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Collection Supervisor Jobs in Houston, TX (NOW HIRING)

Job Summary Supervises admitting, patient billing, cashiering, credit and collection, data entry and PBX functions of the hospital as assigned. Reconciles accounts receivable balances to general ...

Job Summary Supervises admitting, patient billing, cashiering, credit and collection, data entry and PBX functions of the hospital as assigned. Reconciles accounts receivable balances to general ...

The AR Supervisor will participate in interviewing/training new hires and is responsible for daily collection workflow based on unique assigned billing attorney(s) and/or client(s). Familiarity with ...

Operations Supervisor (Commercial) Houston, Tx ABOUT THE COMPANY Our client is one of North America's leading waste management companies, providing commercial collection services to communities ...

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Collection Supervisor information

See Houston, TX salary details

$29.6K

$56.1K

$104.1K

How much do collection supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for collection supervisor in Houston, TX is $56,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

What cities near Houston, TX are hiring for Collection Supervisor jobs?

Cities near Houston, TX with the most Collection Supervisor job openings:

Infographic showing various Collection Supervisor job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,078 per year, or $27 per hour.

Collection Supervisor FT

Houston, TX • On-site


ScionHealth
Health Care and Social Assistance • 10K+ employees

5.6

Company rating: 5.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

804th of 895 rated healthcare providers

People enjoy working here

Recommended by students

Recommended by parents


Full-time

Posted 14 days ago


Job description

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Supervises admitting, patient billing, cashiering, credit and collection, data entry and PBX functions of the hospital as assigned. Reconciles accounts receivable balances to general ledger control accounts as directed.
Essential Functions
  • Supervises business office functions and personnel that may include, but is not limited to, admitting, patient billing, cashiering, credit and collections, data entry, and PBX.
  • Recommends new processes and changes in current processes. Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures.
  • Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts. Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements.
  • Coordinates the evaluation of patients' insurance coverage and determines whether the patients' benefits are exhausted.
  • Tracks pre-certifications and continuous stay authorizations to ensure compliance with insurance and third-party requirements.
  • Stays current on all reimbursement billing procedures of third party and private insurance payers. Implements appropriate billing and collection procedures, ensuring that the accounts receivable and records are kept in accordance with established procedures.
  • Maintains appropriate internal controls over accounts receivable and cash receipt functions.
  • Monitors activities with collection agencies, insurance companies, admitting, medical records, patient, and physicians.
  • Supervises charge posting, billing, and collections ensuring compliance with policies and procedures.
  • Supervises the procurement of insurance and financial obligation information related to the patient's ability to pay for treatment performed.
  • Consults with other departments concerning services rendered which affect the ability of the hospital to collect charges and/or the willingness of patients to pay.
  • Maintains required records, reports, and files.
  • Assists in the care and maintenance of department equipment and supplies.
  • Attends meetings and participates on committees as directed.
  • Schedules and evaluates the work of assigned staff members. Evaluates performance and competency of assigned staff and makes recommendations for personnel actions such as merit increases, promotions, and disciplinary actions.
  • Plans and coordinates programs for ongoing staff education.

Knowledge/Skills/Abilities/Expectations
  • Excellent oral and written communication and interpersonal skills.
  • Knowledge of government and non-government payor practices, regulations, standards and reimbursement.
  • Knowledge of general patient billing practices, managed care and third-party billing requirements, and fair credit and collection practices.
  • Computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software, healthcare admitting and patient accounting systems.
  • Ability to prioritize multiple tasks.
  • Sound decision-making abilities.
  • Approximate percent of time required to travel: 0%
  • Must read, write and speak fluent English.
  • Must have good and regular attendance.
  • Performs other related duties as assigned.

Qualifications
Education
  • High school diploma or GED.
  • Bachelor's degree in business administration or accounting preferred. Equivalent combination of education, training, and experience may substitute for education requirements.

Experience
  • Minimum two years' experience in business office management and accounts receivable with supervisory responsibilities in an acute healthcare setting.


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