ZipRecruiter

Log In

1

Customer Team Lead Jobs (NOW HIRING)

Red Door Experiences

Team Lead

Emeryville, CA · On-site

They are customer service experts and are responsible for creating clear lines of communication for ... The Team Lead will own these main areas: (1) Total Guest Service (2) Day-to-Day & Events ...

Brose

Project Manager Customer Team

Auburn Hills, MI · On-site

$77K - $98K/yr

Lead primarily B-Projects from project nomination through stable series production. * Plan and ... Serve as the primary interface to customers and suppliers for all project-related matters and ...

Wieland

Customer Service Team Lead

Lima, OH · On-site

The Customer Service Team Lead will be responsible for providing day-to-day leadership, coordination, and coaching for the CSR team while continuing to support customer accounts or advanced CSR ...

Wieland

Customer Service Team Lead

Lima, OH · On-site

The Customer Service Team Lead will be responsible for providing day-to-day leadership, coordination, and coaching for the CSR team while continuing to support customer accounts or advanced CSR ...

JGSM

Customer Service Team Lead

Clearwater, FL · On-site

Now Hiring: Customer Service Team Lead We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

Critter Control

Customer Service Team Lead

Logan, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Team Lead - Customer Service What's so great about Fox? Our culture! You just won't find it anywhere else. Fox is an inclusive community where relationships come first, and everyone is empowered to ...

HomeTeam Pest Defense

Customer Service Team Lead

Logan, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Team Lead - Customer Service What's so great about Fox? Our culture! You just won't find it anywhere else. Fox is an inclusive community where relationships come first, and everyone is empowered to ...

Western Pest Services

Customer Service Team Lead

Logan, UT · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Team Lead - Customer Service What's so great about Fox? Our culture! You just won't find it anywhere else. Fox is an inclusive community where relationships come first, and everyone is empowered to ...

Takkt

Customer Service Team Lead

Milwaukee, WI · On-site

We're seeking a motivated Customer Service Team Lead to help drive team success. This role will partner closely with management to support departmental projects and daily operations while serving as ...

Where Ya Bin

Team Lead

Richmond, VA · On-site

$16 - $17/hr

As a Team Lead, you will have the chance to showcase your leadership skills and make a real impact ... If you are customer-focused, love working in a fun environment, and have a passion for retail, this ...

Where Ya Bin

Team Lead

Mcalester, OK · On-site

$14 - $16/hr

As a Team Lead, you will have the chance to showcase your leadership skills and make a real impact ... If you are customer-focused, love working in a fun environment, and have a passion for retail, this ...

SOSi

The Team Lead ensures that assigned personnel meet performance objectives, maintains effective relationships with customers and stakeholders, and serves as a primary technical point of contact for ...

next page

Showing results 1-20

All JobsCustomer Team Lead Jobs

Customer Team Lead information

See salary details

$10

$25

$72

How much do customer team lead jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer team lead, and why are they important?

To thrive as a Customer Team Lead, you need strong leadership abilities, customer service expertise, and experience in supervising teams, often supported by a background in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and performance tracking tools is typically required. Outstanding communication, conflict resolution, and motivational skills help you guide your team and maintain high morale. These competencies are essential for driving team performance, ensuring customer satisfaction, and achieving organizational goals.

How does a customer team lead typically collaborate with other departments to improve customer satisfaction?

As a Customer Team Lead, collaboration with departments such as sales, product development, and support is essential for identifying customer pain points and implementing solutions. Regular cross-functional meetings and feedback loops help ensure that customer insights are communicated and acted upon effectively. This role often acts as a liaison, translating customer needs into actionable items for other teams, which can lead to process improvements and enhanced customer experiences. Such collaboration also provides opportunities for professional growth and a deeper understanding of the business.

What does a customer team lead do?

A Customer Team Lead is responsible for supervising and guiding a team that interacts directly with customers, ensuring high levels of customer satisfaction and efficient team operations. They handle escalated issues, monitor performance metrics, and provide training or coaching to team members. Additionally, they often collaborate with other departments to improve processes and address customer needs. Their role is crucial in maintaining a positive customer experience and achieving company goals.

What is a customer team lead?

A customer team lead is a supervisory role responsible for managing a team of customer service representatives, ensuring quality support and meeting performance goals. They often handle escalations, provide coaching, and use tools like CRM software to monitor customer interactions. Strong communication, leadership skills, and knowledge of customer service processes are essential for this position.
More about Customer Team Lead jobs

What states have the most Customer Team Lead jobs?

States with the most job openings for Customer Team Lead jobs include:

What job categories do people searching Customer Team Lead jobs look for?

The top searched job categories for Customer Team Lead jobs are:

Customer Team Lead jobs near you
Infographic showing various Customer Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Team Lead

Red Door Experiences

Emeryville, CA • On-site

Full-time

Posted 8 days ago

Job description

Description:

The Team Lead (TL) position at Red Door Escape Room in Emeryville is an entry to the first level of leadership at Red Door. Leading from the front lines of operations, TL’s are the closest with guests and the most accessible point of contact to the team. They focus on delivering 6-star experiences for our guests, making sure the team is on-point during operational hours, assisting with training, and maximizing downtime by improving the location’s health and leading the staff through task delegation. Our TL's are not only experience coordinators but also represent the joyful face of our company. They are customer service experts and are responsible for creating clear lines of communication for our customers. Team Leads bring a positive spirit and radiate a welcoming presence to anyone who walks through our doors. The Team Lead will own these main areas: (1) Total Guest Service (2) Day-to-Day & Events & Coordination (3) Game Master and new hire training Responsibilities include, but are not limited to:

  • Guest Service Oriented
  • Full mastery over all products offered in the store, including Game Show Studio
  • Thoroughly understanding, explaining, and enforcing booking / cancellation policies.
  • Coordinating start times and events with the Game Master staff
  • Welcoming groups with hospitality / hotel level service
  • Selling merchandise / recording inventory,
  • General guest service i.e. answering questions, making bookings through phone calls or walk-ins, planning and hosting birthday parties or corporate events, handling email correspondence etc.
  • Problem-solving issues efficiently
  • Maintaining the cleanliness / organization of the front lobby and work space.
Requirements:Requirements

Key Qualifications:

  • Customer service oriented
  • Enthusiastic and positive attitude
  • Strong organizational skills – able to maintain a schedule
  • Strong interpersonal communication skills and the ability to articulate clearly
  • Has strong attention to detail
  • Punctual and responsible
  • Possesses a team player mentality
  • Works well in a fast-paced environment
  • Comfortable with responding to & receiving business calls/bookings
  • Ability to problem-solve effectively
  • Basic knowledge and understanding of computers
  • Able to learn and work our booking software
  • Willing to grow and learn in various roles outside of immediate position
  • Available to work weekends & evenings
  • Available to work a minimum of 32 hours per week
  • Must be 18 years of age or older