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Remote Collections Supervisor Jobs in Philadelphia, PA

Aston Carter

B2B Collections Specialist

Philadelphia, PA · Remote

$20 - $30/hr

Collections Specialist The Collections Specialist is responsible for managing the Accounts ... Work Environment This is a fully remote position with flexible hours starting between 8-9 AM EST ...

New

Culligan Quench

Collections Analyst

King Of Prussia, PA · Remote

Rather than focusing primarily on aged debt collections, this position emphasizes proactive customer engagement, issue resolution, account setup support, and process guidance to prevent delinquencies ...

Culligan Quench

Collections Analyst

King Of Prussia, PA · Remote

Rather than focusing primarily on aged debt collections, this position emphasizes proactive customer engagement, issue resolution, account setup support, and process guidance to prevent delinquencies ...

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Showing results 1-20

All JobsCollections Supervisor JobsRemote Collections Supervisor JobsRemote Collections Supervisor Jobs in Philadelphia, PA

Remote Collections Supervisor information

See Philadelphia, PA salary details

$31.3K

$59.3K

$110K

How much do remote collections supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote collections supervisor in Philadelphia, PA is $59,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $66,100.00 per year, depending on experience, location, and employer.

What is a remote collections supervisor?

A Remote Collections Supervisor is a professional responsible for overseeing a team of collections agents who work from remote locations. Their primary duties include monitoring staff performance, ensuring compliance with company policies and regulations, setting goals, and providing coaching or training as needed. They also handle escalated collection issues, analyze collection data, and report on team progress. Effective communication and organizational skills are essential, as they manage operations virtually.

How does a remote collections supervisor effectively manage and motivate a distributed team?

As a Remote Collections Supervisor, you'll leverage a combination of regular virtual meetings, clear performance metrics, and collaborative digital tools to manage your team effectively. Building rapport and maintaining open communication are key, as you'll need to support team members who may be working in different locations or time zones. Providing timely feedback, recognizing achievements, and offering continuous training opportunities are common strategies to keep remote staff engaged and productive. Most supervisors also track collection goals closely and facilitate problem-solving sessions to address any challenges the team encounters.

What are the key skills and qualifications needed to thrive as a remote collections supervisor, and why are they important?

To thrive as a Remote Collections Supervisor, you need expertise in debt collection processes, leadership skills, and a background in finance or business, often supported by a bachelor's degree or equivalent experience. Familiarity with collections software (like FICO Debt Manager) and CRM systems, as well as knowledge of compliance regulations such as the Fair Debt Collection Practices Act (FDCPA), is crucial. Outstanding communication, problem-solving, and team management abilities help you motivate remote teams and handle challenging customer interactions. These skills ensure effective collections performance, regulatory compliance, and a cohesive virtual work environment.

What is the difference between Remote Collections Supervisor vs Remote Collections Specialist?

AspectRemote Collections SupervisorRemote Collections Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collections or financeHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentSupervises team remotely, manages workflows, and ensures collection targets are metHandles individual collections cases, contacts clients, and follows up on overdue accounts
Industry UsageCommon in finance, banking, and healthcare sectors

The Remote Collections Supervisor oversees collections teams remotely, focusing on team management and target achievement, while the Remote Collections Specialist handles individual collection cases and client contact. Both roles require similar credentials and are prevalent in finance and healthcare industries, but the supervisor has additional responsibilities in team oversight.

Remote Collections Supervisor jobs near you
Infographic showing various Remote Collections Supervisor job openings in Philadelphia, PA as of June 2026, with employment types broken down into 73% Full Time, 24% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $59,255 per year, or $28.5 per hour.

Home Health Collections Associate

Pennsauken, NJ • Remote

BAYADA Home Health Care
Health Care and Social Assistance • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

417th of 894 rated healthcare providers

Great coworkers

People enjoy working here

Recommended by students

Learn more about BAYADA Home Health Careexternal

$20 - $26/hr

Full-time

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

BAYADA Home Health Care is seeking a Healthcare Medical Collections Associate to work in our Home Health Reimbursement Services office. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? Then the Reimbursement Associate position might be right for you!

This is REMOTE position. Qualified candidates must be able to work Eastern Standard Time hours.

MINIMUM QUALIFICATIONS:

  • Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
  • Degree preferred (combination of education and experience may be used in lieu of degree)
  • Minimum of one (1) year experience with Healthcare collections/accounts receivable experience
  • Must have collections experience
  • Experience with HCHB preferred
  • Intermediate experience with Microsoft Excel
  • Demonstrated record of strong interpersonal skills.
  • Demonstrated record of goal achievement.
  • Prior health care and home care experience is a plus.
  • Competence in basic PC skills required to perform job functions.

PRIMARY RESPONSIBILITIES:

  • Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment.
  • Complete claim denial management functions to ensure timely follow-up with denied claims and complete root causes analysis to determine ways to prevent claims from denying.
  • Process balance transfers, adjustment requests, refunds and corrected claims as part of accounts receivable management responsibilities.
  • Complete administrative appeals and escalation of outstanding claim issues with payor organizations.
  • Communication of accounts receivable status with internal customers within service office locations providing status updates with outstanding A/R, bad debt risk and requests needed to secure payment from a client or payor organization.
  • Coordinate requests for additional data or workflow between internal revenue cycle departments to allow for claim payment.
  • Communicate and escalate accounts receivable trends with immediate supervisor, director and management teams to ensure timely and compliant payment for services.
  • Review, document and communicate any claim processing or related changes initiated by payor organizations.
  • Work within multiple practice management systems, claim clearinghouse solutions and payor websites to conduct research and complete necessary workflow.
  • Ability to met/exceed established performance goals

COMPENSATION

  • $20-$26/hour depending on experience
  • Quarterly bonus between $500-$2000/quarter depending on experience and role

WHY CHOOSE BAYADA?

We know that great care starts with great people. That’s why we offer:

  • 401(k) with company match
  • Paid time off, including holidays, vacation, and sick days
  • Weekly pay with direct deposit
  • Employee Assistance Program to support your well-being
  • Monday–Friday schedule – no weekends or holidays required
  • Career growth and advancement opportunities within a nationally respected
  • Nonprofit Organization: BAYADA is mission-driven, and you may be eligible for the Public Service Loan Forgiveness (PSLF) Program

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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About Bayada Home Healthcare

Sourced by ZipRecruiter

BAYADA has a special purpose: to help people of all ages have a safe home life with comfort, independence, and dignity. We believe our clients and their families deserve the highest quality home health care delivered with compassion, excellence, and reliability - our core values, affording them the opportunity to remain at home and receive the medical care required.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Moorestown, NJ, US

Year founded

1975

View All Bayada Home Healthcare Jobs

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