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Collection Team Lead Jobs in Texas (NOW HIRING)

Click n' Close, Inc

Be Seen First

Collection Team Lead

Addison, TX · On-site

$22 - $26/hr

The Collections Team Lead is responsible for overseeing the daily operations of the Collections team within the Call Center. This role ensures that collection activities are executed efficiently ...

Arvato

Team Lead

Denton, TX · On-site

Arvato is hiring a Team Lead to assist the Supervisors in the daily operations of the Department ... Employee engagement activities.  Disclosure requirements pertaining to the collection of your ...

Bertelsmann-Jobs

Team Lead

Denton, TX

Arvato is hiring a Team Lead to assist the Supervisors in the daily operations of the Department ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

TRUCKING PEOPLE

Field Operations Team Lead

Abilene, TX · On-site

$37 - $40/hr

Field Operations Team Lead (Construction Technology) Location : Abilene, TX (On-Site) Pay : $40.00 ... Perform field data collection at assigned construction sites * Ensure projects are completed on ...

TRUCKING PEOPLE

Field Operations Team Lead

Abilene, TX · On-site

$37 - $40/hr

Field Operations Team Lead (Construction Technology) Location : Abilene, TX (On-Site) Pay : $40.00 ... Perform field data collection at assigned construction sites * Ensure projects are completed on ...

RevCycle, Inc.

Collection Representative (TX)

TX · On-site +1

$20/hr

Join our growing Collection Team, where top performers are rewarded, income is uncapped, and your ... typically lead to separation. However, ample PTO and planned make up time is a benefit of this ...

Leidos

Platform Engineer Team Lead

San Antonio, TX · On-site

$92K - $121K/yr

The Platform Engineer Team Lead position is one of the key technical leadership roles on the team ... Support RMF, audit, and compliance initiatives through automated evidence collection and reporting.

RevCycle Careers

Collection Representative (TX)

TX · On-site

$20/hr

Join our growing Collection Team, where top performers are rewarded, income is uncapped, and your ... typically lead to separation. However, ample PTO and planned make up time is a benefit of this ...

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All JobsCollection Team Lead JobsCollection Team Lead Jobs in Texas

Collection Team Lead information

See Texas salary details

$76K

$85.4K

$93.1K

How much do collection team lead jobs pay per year?

As of Aug 27, 2026, the average yearly pay for collection team lead in Texas is $85,445.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a collection team lead?

Collection Team Leads are professionals responsible for supervising and guiding a team of collection agents within an organization. Their main role is to ensure that overdue accounts are followed up on and collected efficiently, while maintaining compliance with company policies and legal regulations. They monitor team performance, provide training, handle escalated cases, and develop strategies to improve collection rates. By leading their team effectively, they help minimize financial losses and maintain good customer relationships.

What skills and qualifications are needed to be a collection team lead?

To thrive as a Collection Team Lead, you need strong knowledge of debt collection practices, leadership experience, and often a background in finance or business administration. Familiarity with collection management software, CRM systems, and relevant certifications such as ACA International’s Professional Collection Specialist can be highly beneficial. Excellent communication, conflict resolution, and motivational skills help you manage both team performance and challenging debtor interactions. These competencies ensure effective collection strategies, regulatory compliance, and high-performing teams in achieving organizational targets.

What challenges does a collection team lead face when managing a team in a high-volume environment?

As a Collection Team Lead in a high-volume environment, you'll often encounter challenges such as balancing team performance metrics with maintaining high-quality customer interactions. Managing and motivating your team to meet targets, while effectively handling escalated accounts and resolving disputes, is crucial. You'll also need to ensure compliance with legal regulations and company policies, and help your team adapt to evolving collection strategies or technology. Strong communication and coaching skills are essential for overcoming these challenges and fostering a collaborative, results-oriented team.

What is the difference between Collection Team Lead vs Collection Specialist?

AspectCollection Team LeadCollection Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collectionsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentSupervisory role overseeing team activities in call centers or finance officesPerforming collections calls and follow-ups independently or in small teams
Employer & Industry UsageUsed in banking, finance, healthcare, and utility companiesCommonly employed in similar industries for debt recovery
Search & Comparison IntentPeople looking for leadership or supervisory roles in collectionsIndividuals seeking entry-level or specialist collection roles

The Collection Team Lead typically supervises collection staff, manages team performance, and ensures collection goals are met. In contrast, the Collection Specialist focuses on executing collection activities, contacting debtors, and recovering owed funds. Both roles require knowledge of debt collection procedures, but the Team Lead has additional responsibilities in team management and strategy implementation.

Is collection a stressful job?

A Collection Team Lead role can be stressful due to the responsibility of managing overdue accounts and meeting collection targets. The job often involves handling difficult conversations and working under pressure, but it also requires strong communication and organizational skills. Stress levels vary depending on the work environment and individual resilience.

What are popular job titles related to Collection Team Lead jobs in Texas?

For Collection Team Lead jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Collection Team Lead jobs in Texas look for?

The top searched job categories for Collection Team Lead jobs in Texas are:

What are popular job titles related to Collection Team Lead jobs in TX?

For Collection Team Lead jobs in TX, the most frequently searched job titles are:

Collection Team Lead jobs near you
Infographic showing various Collection Team Lead job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $85,445 per year, or $41.1 per hour.

Collection Team Lead

Click n' Close, Inc

Addison, TX • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Collections Team Lead Job Description


Job Title: Collections Team Lead


Location: TX


Position Summary:

The Collections Team Lead is responsible for overseeing the daily operations of the Collections team within the Call Center. This role ensures that collection activities are executed efficiently, professionally, and in compliance with company policies and regulatory guidelines. The Team Lead supports the Call Center Manager by mentoring team members, resolving escalated issues, and driving performance improvements. This position requires strong leadership, attention to detail, and a commitment to achieving departmental goals.


Essential Duties and Responsibilities:

·         Lead daily operations of the Collections team, ensuring timely and effective resolution of delinquent accounts.

·         Monitor team performance and productivity against established KPIs and service level agreements.

·         Provide coaching, training, and support to Collections Representatives.

·         Serve as the primary escalation point for complex collection issues.

·         Collaborate with the Call Center Manager to implement strategies that improve collection outcomes.

·         Ensure compliance with federal, state, and investor regulations.

·         Assist in updating policies and procedures related to collections.

·         Maintain superior customer service standards while balancing recovery efforts.

·         Perform other duties as assigned.


Job Competencies:

·         Strong knowledge of collections procedures and regulatory requirements.

·         Proven ability to lead and motivate teams in a high-volume environment.

·         Excellent problem-solving and conflict resolution skills.

·         Effective verbal and written communication abilities.

·         Proficiency in call center and collections software tools.

·         Ability to manage multiple priorities and meet deadlines.

·         Commitment to providing exceptional customer service.


Education/Experience:

Minimum 3–5 years of experience in collections, preferably within mortgage servicing or financial services. Prior experience in a lead or supervisory role preferred. High school diploma or equivalent required; bachelor’s degree preferred.

Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S.


Job Type: Regular Full-time


Skills and Qualifications:

·         High school or equivalent (Required)

·         3+ years of collections experience (Required)

·         Experience in mortgage servicing or financial services (Preferred)


Language:

English, Bilingual (English/Spanish) a plus.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.  Click n’ Close, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.