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Collections Supervisor Jobs in Indiana (NOW HIRING)

Reliant

Remote - Collections Specialist (Illinois)

Gary, IN · On-site +1

$16 - $19/hr

As a Collections Representative you will: Engage consumers to inform and assist them with managing their delinquent accounts * Using a consultative approach, help consumers identify the most suitable ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Indiana

Collections Supervisor information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for collections supervisor in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are popular job titles related to Collections Supervisor jobs in Indiana? For Collections Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Indiana look for? The top searched job categories for Collections Supervisor jobs in Indiana are:
What are popular job titles related to Collections Supervisor jobs in IN? For Collections Supervisor jobs in IN, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Indiana as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

MOBILE COLLECTIONS SPECIALIST- IN DCS (4234)

TECHNICAL RESOURCE MANAGEMENT LLC

Indianapolis, IN

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Henry County, Indiana. The ideal candidate will be located in New Castle, Indiana with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.

Shift: Monday - Friday 11AM-7PM

Pay Range: $16.00- $18.00

**Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of Indiana DCS business hours..

Primary Responsibilities

  • Travel to participant’s home, work, or local DCS office to collect urine, oral, and/or hair specimens
  • Log, order, process and assemble samples for shipping to laboratory
  • File requisitions, chain of custody forms, and associated paperwork
  • Courier specimens to drop off location and/or lab
  • Keep detailed record of client and patient interactions
  • Travel to third party collection sites to perform site inspections, as needed
  • Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant’s standards for the Indiana Department of Child Safety program.
  • All other duties as assigned

Qualifications

  • HS diploma or GED, required
  • 1+ year of experience working directly with customers or patients required
  • Experience in healthcare, criminal justice, or a similar dynamic field preferred
  • Ability to perform observed collections and collect biological specimens, required
  • Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
  • Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
  • Must own a Smartphone with ability to enable location-tracking
  • Basic computer skills with the ability to set up applications independently, required
  • Strong attention to detail with excellent verbal and written communication skills, required
  • Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
  • Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
  • Ability to wear scrubs and protective devices (gloves), required

Benefits

Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123

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