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Legal Collections Manager Jobs in Missouri (NOW HIRING)

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

... the Collections Department. This role ensures delinquent accounts are managed in accordance with ... The Member Solutions Manager serves as the department's subject matter expert, oversees legal ...

Neighbors Credit Union

Collections Manager

Saint Louis, MO · On-site

$32.60 - $40.75/hr

... the Collections Department. This role ensures delinquent accounts are managed in accordance with ... The Member Solutions Manager serves as the department's subject matter expert, oversees legal ...

Academy Bank

Collections Supervisor

Kansas City, MO

$31.25/hr

Responsibilities * Supervise others, including interviewing, hiring, performance management ... Remain compliant with our policies, processes, and legal guidelines. * Assure adherence to FDCPA ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Responsibilities * Supervise others, including interviewing, hiring, performance management ... Remain compliant with our policies, processes, and legal guidelines. * Assure adherence to FDCPA ...

JS Consulting

Accounting Manager

Saint Louis, MO · On-site

Serve as a subject matter expert for the Firm's legal practice management system (Aderant) including general ledger, billing, collections, invoicing and expense modules. Develop new reports as deemed ...

Academy Bank

Collections Specialist

Kansas City, MO

$18 - $20/hr

... methods and collect on and manage assigned delinquent accounts. * Professionally and ... Remain compliant with our policies, processes and legal guidelines. * Utilize various means of skip ...

Academy Bank

Collections Specialist

Kansas City, MO

$18 - $20/hr

... methods and collect on and manage assigned delinquent accounts. * Professionally and ... Remain compliant with our policies, processes and legal guidelines. * Utilize various means of skip ...

Academy Bank

Collections Specialist

Kansas City, MO · On-site

$18 - $20/hr

... manage assigned delinquent accounts. * Professionally and respectfully persuade clients to set up ... Remain compliant with our policies, processes and legal guidelines. * Utilize various means of skip ...

Academy Bank

Collections Specialist

Kansas City, MO · On-site

$18 - $20/hr

... manage assigned delinquent accounts. * Professionally and respectfully persuade clients to set up ... Remain compliant with our policies, processes and legal guidelines. * Utilize various means of skip ...

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All JobsLegal Collections JobsLegal Collections Manager JobsLegal Collections Manager Jobs in Missouri

Legal Collections Manager information

What does a legal collections manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a legal collections manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a legal collections manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.

What are popular job titles related to Legal Collections Manager jobs in Missouri?

For Legal Collections Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Legal Collections Manager jobs in Missouri look for?

The top searched job categories for Legal Collections Manager jobs in Missouri are:

What cities in Missouri are hiring for Legal Collections Manager jobs?

Cities in Missouri with the most Legal Collections Manager job openings:

Legal Collections Manager jobs near you
Infographic showing various Legal Collections Manager job openings in Missouri as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Collections Manager

Neighbors Credit Union

Saint Louis, MO • On-site

$32.60 - $40.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Primary Function
The Member Solutions Manager is responsible for the daily leadership, administration, and operational oversight of the Collections Department. This role ensures delinquent accounts are managed in accordance with credit union policies, regulatory requirements, and industry best practices while balancing risk mitigation with an exceptional member experience. The Member Solutions Manager serves as the department's subject matter expert, oversees legal recovery efforts, manages vendor relationships, develops staff, and continually improves collection processes to maximize recoveries and operational efficiency.
Primary Responsibilities
  • Lead, coach, develop, and supervise Collections staff, including performance management, training, scheduling, daily operational support, and monitoring staff effectiveness.
  • Manage the delinquency portfolio by directing collection activities, loss mitigation efforts, and recovery strategies while ensuring compliance with credit union policies and applicable federal and state regulations.
  • Oversee all recovery operations, including charge-offs, bankruptcies, repossessions, foreclosures, legal actions, insurance claims, consumer disputes, credit reporting, garnishments, levies, shared secured offsets, and post-charge-off recoveries.
  • Review and approve hardship requests, deferments, loan modifications, workout arrangements, and other member assistance programs.
  • Manage collection systems, payment processing, third-party vendors, outsourced collection agencies, and recovery partners.
  • Monitor departmental performance through key performance indicators (KPIs), reporting, quality assurance, and process improvement initiatives to enhance collection effectiveness and operational efficiency.
  • Serve as the department liaison with internal departments, auditors, legal counsel, regulators, and state and NCUA examiners.
  • Develop, maintain, and recommend improvements to collection policies, procedures, strategies, and workflows to strengthen compliance, operational efficiency, and member service.
  • Maintain current knowledge of federal and state collection laws, regulations, lending principles, collection best practices, and the credit union philosophy to ensure effective and compliant collections operations.
  • Participate in departmental and organizational projects while serving as the subject matter expert for collections operations.

Requirements
Experience
  • 5+ years of experience in collections, recovery, or a related financial field, preferably in a credit union or banking environment.
  • Supervisory Experience

Education
  • Two year college degree, completetion of a specialized certification or licenseing, completeion of specialized training courses by vendors or job specific skills aquired through an apprentieship program.

Rewards
Salary Range: $32.60 - $40.75
This position is full time and will be eligible for benefits, and an annual incentive plan.
We have excellent opportunities for career advancement and professional development.
Schedule
Monday through Friday 8:00 am to 5:00 pm
Supplemental Pay
Yes
Benefits (Starting the first of the month following your start date)
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short Term and Long-Term Disability
  • HRA and FSA
  • 401(k) with matching contributions.
  • Tuition Reimbursement
  • Birthday Time Off
  • Vacation Time Off
  • Sick Time Off - Can be used for both employee and family.
  • Paid Parental Leave (Up to 12 weeks)

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