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Collections Director Jobs in Missouri (NOW HIRING)

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Lead, coach, develop, and supervise Collections staff, including performance management, training ... Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and ...

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Lead, coach, develop, and supervise Collections staff, including performance management, training ... Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and ...

24 Seven Talent

Creative Director

California, MO · On-site

Set creative direction for seasonal collections, including visual presentations and styling ... Director Employment type: Full-time Job function: Administrative Industries: Retail Apparel and ...

24 Seven Talent

Creative Director

California, MO · On-site

Set creative direction for seasonal collections, including visual presentations and styling ... Director Employment type: Full-time Job function: Administrative Industries: Retail Apparel and ...

Integrated Psychiatric Consultants

MO

PT/Contract Medical Director - Psychiatrist Flexible Schedule We are seeking a part-time/contract ... collections. Requirements: * Active Unrestricted Medical License in the State of Missouri or ...

FIRST ONSITE

Project Director

Maryland Heights, MO

A Day in the Life of a Project Director As a Project Director at First Onsite, you are at the heart ... From building strong relationships to streamlining collections and proactively solving challenges ...

First Onsite - US

Project Director

Maryland Heights, MO · On-site

$85K - $105K/yr

A Day in the Life of a Project Director As a Project Director at First Onsite, you are at the heart ... From building strong relationships to streamlining collections and proactively solving challenges ...

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Collections Director information

See Missouri salary details

$53.5K

$94.9K

$153.8K

How much do collections director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for collections director in Missouri is $94,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $103,600.00 per year, depending on experience, location, and employer.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the most commonly searched types of Collections jobs in Missouri?

The most popular types of Collections jobs in Missouri are:

What are popular job titles related to Collections Director jobs in Missouri?

For Collections Director jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Collections Director jobs in Missouri look for?

The top searched job categories for Collections Director jobs in Missouri are:

What cities in Missouri are hiring for Collections Director jobs?

Cities in Missouri with the most Collections Director job openings:

Collections Director jobs near you
Infographic showing various Collections Director job openings in Missouri as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,899 per year, or $45.6 per hour.

Collections Manager

Neighbors Credit Union

Saint Louis, MO • On-site

$32.60 - $40.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Primary Function
The Member Solutions Manager is responsible for the daily leadership, administration, and operational oversight of the Collections Department. This role ensures delinquent accounts are managed in accordance with credit union policies, regulatory requirements, and industry best practices while balancing risk mitigation with an exceptional member experience. The Member Solutions Manager serves as the department's subject matter expert, oversees legal recovery efforts, manages vendor relationships, develops staff, and continually improves collection processes to maximize recoveries and operational efficiency.
Primary Responsibilities
  • Lead, coach, develop, and supervise Collections staff, including performance management, training, scheduling, daily operational support, and monitoring staff effectiveness.
  • Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and state regulations.
  • Oversee all recovery operations, including charge-offs, bankruptcies, repossessions, foreclosures, legal actions, insurance claims, consumer disputes, credit reporting, garnishments, levies, shared secured offsets, and post-charge-off recoveries.
  • Review and approve hardship requests, deferments, loan modifications, workout arrangements, and other member assistance programs.
  • Manage collection systems, payment processing, third-party vendors, outsourced collection agencies, and recovery partners.
  • Monitor departmental performance through key performance indicators (KPIs), reporting, quality assurance, and process improvement initiatives to enhance collection effectiveness and operational efficiency.
  • Serve as the department liaison with internal departments, auditors, legal counsel, regulators, and state and NCUA examiners.
  • Develop, maintain, and recommend improvements to collection policies, procedures, strategies, and workflows to strengthen compliance, operational efficiency, and member service.
  • Maintain current knowledge of federal and state collection laws, regulations, lending principles, collection best practices, and the credit union philosophy to ensure effective and compliant collections operations.
  • Participate in departmental and organizational projects while serving as the subject matter expert for collections operations.

Requirements
Experience
  • 5+ years of experience in collections, recovery, or a related financial field, preferably in a credit union or banking environment.
  • Supervisory Experience

Education
  • Two year college degree, completetion of a specialized certification or licenseing, completeion of specialized training courses by vendors or job specific skills aquired through an apprentieship program.

Rewards
Salary Range: $32.60 - $40.75
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Schedule
Monday through Friday 8:00 am to 5:00 pm
Supplemental Pay
Yes
Benefits (Starting the first of the month following your start date)
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term and Long-Term Disability
  • HRA and FSA
  • 401(k) with matching contributions.
  • Tuition Reimbursement
  • Birthday Time Off
  • Vacation Time Off
  • Sick Time Off - Can be used for both employee and family.
  • Paid Parental Leave (Up to 12 weeks)

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