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Collections Manager Jobs in Missouri (NOW HIRING)

... manage assigned delinquent accounts. * Professionally and respectfully persuade clients to set up ... Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ...

... methods and collect on and manage assigned delinquent accounts. * Professionally and ... Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ...

... manage assigned delinquent accounts. * Professionally and respectfully persuade clients to set up ... Compensation & Benefits The Collections Specialist position pays a range of $18.00 to $20.00 per ...

Collections SME Senior TULK is a boutique strategic technology and management consulting firm supporting U.S. Federal Government, Defense, Intelligence Community, and National Security customers. Our ...

Accounting Manager

California, MO · On-site

$110 - $160/hr

Billing and collections. Manage invoicing, AR aging, and collections outreach. Build a repeatable collections process (and automate as much of it as possible). * Accounts payable and spend. Oversee ...

Relationship Management * Adaptability Ideal Skills, Characteristics, & Experiences * Prior business-to-business (B2B) collections experience OR a four-year business degree * Detail-oriented and ...

Relationship Management * Adaptability Ideal Skills, Characteristics, & Experiences * Prior business-to-business (B2B) collections experience OR a four-year business degree * Detail-oriented and ...

Attention to Detail Organization Problem-Solving Communication Time Management Customer Service ... collections experience OR a four-year business degree Detail-oriented and highly organized A ...

Relationship Management * Adaptability Ideal Skills, Characteristics, & Experiences * Prior business-to-business (B2B) collections experience OR a four-year business degree * Detail-oriented and ...

Relationship Management * Adaptability Ideal Skills, Characteristics, & Experiences * Prior business-to-business (B2B) collections experience OR a four-year business degree * Detail-oriented and ...

Assists the Systems Administrator in working with Collections management and administrators in customizing the software to meet the various needs and requirements of the department and may work with ...

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Collections Manager information

See Missouri salary details

$29.1K

$55.1K

$102.2K

How much do collections manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for collections manager in Missouri is $55,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,400.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Missouri?

The most popular types of Collections jobs in Missouri are:

What are popular job titles related to Collections Manager jobs in Missouri?

For Collections Manager jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Collections Manager jobs?

Cities in Missouri with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Missouri as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,081 per year, or $26.5 per hour.

Collections Specialist

Academy Bank

Kansas City, MO • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Summary
The Collection Specialist engages with clients in a professional manner to identify the root cause for payment disruption and then works with the client to resolve their account in full or to establish an acceptable payment stream or arrangement. Responsible for reaching out to clients to collect payment for overdue payments, including balanced on accounts charged off as a loss.
Responsibilities
  • Consistently, efficiently, and lawfully contact clients via outbound/inbound phone calls and other means of approved communication methods and collect on and manage assigned delinquent accounts.
  • Professionally and respectfully persuade clients to set up payment arrangements and bring accounts current to resolve the delinquency and improve upon the credit history reporting for our clients.
  • Ensure the information we depend on to contact and collect from these clients is accurately maintained.
  • Support additional client service requests.
  • Handling high volume of client phone calls, inbound or outbound, and negotiating payment in full or payment arrangements.
  • Employ bank protocol to handle each call in a manner that meets or exceeds the bank's call quality and compliant expectations.
  • Update Contact Information.While speaking with clients you will work to identify additional contact information.
  • Remain compliant with our policies, processes and legal guidelines.
  • Utilize various means of skip tracing to locate customers, where necessary.
  • Adhere to FDCPA and state and federal laws and regulations.
  • Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success)
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
  • Working at the worksite during regular business hours and/or assigned hours.
  • Other specified duties as assigned.

Compensation & Benefits
The Collections Specialist position pays a range of $18.00 to $20.00 per hour depending on experience.
Full-time associates are eligible for our benefits package:
  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Company paid life insurance
  • Short and Long-term disability insurance
  • Company paid vacation, paid leave and holidays

This position will remain open until a qualified applicant is hired.
Skills
  • Strong attention to detail and ability to complete work accurately.
  • Ability to negotiate (i.e. ability to use full and complete information to negotiate best arrangement).
  • Ability to work in a team environment.
  • Basic math skills (addition, subtraction, multiplication, division, percentages).
  • Ability to organize work and multitask.
  • Strong written and verbal communication skills, required.
  • Familiarity or experience with the U.S. Military, preferred.
  • Proficient in Microsoft Office suite of products

Education & Experience
  • High school diploma or equivalent, required.
  • 3+ years Collections experience, required.

Physical Requirements
The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.