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Case Management Team Lead Jobs (NOW HIRING)

City of New York

CASE MANAGEMENT TEAM LEADER

Bronx, NY · On-site

$80K - $90K/yr

Family Assistance case that have been closed less than sixty days or Safety Net cases that have been closed in error. - Manage a team of BOS workers who manage all aspects of the case, including ...

City of New York

CASE MANAGEMENT TEAM LEADER

Bronx, NY · On-site

$80K - $90K/yr

Family Assistance case that have been closed less than sixty days or Safety Net cases that have been closed in error. - Manage a team of BOS workers who manage all aspects of the case, including ...

Sih

RN Case Manager

Herrin, IL · On-site

$67K - $104K/yr

Serves as team resource. LEAD: Encourage growth and collaboration throughout case management department. LEAD: Provide ongoing education and follow up to case management team. LEAD: Maintain ...

Verve LLC

Lead Nurse Case Manager

Baltimore, MD · On-site

Program Management & Team Leadership * Team Supervision: Supervise a small on-site team of clinical ... lead, or charge nurse experience in a healthcare or case coordination setting (minimum of 4 years ...

Morgan & Morgan, P.A.

Case Manager Lead

Nashville, TN · On-site +1

Team Management: * Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance * Conduct regular team meetings, performance evaluations, and training ...

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Case Management Team Lead information

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How much do case management team lead jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management team lead in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Case Management Team Lead vs Case Coordinator?

AspectCase Management Team LeadCase Coordinator
CredentialsRelevant certifications (e.g., CCM, LCSW), experience in case managementSimilar certifications, often entry-level or supporting roles
Work EnvironmentHealthcare, social services, or insurance settings; supervisory responsibilitiesDirect client interaction, administrative support, and case documentation
Employer & Industry UsageUsed in healthcare, social work, insurance companiesCommon in social services, healthcare, and community programs
Search & Comparison IntentUnderstanding leadership roles in case managementLearning about case coordination and support roles

The Case Management Team Lead typically oversees case management teams, ensuring quality and compliance, while the Case Coordinator handles direct client interactions and case documentation. Both roles require relevant certifications and work in similar settings, but the Team Lead has supervisory responsibilities, making it a more senior position within the case management hierarchy.

What are the key skills and qualifications needed to thrive as a Case Management Team Lead, and why are they important?

To excel as a Case Management Team Lead, you need expertise in case management processes, leadership experience, and often a degree in social work, nursing, or a related field. Familiarity with case management software, electronic medical records, and relevant certifications such as CCM (Certified Case Manager) are commonly required. Strong communication, organizational, and conflict resolution skills help you motivate your team and coordinate care effectively. These competencies are critical for ensuring efficient case resolution, quality service delivery, and team cohesion in complex care environments.

What are Case Management Team Leads?

Case Management Team Leads are professionals who oversee and coordinate the work of case managers within an organization, typically in healthcare, social services, or related fields. They are responsible for ensuring that clients receive appropriate services and support, and that case management processes run smoothly and efficiently. Team Leads also provide guidance, training, and supervision to case managers, handle complex cases, and liaise with other departments or external agencies. Their role helps improve client outcomes and ensures compliance with organizational policies and regulations.

How does a Case Management Team Lead typically support and develop their team members?

A Case Management Team Lead plays a crucial role in mentoring and guiding case managers by providing regular feedback, conducting training sessions, and ensuring adherence to best practices. They often facilitate team meetings to discuss complex cases, share resources, and encourage collaborative problem-solving. By monitoring workload distribution and performance metrics, the Team Lead helps balance caseloads and identifies opportunities for professional growth within the team. This supportive leadership fosters a positive work environment and enhances overall team effectiveness.
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What cities are hiring for Case Management Team Lead jobs? Cities with the most Case Management Team Lead job openings:
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Case Management Team Lead jobs near you
Infographic showing various Case Management Team Lead job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 4% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,639 per year, or $26.7 per hour.
Intensive Case Management Team Lead

Intensive Case Management Team Lead

Highland Rivers Behavioral Health

Austell, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Highland Rivers Behavioral Health rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Description
There is a place for you at Highland Rivers Behavioral Health!
Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.
Are you ready to make a Difference?
JOB SUMMARY: The Intensive Case Management (ICM) Team Lead plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team which is a medium intensity community-based program for adults with severe and persistent mental illnesses. The Team Lead provides direct care in a recovery focused environment. The Team Lead provides direct care services including behavioral health assessments, treatment plan reviews and treatment planning.
Duties and Responsibilities include:
  • Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team, a team of 10 case managers; providing both direct supervisions to team members including monitoring and tracking workflow and day-to-day work of ICM team members.
  • Conducts/leads mandatory weekly team meetings to support individual's needs.
  • Plans goals and objectives in accordance with accreditation standards, governing boards, and individuals in daily operations of assigned areas
  • Participates in clinic treatment team meetings weekly.
  • Participates in quarterly coalition meetings conducted by DBHDD.
  • Participates in developing, managing, and maintaining a collaborative and cooperative service environment in the community at large.
  • Monitors ICM Team services to ensure compliance with fidelity, accreditation standards, governing boards, and individuals in daily operations of assigned areas.
  • Provides oversight and completion of monthly reports internally to Highland Rivers as well as external reports to the Regional Office, DBHDD, etc.
  • Provides clinical oversight for all clinical program operations and staff in addition to providing clinical support to staff who are on-call, in the event a licensed clinician is needed.
  • Responsible for keeping all charts in compliance with the ASO, QI, CARF, DBHDD, HFR, and other accreditation standards.
  • Establishes professional and ethical relationships with individuals, families and co-workers.
  • Recruit, hire, and train new team members to perform standards outlined within their performance evaluations.
  • Assists staff in reaching their identified productivity target due to Pay for Performance Model
  • Displays flexibility, cooperation and a positive attitude.
  • Completes assigned tasks in a timely manner and requests directions and supervision when appropriate.
  • Uses initiative and judgement to assure that circumstances requiring attention are referred to the appropriate team member.
  • Performs other duties as directed by supervisor.
  • The program is a 24/7 service with rotating on-call and possible weekend and holiday work.

Benefits:
  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness
  • NHSC loan forgiveness in qualifying counties.
  • Clinical supervision for candidates on a licensure track.

Requirements
  • Georgia professional license: LPC, LCSW or LMFT.
  • Associate licensed or licensed eligible can be considered with experience.
  • 3 - 5 years of experience working with SPMI, substance abuse and dual diagnosis.
  • 1 year of supervisory experience preferred.

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