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Collections Manager Jobs in Missouri (NOW HIRING)

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

Primary Function The Member Solutions Manager is responsible for the daily leadership, administration, and operational oversight of the Collections Department. This role ensures delinquent accounts ...

Us Bank

Operations Collections Manager

Earth City, MO · On-site

$76 - $89/hr

Five to eight years of experience in collections and financial services industry * Two or more years of management/supervisory experience Preferred Skills/Experience * Thorough knowledge of loan ...

US Bank

Operations Collections Manager

Earth City, MO · On-site

$75K - $89K/yr

... collections and financial services industry - Two or more years of management/supervisory experience Preferred Skills/Experience - Thorough knowledge of loan collection techniques, policies ...

US Bank

Operations Collections Manager

Earth City, MO · On-site

$75K - $89K/yr

... collections and financial services industry - Two or more years of management/supervisory experience Preferred Skills/Experience - Thorough knowledge of loan collection techniques, policies ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Collections Account Manager career opportunity at our local finance office. Rewards for Collections Account Manager: * $16.00 - $18.00 per hour + monthly incentive up to $2,100.00 * Team members make ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Collections Account Manager career opportunity at our local finance office. Rewards for Collections Account Manager: * $16.00 - $18.00 per hour + monthly incentive up to $2,100.00 * Team members make ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Collections Account Manager career opportunity at our local finance office. Rewards for Collections Account Manager: * $16.00 - $18.00 per hour + monthly incentive up to $2,100.00 * Team members make ...

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Collections Manager information

See Missouri salary details

$29.1K

$55.1K

$102.2K

How much do collections manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections manager in Missouri is $55,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,400.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Missouri?

The most popular types of Collections jobs in Missouri are:

What are popular job titles related to Collections Manager jobs in Missouri?

For Collections Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Missouri look for?

The top searched job categories for Collections Manager jobs in Missouri are:

What cities in Missouri are hiring for Collections Manager jobs?

Cities in Missouri with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Missouri as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,081 per year, or $26.5 per hour.

Collections Manager

Neighbors Credit Union

Saint Louis, MO • On-site

$32.60 - $40.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Primary Function
The Member Solutions Manager is responsible for the daily leadership, administration, and operational oversight of the Collections Department. This role ensures delinquent accounts are managed in accordance with credit union policies, regulatory requirements, and industry best practices while balancing risk mitigation with an exceptional member experience. The Member Solutions Manager serves as the department's subject matter expert, oversees legal recovery efforts, manages vendor relationships, develops staff, and continually improves collection processes to maximize recoveries and operational efficiency.
Primary Responsibilities
  • Lead, coach, develop, and supervise Collections staff, including performance management, training, scheduling, daily operational support, and monitoring staff effectiveness.
  • Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and state regulations.
  • Oversee all recovery operations, including charge-offs, bankruptcies, repossessions, foreclosures, legal actions, insurance claims, consumer disputes, credit reporting, garnishments, levies, shared secured offsets, and post-charge-off recoveries.
  • Review and approve hardship requests, deferments, loan modifications, workout arrangements, and other member assistance programs.
  • Manage collection systems, payment processing, third-party vendors, outsourced collection agencies, and recovery partners.
  • Monitor departmental performance through key performance indicators (KPIs), reporting, quality assurance, and process improvement initiatives to enhance collection effectiveness and operational efficiency.
  • Serve as the department liaison with internal departments, auditors, legal counsel, regulators, and state and NCUA examiners.
  • Develop, maintain, and recommend improvements to collection policies, procedures, strategies, and workflows to strengthen compliance, operational efficiency, and member service.
  • Maintain current knowledge of federal and state collection laws, regulations, lending principles, collection best practices, and the credit union philosophy to ensure effective and compliant collections operations.
  • Participate in departmental and organizational projects while serving as the subject matter expert for collections operations.

Requirements
Experience
  • 5+ years of experience in collections, recovery, or a related financial field, preferably in a credit union or banking environment.
  • Supervisory Experience

Education
  • Two year college degree, completetion of a specialized certification or licenseing, completeion of specialized training courses by vendors or job specific skills aquired through an apprentieship program.

Rewards
Salary Range: $32.60 - $40.75
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Schedule
Monday through Friday 8:00 am to 5:00 pm
Supplemental Pay
Yes
Benefits (Starting the first of the month following your start date)
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term and Long-Term Disability
  • HRA and FSA
  • 401(k) with matching contributions.
  • Tuition Reimbursement
  • Birthday Time Off
  • Vacation Time Off
  • Sick Time Off - Can be used for both employee and family.
  • Paid Parental Leave (Up to 12 weeks)

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