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Remote Collections Supervisor Jobs in Miami, FL (NOW HIRING)

HCOA Fitness

Bilingual Collections Specialist

Miami, FL · Remote

$12.86/hr

This position is temporarily remote and may have days where it is required to come into the office ... Must communicate & follow up effectively with direct supervisor regarding customer accounts on a ...

HCOA Fitness

Bilingual Collections Specialist

Miami, FL · On-site +1

$12.86/hr

This position is temporarily remote and may have days where it is required to come into the office ... Must communicate & follow up effectively with direct supervisor regarding customer accounts on a ...

Naviga

Contract to Perm Collections Specialist

Miami, FL · On-site +1

$17.75 - $24/hr

The Opportunity This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play ...

New

Archer Lewis

Collections Associate - Corporate

Miami, FL · On-site +1

$23.50 - $26.50/hr

What You'll Do The Collections Associate plays a key role in supporting the accounts receivable and ... Fully Remote * Base salary of $23.50-$26.50 plus discretionary bonus (exact amount will be ...

Advanced Rx Management

Remote Specialist

Sunrise, FL · Remote

$18.50 - $24.50/hr

Respond promptly and professionally to all collections-related ezMessages associated with in-office ... Financial Responsibility No Management / Supervisory Authority No Physical Requirements The ...

New

Advanced Rx Management

Remote Specialist

Sunrise, FL · Remote

$17.25 - $23/hr

Respond promptly and professionally to all collections-related ezMessages associated with in-office ... Financial Responsibility No Management / Supervisory Authority No Physical Requirements The ...

New

Advanced Rx Management

Remote Specialist

Sunrise, FL · On-site +1

$20/hr

Respond promptly and professionally to all collections-related ezMessages associated with in-office ... Financial Responsibility No Management / Supervisory Authority No Physical Requirements The ...

New

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All JobsCollections Supervisor JobsRemote Collections Supervisor JobsRemote Collections Supervisor Jobs in Miami, FL

Remote Collections Supervisor information

See Miami, FL salary details

$29.6K

$56.2K

$104.3K

How much do remote collections supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote collections supervisor in Miami, FL is $56,164.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a remote collections supervisor?

A Remote Collections Supervisor is a professional responsible for overseeing a team of collections agents who work from remote locations. Their primary duties include monitoring staff performance, ensuring compliance with company policies and regulations, setting goals, and providing coaching or training as needed. They also handle escalated collection issues, analyze collection data, and report on team progress. Effective communication and organizational skills are essential, as they manage operations virtually.

How does a remote collections supervisor effectively manage and motivate a distributed team?

As a Remote Collections Supervisor, you'll leverage a combination of regular virtual meetings, clear performance metrics, and collaborative digital tools to manage your team effectively. Building rapport and maintaining open communication are key, as you'll need to support team members who may be working in different locations or time zones. Providing timely feedback, recognizing achievements, and offering continuous training opportunities are common strategies to keep remote staff engaged and productive. Most supervisors also track collection goals closely and facilitate problem-solving sessions to address any challenges the team encounters.

What are the key skills and qualifications needed to thrive as a remote collections supervisor, and why are they important?

To thrive as a Remote Collections Supervisor, you need expertise in debt collection processes, leadership skills, and a background in finance or business, often supported by a bachelor's degree or equivalent experience. Familiarity with collections software (like FICO Debt Manager) and CRM systems, as well as knowledge of compliance regulations such as the Fair Debt Collection Practices Act (FDCPA), is crucial. Outstanding communication, problem-solving, and team management abilities help you motivate remote teams and handle challenging customer interactions. These skills ensure effective collections performance, regulatory compliance, and a cohesive virtual work environment.

What is the difference between Remote Collections Supervisor vs Remote Collections Specialist?

AspectRemote Collections SupervisorRemote Collections Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collections or financeHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentSupervises team remotely, manages workflows, and ensures collection targets are metHandles individual collections cases, contacts clients, and follows up on overdue accounts
Industry UsageCommon in finance, banking, and healthcare sectors

The Remote Collections Supervisor oversees collections teams remotely, focusing on team management and target achievement, while the Remote Collections Specialist handles individual collection cases and client contact. Both roles require similar credentials and are prevalent in finance and healthcare industries, but the supervisor has additional responsibilities in team oversight.

What cities near Miami, FL are hiring for Remote Collections Supervisor jobs?

Cities near Miami, FL with the most Remote Collections Supervisor job openings:

Remote Collections Supervisor jobs near you

Bilingual Collections Specialist

HCOA Fitness

Miami, FL • Remote

$12.86/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 24 days ago

Job description

Benefits:
  • Commissions
  • Health insurance
  • Paid time off
  • Vision insurance
  • Bonus based on performance
  • Dental insurance

The Collections Specialist will be part of a fast-paced goal-oriented collections department focusing on the collection efforts related to past due and/or delinquent club members and personal trainer members.  This position is temporarily remote and may have days where it is required to come into the office.  Therefore, candidate must reside in or near Miami, FL.
 
 
DUTIES AND RESPONSIBILITIES 
 
·       Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. 
  • Confer with customers by telephone to determine reasons for overdue payments and to review the terms of the contract or agreement.
  • Locate and monitor overdue accounts, using the ABC Financial system. 
  • Record information about financial status of customers and status of collection efforts.
  • Perform miscellaneous clerical and administrative duties such as answering correspondence, writing reports, recording address changes and payment information changes. 
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. 
  • Must communicate & follow up effectively with direct supervisor regarding customer accounts on a timely basis. 
EDUCATION AND EXPERIENCE
 
·       High School Diploma or GED
·       Bilingual fluency in English/Spanish is required
·       2 years minimum of collections or call center experience required 
·       Knowledge of billing and collections procedures
 
SKILLS & ABILITIES
 
·       Ability to train and work remotely
·       Problem-solving skills
·       Capable of working in a team environment and independently
·       Deadline oriented and able to work under pressure
·       Ability to prioritize and manage multiple responsibilities
·       Excellent written and verbal communication 
 
WORK SCHEDULE
Full-time position
  • Schedule 8:50 am -6:00pm (1 hour lunch)

 
BENEFITS
·       Base compensation + commission + bonus
·       15 days PTO
·       9 Paid Holidays + 1 Paid Floating Holiday
·       Health Insurance
·       Dental Insurance
·       Vision Insurance
·       Life Insurance
·       Sign On Bonus*

This is a remote position.