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Remote Collections Supervisor Jobs in Virginia (NOW HIRING)

Cherry Bekaert

$35 - $37.50/hr

This is a fully remote opportunity ideal for a driven AR professional who can quickly step in and manage high-volume collections activities. Key Responsibilities * Manage an assigned portfolio of ...

Booz Allen Hamilton, Inc.

Collections Specialist

Norfolk, VA · On-site +1

$52K - $108K/yr

Remote Work: Yes Job Number: R0239653 Location: Norfolk,VA,US Share job via: Share Additional Locations: * McLean, Virginia, USA Collections Specialist The Opportunity: Play a lead role in the day-to ...

Koalafi

Head of Collections and Recoveries

Richmond, VA · On-site +1

$153K - $230K/yr

What You'll Do The Head of Collections and Recoveries is a highly analytical business leader ... Remote opportunities are available to candidates throughout the United States. Salary Range: $153 ...

Imh

... collections, lab and pathology, radiology, picture archiving and communications (PACS ... This position is remote with potential for 25% travel | Schedule: Monday - Friday, 8AM - 5PM MT.

Imh

... collections, lab and pathology, radiology, picture archiving and communications (PACS ... This is a remote position with the possibility oftravel. We are committed to offering flexible work ...

Hire Talent

Customer Service Representative

Mclean, VA · On-site +1

$16.50 - $22.25/hr

Remote Additional Informations: This job is for new sourcing. Job Summary The Customer Service ... Supervisors and external providers Maintains logs and documents disposition of incoming and ...

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Remote Collections Supervisor information

What is the difference between Remote Collections Supervisor vs Remote Collections Specialist?

AspectRemote Collections SupervisorRemote Collections Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collections or financeHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentSupervises team remotely, manages workflows, and ensures collection targets are metHandles individual collections cases, contacts clients, and follows up on overdue accounts
Industry UsageCommon in finance, banking, and healthcare sectors

The Remote Collections Supervisor oversees collections teams remotely, focusing on team management and target achievement, while the Remote Collections Specialist handles individual collection cases and client contact. Both roles require similar credentials and are prevalent in finance and healthcare industries, but the supervisor has additional responsibilities in team oversight.

How does a Remote Collections Supervisor effectively manage and motivate a distributed team?

As a Remote Collections Supervisor, you'll leverage a combination of regular virtual meetings, clear performance metrics, and collaborative digital tools to manage your team effectively. Building rapport and maintaining open communication are key, as you'll need to support team members who may be working in different locations or time zones. Providing timely feedback, recognizing achievements, and offering continuous training opportunities are common strategies to keep remote staff engaged and productive. Most supervisors also track collection goals closely and facilitate problem-solving sessions to address any challenges the team encounters.

What are the key skills and qualifications needed to thrive as a Remote Collections Supervisor, and why are they important?

To thrive as a Remote Collections Supervisor, you need expertise in debt collection processes, leadership skills, and a background in finance or business, often supported by a bachelor's degree or equivalent experience. Familiarity with collections software (like FICO Debt Manager) and CRM systems, as well as knowledge of compliance regulations such as the Fair Debt Collection Practices Act (FDCPA), is crucial. Outstanding communication, problem-solving, and team management abilities help you motivate remote teams and handle challenging customer interactions. These skills ensure effective collections performance, regulatory compliance, and a cohesive virtual work environment.

What is a Remote Collections Supervisor?

A Remote Collections Supervisor is a professional responsible for overseeing a team of collections agents who work from remote locations. Their primary duties include monitoring staff performance, ensuring compliance with company policies and regulations, setting goals, and providing coaching or training as needed. They also handle escalated collection issues, analyze collection data, and report on team progress. Effective communication and organizational skills are essential, as they manage operations virtually.
Remote Collections Supervisor jobs near you
Infographic showing various Remote Collections Supervisor job openings in Virginia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Collections Specialist 16810916

Collections Specialist 16810916

Cherry Bekaert

Remote

$35 - $37.50/hr

Other

Posted 10 days ago

Job description

Cherry Bekaert Recruiting & Staffing is partnering with an organization seeking a Collections Specialist to support their team on a 3-5 month contract. This is a fully remote opportunity ideal for a driven AR professional who can quickly step in and manage high-volume collections activities.

Key Responsibilities
  • Manage an assigned portfolio of customer accounts to ensure timely collection of outstanding balances
  • Conduct proactive outreach (calls and emails) to follow up on past-due invoices and resolve payment issues
  • Monitor accounts receivable aging and maintain detailed collection notes and follow-up schedules
  • Investigate and resolve discrepancies including short payments, unapplied cash, and billing issues
  • Partner cross-functionally with billing, accounting, and operations teams to resolve disputes impacting collections
  • Apply and reconcile customer payments within Sage Intacct
  • Assist with AR-related month-end close activities and reporting
Qualifications
  • 2+ years of experience in collections or accounts receivable
  • Hands-on experience with Sage Intacct required
  • Strong proficiency in Microsoft Excel (sorting, filtering, and formulas)
  • Excellent communication skills with the ability to handle collections conversations professionally
  • Detail-oriented with strong organizational and follow-up skills
  • Ability to manage a high-volume workload in a remote environment
Compensation & Details
  • $35-$37.50/hour
  • 3-5 month contract
  • Fully remote work environment

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