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Collection Team Lead Jobs (NOW HIRING)

HDR

Pipelines Team Lead

Kansas City, MO · On-site

Strong technical background and experience in designing pipelines and collection and pipeline ... to lead and manage multiple projects simultaneously * Condition assessment experience * A team ...

HDR

Pipelines Team Lead

Kansas City, MO · On-site

Strong technical background and experience in designing pipelines and collection and pipeline ... to lead and manage multiple projects simultaneously * Condition assessment experience * A team ...

Dover Corporation

Team Lead

South Chesterfield, VA · On-site

The Team Lead provides leadership and technical direction to a team of hourly production associates ... The backbone behind our collection of outstanding businesses is a team of dedicated employees who ...

Dover Corporation

Team Lead

South Chesterfield, VA

The Team Lead provides leadership and technical direction to a team of hourly production associates ... The backbone behind our collection of outstanding businesses is a team of dedicated employees who ...

In Flight, Inc

Team Lead

Hudson, NY · On-site

TEAM LEAD RESPONSIBILITY Must be able to lead and motivate a shift of several staff members to ... Ensure all data collection is documented before the end of shift. Must adhere to the agency ...

Dover Corporation

Team Lead

Colonial Heights, VA · On-site

The Team Lead provides leadership and technical direction to a team of hourly production associates ... The backbone behind our collection of outstanding businesses is a team of dedicated employees who ...

Principle Health Systems

Mobile Phlebotomy Team Lead

Tulsa, OK · On-site

$13 - $17.75/hr

Mobile Phlebotomy Team Lead The Mobile Phlebotomy Team Lead will maintain a daily phlebotomy route ... Oversee a team of mobile phlebotomists, ensuring timely and accurate specimen collection within ...

In Flight, Inc

Team Lead

Saugerties, NY · On-site

$21.50 - $24/hr

TEAM LEAD RESPONSIBILITY Must be able to lead and motivate a shift of several staff members to ... Ensure all data collection is documented before the end of shift. Must adhere to the agency ...

PAA/CABS

Medical AR Team Lead

Charlotte, NC · On-site

The AR Team Lead is responsible for ensuring the accurate and timely collection of receivables, maintaining financial records and reports, and managing functions within the Paylocity system.

In Flight, Inc

Team Lead

Rosendale, NY · On-site

$21.50 - $24/hr

TEAM LEAD RESPONSIBILITY Must be able to lead and motivate a shift of several staff members to ... Ensure all data collection is documented before the end of shift. Must adhere to the agency ...

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All JobsCollection Team Lead Jobs

Collection Team Lead information

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$84.5K

$95K

$103.5K

How much do collection team lead jobs pay per year?

As of Jun 22, 2026, the average yearly pay for collection team lead in the United States is $95,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are typical challenges a Collection Team Lead faces when managing a team in a high-volume environment?

As a Collection Team Lead in a high-volume environment, you'll often encounter challenges such as balancing team performance metrics with maintaining high-quality customer interactions. Managing and motivating your team to meet targets, while effectively handling escalated accounts and resolving disputes, is crucial. You'll also need to ensure compliance with legal regulations and company policies, and help your team adapt to evolving collection strategies or technology. Strong communication and coaching skills are essential for overcoming these challenges and fostering a collaborative, results-oriented team.

What is a team leader's salary?

The salary for a Collection Team Lead typically ranges from $45,000 to $70,000 annually, depending on experience, location, and company size. They often receive additional benefits such as bonuses, health insurance, and paid time off, and may be required to have leadership skills and knowledge of debt collection processes.

What are the key skills and qualifications needed to thrive as a Collection Team Lead, and why are they important?

To thrive as a Collection Team Lead, you need strong knowledge of debt collection practices, leadership experience, and often a background in finance or business administration. Familiarity with collection management software, CRM systems, and relevant certifications such as ACA International’s Professional Collection Specialist can be highly beneficial. Excellent communication, conflict resolution, and motivational skills help you manage both team performance and challenging debtor interactions. These competencies ensure effective collection strategies, regulatory compliance, and high-performing teams in achieving organizational targets.

What are Collection Team Leads?

Collection Team Leads are professionals responsible for supervising and guiding a team of collection agents within an organization. Their main role is to ensure that overdue accounts are followed up on and collected efficiently, while maintaining compliance with company policies and legal regulations. They monitor team performance, provide training, handle escalated cases, and develop strategies to improve collection rates. By leading their team effectively, they help minimize financial losses and maintain good customer relationships.

What is the difference between Collection Team Lead vs Collection Specialist?

AspectCollection Team LeadCollection Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collectionsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentSupervisory role overseeing team activities in call centers or finance officesPerforming collections calls and follow-ups independently or in small teams
Employer & Industry UsageUsed in banking, finance, healthcare, and utility companiesCommonly employed in similar industries for debt recovery
Search & Comparison IntentPeople looking for leadership or supervisory roles in collectionsIndividuals seeking entry-level or specialist collection roles

The Collection Team Lead typically supervises collection staff, manages team performance, and ensures collection goals are met. In contrast, the Collection Specialist focuses on executing collection activities, contacting debtors, and recovering owed funds. Both roles require knowledge of debt collection procedures, but the Team Lead has additional responsibilities in team management and strategy implementation.

What are the top 3 skills for a collection officer?

A collection team lead should possess strong communication skills to negotiate effectively with debtors, excellent organizational abilities to manage accounts and follow-up schedules, and problem-solving skills to develop strategies for recovering debts. Knowledge of relevant laws and familiarity with collection software are also important for success in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, leadership skills, and knowledge of credit laws and collection strategies.

What is the role of a collection team leader?

A collection team leader oversees a team responsible for recovering overdue payments from customers. They assign tasks, monitor team performance, ensure compliance with collection policies, and use tools like collection software to manage accounts effectively.
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Collection Team Lead jobs near you
Pipelines Team Lead

Pipelines Team Lead

HDR

Kansas City, MO • On-site

Full-time

Posted 12 days ago

HDR rating

9.1

Company rating: 9.1 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

20th of 355 rated engineering

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
HDR has an exceptional career opportunity for an experienced water industry professional to serve in a leadership position as our Pipelines Team Lead. You will be responsible for leading and growing the Pipelines team in Kansas City, supporting the Mo/KAN Pump Stations/Pipelines Business Class Lead. This role will support other projects in the area and work with the Water Business Group Management Team on the development and implementation of technical and business development strategies. The work products in this area are broad and are expected to include master planning through design and support during construction. Your primary duties will include pursuing and securing opportunities with new and existing clients, mentoring staff, delivering projects, and growing the business portfolio. Providing leadership through mentoring, directing, and delegating to staff is a key component of the role as is maintaining focus on the execution of HDR's growth strategy.
You will lead teams in the planning and design of pump stations and/or pipelines (wastewater collection and conveyance systems and water distribution and transmission systems) projects. You may also support condition assessment, asset management, and master planning efforts. Primary responsibilities include advancing business development strategies, development and pursuit of new clients and new projects, client management, project management for key projects, technical input on projects, and staff development. Collaborate with other Business Class and Marketing staff in the pursuit of new projects, taking a leadership role in selected key pursuits. Serve as client manager for key clients providing leadership in addressing client issues and coordination of multiple projects. Serve as Project Manager for key/strategic projects, provide technical input for business class, and assist in developing capabilities of Business Class staff. Oversee development and direction of key Business Class staff.
We are seeking engineers with expertise in both pump stations and pipelines, and the position can be focused on either or both, depending on the skill set of the applicant. This position has high growth potential. Our MOKAN group needs Project Managers, Sr. Project Managers, and Team Lead positions to deliver a strong backlog of projects and help to grow our Pump Station and Pipelines Business Class.
Specific responsibilities include:
  • Assist in the responsibility for operations of business class including staff development, profitability, morale, quality control and marketing support
  • May function as a Project Manager/Assistant Project Manager and assist in responsibility for production on projects in addition to management responsibilities
  • Provide technical input for Business Class
  • Assist with administrative responsibility for business class staff and technical service functions, and lead and coordinate services with other business classes
  • Be involved in marketing planning, proposals and interviews
  • Involved with client relationships with specific focus on pump station and pipeline projects.
  • Direct and coordinate work of single or multidiscipline teams throughout the project's lifecycle (from development and initiation to close-out)
  • Be directly involved with industrial and public clients in marketing, project production and related issues
  • Assist in ensuring that all work is planned, organized, controlled and evaluated through proactive project management system
  • Implement, monitor and support company policy
  • Assist in the selection, training, development and management of technical personnel
  • Work cooperatively with National Directors and marketing staff in local and national marketing and production efforts
  • Perform other duties as needed

Preferred Qualifications
  • A team player with the ability to function effectively in a variety of roles on integrated project teams
  • Strong technical background and experience in designing pipelines and collection and pipeline systems
  • Strong business development and strategic planning skills
  • Proven project leadership, project management (staffing, schedule, and budget), and mentorship skills
  • Prior wastewater, drinking water, or water resources management consulting experience preferred.
  • Ability to lead and manage multiple projects simultaneously
  • Condition assessment experience
  • A team player with the ability to function effectively in a variety of roles on integrated project teams
  • Must have the ability to interact with various design teams
  • Excellent organizational, project management, and communication skills (both written and verbal)
  • MS in Engineering
  • PMP Certification
  • Preference is given to local candidates

#LI-MV3
Qualifications
Required Qualifications
  • Bachelor's degree in Engineering
  • 7 years related experience
  • A minimum 2 years project management experience
  • Professional Engineer (PE or P.Eng) license
  • MS Office and MS Project experience is required (Access experience would be plus)
  • Demonstrated leadership skills
  • An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

What HDR employees say

Pay

Benefits

Hours and flexibility

Workplace

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About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917

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