare sectors

The Remote Collections Supervisor oversees collections teams remotely, focusing on team management and target achievement, while the Remote Collections Specialist handles individual collection cases and client contact. Both roles require similar credentials and are prevalent in finance and healthcare industries, but the supervisor has additional responsibilities in team oversight.

How does a Remote Collections Supervisor effectively manage and motivate a distributed team?

As a Remote Collections Supervisor, you'll leverage a combination of regular virtual meetings, clear performance metrics, and collaborative digital tools to manage your team effectively. Building rapport and maintaining open communication are key, as you'll need to support team members who may be working in different locations or time zones. Providing timely feedback, recognizing achievements, and offering continuous training opportunities are common strategies to keep remote staff engaged and productive. Most supervisors also track collection goals closely and facilitate problem-solving sessions to address any challenges the team encounters.

What are the key skills and qualifications needed to thrive as a Remote Collections Supervisor, and why are they important?

To thrive as a Remote Collections Supervisor, you need expertise in debt collection processes, leadership skills, and a background in finance or business, often supported by a bachelor's degree or equivalent experience. Familiarity with collections software (like FICO Debt Manager) and CRM systems, as well as knowledge of compliance regulations such as the Fair Debt Collection Practices Act (FDCPA), is crucial. Outstanding communication, problem-solving, and team management abilities help you motivate remote teams and handle challenging customer interactions. These skills ensure effective collections performance, regulatory compliance, and a cohesive virtual work environment.

What is a Remote Collections Supervisor?

A Remote Collections Supervisor is a professional responsible for overseeing a team of collections agents who work from remote locations. Their primary duties include monitoring staff performance, ensuring compliance with company policies and regulations, setting goals, and providing coaching or training as needed. They also handle escalated collection issues, analyze collection data, and report on team progress. Effective communication and organizational skills are essential, as they manage operations virtually.
What cities are hiring for Remote Collections Supervisor jobs? Cities with the most Remote Collections Supervisor job openings:
What are the most commonly searched types of Collections Supervisor jobs? The most popular types of Collections Supervisor jobs are:
What states have the most Remote Collections Supervisor jobs? States with the most job openings for Remote Collections Supervisor jobs include:
Remote Collections Supervisor jobs near you

emote Collections Supervisor | Collections Team Lead | Call Center Sup

LIVE OAK FINANCIAL INC

Albany, GA • Remote

Full-time

Posted 2 days ago

Job description

Remote Collections Supervisor | Collections Team Lead | Call Center Supervisor
Live Oak Financial, Inc.
Full-Time | Remote | Collections Leadership | Financial Services
Job Overview
Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership.
This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting.
Core Responsibilities (ATS-Optimized)
  • Supervise and lead a team of debt collectors / collections specialists

  • Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money)
  • Conduct daily huddles, call coaching, and one-on-one performance reviews
  • Enforce FDCPA, Regulation F, TCPA, and internal compliance standards

  • Review call quality, account notes, and collector activity
  • Partner with QA, Compliance, and Management to address issues and improvements
  • Assist with onboarding, training, and ramping of new collectors
  • Manage attendance, schedules, and productivity in a remote environment
  • Escalate disputes, complaints, and sensitive accounts per procedure
  • Maintain accurate reporting and documentation within collections systems
Required Qualifications (High-Match Keywords)
  • 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor

  • Prior hands-on experience as a debt collector (consumer and/or commercial)
  • Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance

  • Experience supervising remote or call center collections teams

  • Proven ability to coach collectors to measurable performance improvement
  • Experience managing dialer-based, high-volume collections environments

  • Strong leadership, communication, and accountability skills
  • Comfortable working independently in a remote supervisory role

Preferred Experience
  • Financial services, lending, medical, utility, telecom, or BPO collections
  • QA monitoring, call scoring, or compliance audits
  • Skip tracing and dispute handling workflows
  • Performance-based compensation environments
Compensation & Benefits
  • Competitive supervisory-level base pay

  • Performance-based incentives tied to team results
  • Paid training and compliance support
  • Stable, full-time remote leadership role
  • Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership

Work Environment
  • Fully remote position
  • Structured schedules with defined KPIs
  • Compliance-first culture with strong QA support
  • Executive-led organization with modern systems
Why Live Oak Financial
  • Growing national financial services organization
  • Strong compliance and operational infrastructure
  • Clear authority, expectations, and accountability
  • Long-term stability and leadership growth runway
Equal Opportunity Employer
Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.