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Entry Level Collections Jobs in Indiana (NOW HIRING)

Lippert

Credit & Collection Analyst I

Elkhart, IN · On-site

The Credit & Collections Analyst I is an entry-level role responsible for supporting daily credit and collections processes. Core responsibilities include sending customer statements, processing ...

Lippert

Credit & Collection Analyst I

Elkhart, IN · On-site

The Credit & Collections Analyst I is an entry-level role responsible for supporting daily credit and collections processes. Core responsibilities include sending customer statements, processing ...

Lippert

Credit & Collection Analyst I

Elkhart, IN · On-site

The Credit & Collections Analyst I is an entry-level role responsible for supporting daily credit and collections processes. Core responsibilities include sending customer statements, processing ...

OneMain Financial

Loan Sales Specialist

Greenwood, IN

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

OneMain Financial

Loan Consultant

Indianapolis, IN

... Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance ...

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Entry Level Collections information

See Indiana salary details

$12

$20

$28

How much do entry level collections jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level collections in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are the most commonly searched types of Collections jobs in Indiana? The most popular types of Collections jobs in Indiana are:
What are popular job titles related to Entry Level Collections jobs in Indiana? For Entry Level Collections jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Collections jobs in Indiana look for? The top searched job categories for Entry Level Collections jobs in Indiana are:
Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Indiana as of May 2026, with employment types broken down into 92% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.
Call Center Collections, Entry Level

Call Center Collections, Entry Level

Phaxis - Technology

Indianapolis, IN • On-site

$15 - $16/hr

Contractor

Posted 9 days ago

Job description

6 months contract

FULLY ONSITE

Have you been looking for an opportunity to show that you can be successful in a call center setting? This is your entry level opening where you will be trained and learn how to work in a collaborative office setting.


Key Responsibilities:

  • Manage a portfolio of delinquent accounts, tracking outstanding balances and prioritizing collection efforts
  • Contact debtors via phone, email, and fax to discuss account status and secure payment
  • Negotiate payment plans, settlements, and payoff deadlines in alignment with company policies
  • Process requests for authorization hold removals and ensure timely follow-up
  • Utilize skip tracing techniques to locate hard-to-reach individuals
  • Investigate and resolve billing discrepancies, disputes, and client concerns
  • Monitor aging reports to ensure timely collection and accurate account status updates
  • Maintain detailed and accurate records of all collection activities and communications
  • Build professional, trust-based relationships with clients to encourage repayment and prevent future delinquencies
  • Overcome objections and provide solutions to facilitate payment, including suggesting alternative payment options