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Director Comcast Network Operations Center Jobs in Missouri

The Timberline Group

Network Operations Manager

Saint Louis, MO · On-site +1

$82K - $110K/yr

Network Operations is responsible for providing robust IT services and support to all Divisions. As ... Cisco IPT Phone Systems & Cisco Unified Call Center Express platform * Meraki MX technologies a ...

Collabera

Network Systems Admin

Saint Louis, MO · On-site

$68K - $91K/yr

Must Have: - 3-5 years' experience in Network Operations Center/Systems Admin - Experience in multiple disciples (networking, OS-Linux,Windows, security, database background) - ITIL (2-4 yrs ...

Collabera

Network Systems Admin

Clayton, MO · On-site

$65K - $88K/yr

Must Have: - 3-5 years' experience in Network Operations Center/Systems Admin - Experience in multiple disciples (networking, OS-Linux,Windows, security, database background) - ITIL (2-4 yrs ...

Jobtailor

Manager, Network Infrastructure

California, MO · On-site

$150 - $210/hr

Own LAN/WAN architecture and operations, Cisco switching, campus/data-center networking, Palo Alto routing, site-to-site VPN, SD-WAN, circuits, DNS, DHCP, and IPAM * Own hybrid-cloud WAN and circuit ...

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All JobsComcast Network Operations Center JobsDirector Comcast Network Operations Center JobsDirector Comcast Network Operations Center Jobs in Missouri

Director Comcast Network Operations Center information

What does a director Comcast Network Operations Center do?

A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.

What are the key skills and qualifications needed to thrive as a director Comcast Network Operations Center?

To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.

What are some of the main challenges faced by a director Comcast Network Operations Center, and how can they be addressed?

Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.

What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?

AspectDirector Comcast Network Operations CenterNetwork Operations Manager
CredentialsTypically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skillsUsually requires network certifications such as CCNA or CCNP, with several years of operational experience
Work EnvironmentOversees large-scale network operations, strategic planning, and high-level decision-making in a corporate settingManages daily network operations, troubleshooting, and team coordination within a network operations team
Employer & Industry UsageCommonly employed by large telecom companies like Comcast, focusing on network infrastructure and service deliveryFound in similar telecom or ISP companies, focusing on operational management of network services

The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.

What are popular job titles related to Director Comcast Network Operations Center jobs in Missouri?

For Director Comcast Network Operations Center jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Director Comcast Network Operations Center jobs in Missouri look for?

The top searched job categories for Director Comcast Network Operations Center jobs in Missouri are:

What cities in Missouri are hiring for Director Comcast Network Operations Center jobs?

Cities in Missouri with the most Director Comcast Network Operations Center job openings:

Director Comcast Network Operations Center jobs near you
Infographic showing various Director Comcast Network Operations Center job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Network Operations Center Analyst I - Senior

Seneca Holdings

Kansas City, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

White Pine Innovations is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs.  We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

White Pine Innovations is looking for a Network Operations Center Analyst I to provide data center IT support in a 7X24X365 environment. This team member responds to and diagnoses problems through interactions with users. They should have skills including problem recognition, research, isolation, and resolution steps. This role typically is able to resolve less complex problems immediately, while more complex problems are assigned to senior level support. This role will be involved in the use of problem management database and help desk systems. They perform ticket management which includes, identifying the issue and configuration items, assigning it to the correct support group, track ticket progress against established service level agreements and escalating as needed, crafting and sending customer notifications and internal notifications, and ensuring the resolution met the customer's needs. They will provide expertise and guidance on ticket management operations. Functions as the lead individual on the quality assurance program. Looks for, researches and provides process improvement initiatives. 

This role will support a shift schedule (Wed-Sat, 9A - 7P CST), following a training period of 4-6 weeks with a schedule of Mon-Fri, 9-5.

Essential Duties and Responsibilities: 

  • Provide Tier I support  
  • Manage incidents and service requests lifecycles. 
  • Handle communication with the customers providing them with status update and addressing their questions, comments and complaints. 
  • Report, document and escalate customer contacts; regarding issues, problems, and information given.  
  • Perform ticket management. 
  • Ensure customer satisfaction through the resolution of all issues and problems reported. 
  • Manage and perform the steps/actions required in the Remedy ticketing system. 
  • Maintain current and high level of technical skill in field of expertise. 
  • Perform and/or oversee security of the data center and escorting of personnel to designated areas of the computer room. 
  • Complete all daily logs and journals associated with maintaining computer room security and control; shift turnover information and daily activity notes. 
  • Support Disaster Recovery (DR) exercises 
  •  Other duties as assigned

 Qualifications:

  • Existing Public Trust clearance
  • Bachelor's degree in computer science field, or an Associate's degree in technology plus 2 years' experience in a similar position.
  • 5 years' experience in data center support related field.
  • Ability to perform system administration for Linux, Windows and Mainframe systems.
  • Knowledge of networks, switches and other peripherals.
  • Knowledge of storage appliances, data base and applications servers.
  • Demonstrated successful project management skills.

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