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Collection Supervisor Jobs (NOW HIRING)

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This position ...

Yusen Logistics

Collections Supervisor

Franklin, TN · On-site

Overview Position Summary The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives. This ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Vincent Valuations LLC

Data Collector

Merry Hill, NC · On-site

$18/hr

Assistance with Training: Assist the Data Collection Supervisor (DCS) with the training of new staff, ensuring that proper field data collection procedures are followed. * Temporary Management ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

American Red Cross

Blood Collections Supervisor

Novi, MI · On-site

$60K/yr

When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Overview Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the ...

Yusen Logistics

Collection Specialist

Franklin, TN · On-site

$17.75 - $24/hr

Position Summary The Collection Specialist will assistance the AR Collection Supervisor to meet and maintain company goals and objectives. This position be fully onsite based out of the Franklin, TN ...

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Collection Supervisor information

See salary details

$31K

$58.7K

$109K

How much do collection supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for collection supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.
More about Collection Supervisor jobs
What cities are hiring for Collection Supervisor jobs? Cities with the most Collection Supervisor job openings:
What states have the most Collection Supervisor jobs? States with the most job openings for Collection Supervisor jobs include:
What are popular job titles related to Collection Supervisor jobs? For Collection Supervisor jobs, the most frequently searched job titles are:
Collection Supervisor jobs near you
Infographic showing various Collection Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Collections Supervisor

Yusen Logistics

Franklin, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Yusen Logistics rating

6.7

Company rating: 6.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

252nd of 359 rated logistics

Job description

Overview
Position Summary
The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives.
This position be fully onsite based out of the Franklin, TN office.
Responsibilities
Essential Duties and Responsibilities
  • Supervise and collect outstanding receivable through telephone and written communication daily.
  • Supervise the staff's monitoring of assigned accounts to provide cash flow and bottom-line profitability.
  • Resolve discrepancies of payments on a timely basis.
  • Work closely with credit department when additional credit is required or account is delinquent and possible credit suspension is under consideration.
  • Prepare documentation for write-off approvals.
  • Escalate overdue AR for additional collection efforts.
  • Maintain working knowledge of industry and economic events having an impact on operations.
  • Review, maintain, and generate reporting to identify delinquent accounts and other collection measurements.
  • Perform month-end close reporting activities
  • Provide follow up on identified issues and discrepancies.
  • Lead conference calls to resolve ongoing collection issues via Teams and in person.
  • Train and familiarize staff on current collection policies and procedures.
  • Ensure collection policies and procedures are adhered to.
  • Assign workload and set priority for staff.
  • Monitor and evaluate staff's performance and recommend training and development when appropriate.
  • Aid the AR Manager and other Management personnel and perform special projects as assigned.

Qualifications
  • Bachelor's degree preferred
  • Minimum of 2-4 years of supervisory experience; preferably within Accounts Receivable
  • Excellent verbal and written communication skills
  • Ability to communicate with all levels of management
  • Ability to receive and understand direction from supervision and management
  • Proficiency with Excel required
  • Experience with MS D365 / SAP is a plus
  • Must be willing to work overtime depending on business demands

Essential Job Functions
  • Maintain regular and punctual attendance
  • Work cooperatively with others
  • Interact with employees and customers in an appropriate manner
  • Complete assigned tasks/projects in a timely manner
  • Comply with all Company policies and procedures

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Yusen offers a generous Employee Benefits Package including:
  • Medical, Dental, and Vision beginning the 1st of the month following start date
  • 401k with a company match
  • Standard 10 days PTO
  • Eligible for bonus plan
  • 7 Paid Holidays
  • Eligble for OT pay if applicable
  • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
www.yusen-logistics.com/
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.

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