Perform pro-active monitoring of Mercy's network, applications, and infrastructure. Quickly ... Enterprise Operations Center SpecialistLocation: OnsiteType: Full-Time (Nights - Weekdays/Weekends ...
Perform pro-active monitoring of Mercy's network, applications, and infrastructure. Quickly ... Enterprise Operations Center SpecialistLocation: OnsiteType: Full-Time (Nights - Weekdays/Weekends ...
Experience with DWDM equipment and Network Operations Center environments * Strong understanding of fiber network architectures (PON, Active Ethernet, FTTx, backbone, middle-mile, and last-mile ...
Experience with DWDM equipment and Network Operations Center environments * Strong understanding of fiber network architectures (PON, Active Ethernet, FTTx, backbone, middle-mile, and last-mile ...
Network Engineer
Kansas City, MO · Hybrid
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · Hybrid
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · Hybrid
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · Hybrid
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · On-site
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · On-site
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · Hybrid
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Network Engineer
Kansas City, MO · Hybrid
$69.23K - $149K/yr
The Network Engineering team is responsible for designing, implementing, and maintaining the bank ... Operations Center located in downtown Kansas City, MO. How you'll spend your time: * Designing and ...
Lead and manage a 24x7x365 Security Operations Center providing technical oversight. * Lead staff ... SUPERVISORY RESPONSIBILITIES Direct supervision of the Security Services department. Carries out ...
Lead and manage a 24x7x365 Security Operations Center providing technical oversight. * Lead staff ... SUPERVISORY RESPONSIBILITIES Direct supervision of the Security Services department. Carries out ...
Security Operations Center Manager
Saint Louis, MO · On-site
$68K/yr
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
Security Operations Center Manager
Saint Louis, MO · On-site
$68K/yr
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
Manager, NOC 1st Shift
Kansas City, MO · On-site
The NOC Manager manages the day-to-day Network Operations Center (NOC) personal and activities by providing technical knowledge and leadership to the NOC Engineers. The NOC Manager is responsible for ...
Manager, NOC 1st Shift
Kansas City, MO · On-site
The NOC Manager manages the day-to-day Network Operations Center (NOC) personal and activities by providing technical knowledge and leadership to the NOC Engineers. The NOC Manager is responsible for ...
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
Manager, NOC 2nd Shift
Kansas City, MO · On-site
The NOC Manager manages the day-to-day Network Operations Center (NOC) personal and activities by providing technical knowledge and leadership to the NOC Engineers. The NOC Manager is responsible for ...
Manager, NOC 2nd Shift
Kansas City, MO · On-site
The NOC Manager manages the day-to-day Network Operations Center (NOC) personal and activities by providing technical knowledge and leadership to the NOC Engineers. The NOC Manager is responsible for ...
Security Operations Center Manager
Saint Louis, MO · On-site
$68K/yr
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
Security Operations Center Manager
Saint Louis, MO · On-site
$68K/yr
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
... Operations Center (NSOC ... This role provides direct leadership to Shift Supervisors and NSOC Specialists while ensuring the ...
... operational priorities to ensure that customers leave confident and excited about their Comcast ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
... operational priorities to ensure that customers leave confident and excited about their Comcast ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Xfinity Retail Service Associate
Independence, MO · On-site
$17.85/hr
... operational priorities to ensure that customers leave confident and excited about their Comcast ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Xfinity Retail Service Associate
Independence, MO · On-site
$17.85/hr
... operational priorities to ensure that customers leave confident and excited about their Comcast ... Provide a white-glove experience activating new devices or BYOD to the network. * Guide customers ...
Network Engineer III
Maryland Heights, MO · On-site
$45 - $50/hr
Serve as a Tier 2/3 escalation point for network incidents and operational issues * Participate in ... Flexible hiring models including contract, contract-to-hire, and direct placement HOW TO APPLY ...
Network Engineer III
Maryland Heights, MO · On-site
$45 - $50/hr
Serve as a Tier 2/3 escalation point for network incidents and operational issues * Participate in ... Flexible hiring models including contract, contract-to-hire, and direct placement HOW TO APPLY ...
... network availability across multi-platform data center environments. Ensure approved staffing ... Management and communication skills to direct senior technical individual contributor and multi ...
... network availability across multi-platform data center environments. Ensure approved staffing ... Management and communication skills to direct senior technical individual contributor and multi ...
... and network availability across multi-platform data center environments. • Ensure approved ... direct senior technical individual contributor and multi-discipline management staffs and to ...
... and network availability across multi-platform data center environments. • Ensure approved ... direct senior technical individual contributor and multi-discipline management staffs and to ...
... center, cloud, and factory environments. * Validate physical and logical network connectivity during deployment and testing phases. 2. IT/OT Network Operations * Provide day-to-day operational ...
... center, cloud, and factory environments. * Validate physical and logical network connectivity during deployment and testing phases. 2. IT/OT Network Operations * Provide day-to-day operational ...
Director Comcast Network Operations Center information
What are the key skills and qualifications needed to thrive as a Director Comcast Network Operations Center, and why are they important?
To excel as a Director Comcast Network Operations Center, you need deep expertise in network management, operational leadership, and a relevant bachelor's degree, often in engineering or information technology. Familiarity with network monitoring tools (such as SolarWinds or Nagios), incident management platforms, and ITIL or similar certifications is highly valued. Exceptional problem-solving, crisis management, and strong communication skills help lead teams and coordinate responses under pressure. These competencies ensure reliable network performance, rapid issue resolution, and effective leadership in a mission-critical environment.
What are some of the main challenges faced by a Director in a Comcast Network Operations Center, and how can they be addressed?
Directors in a Comcast Network Operations Center often face challenges such as managing large, diverse teams, ensuring high network uptime, and responding promptly to outages or technical issues. Balancing operational efficiency while implementing new technologies can also be demanding. These challenges can be addressed by fostering strong communication across departments, investing in staff training, implementing robust monitoring tools, and staying current with industry best practices. Collaboration with engineering, technical support, and customer service teams is essential to maintain service quality and drive continuous improvement.
What does a Director of Comcast Network Operations Center do?
A Director of Comcast Network Operations Center (NOC) oversees the daily operations and management of the center, which monitors and maintains Comcast’s network infrastructure. This role involves leading teams that troubleshoot network issues, ensuring network reliability, and coordinating rapid responses to outages or technical problems. The Director also develops strategies to improve network performance, collaborates with other departments, and ensures compliance with industry regulations and company policies. Strong leadership, technical expertise, and crisis management skills are essential for this position.
What is the difference between Director Comcast Network Operations Center vs Network Operations Manager?
| Aspect | Director Comcast Network Operations Center | Network Operations Manager |
|---|---|---|
| Credentials | Typically requires extensive experience in network management, certifications like CCNP or CCIE, and leadership skills | Usually requires network certifications such as CCNA or CCNP, with several years of operational experience |
| Work Environment | Oversees large-scale network operations, strategic planning, and high-level decision-making in a corporate setting | Manages daily network operations, troubleshooting, and team coordination within a network operations team |
| Employer & Industry Usage | Commonly employed by large telecom companies like Comcast, focusing on network infrastructure and service delivery | Found in similar telecom or ISP companies, focusing on operational management of network services |
The main difference is that the Director Comcast Network Operations Center holds a higher leadership role with strategic responsibilities, while the Network Operations Manager focuses on daily operational management and team oversight within the network environment.
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What job categories do people searching Director Comcast Network Operations Center jobs in Missouri look for? The top searched job categories for Director Comcast Network Operations Center jobs in Missouri are:
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Other
Medical, Dental, Vision, Retirement, PTO
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Mercy rating
6.6
Based on 200 frontline employees who took The Breakroom Quiz
554th of 864 rated healthcare providers
Job description
Find your calling at Mercy! Perform pro-active monitoring of Mercy's network, applications, and infrastructure. Quickly identify service degradations and failures using monitoring tools, management systems, and vendor-specific utilities. Actively troubleshoot high priority multi-user impact events escalating as business needs dictate. Facilitate communications with end users and technical teams in support of both routine and reactionary monitoring events. Maintain tickets, logs, and records in accordance with ITIL best practices via Mercy SOPs. Utilize EOC run-book guidelines for first level break/fix restoration needs. Initiate and coordinate outage conference bridges as part of the outage management process. Support team members in dealing with large scale events. Monitor weather conditions across the Ministry and escalate to appropriate regional hospitals, clinics, and emergency management services. Position Details: Position Description: Enterprise Operations Center SpecialistLocation: OnsiteType: Full-Time (Nights - Weekdays/Weekends)Mercy Data Center Washington 770 Vossbrink DriveWashington, MO 63090 Position Shift Times: 7:00p-7:00am
*Quickly identify service degradations and failures using monitoring tools, management systems, and vendor-specific utilities.
*Actively troubleshoot high priority multi-user impact events escalating as business needs dictate.
*Facilitate communications with end users and technical teams in support of both routine and reactionary monitoring events.
*Maintain tickets, logs, and records in accordance with ITIL best practices via Mercy SOPs.
*Utilize EOC run-book guidelines for first level break/fix restoration needs.
*Initiate and coordinate outage conference bridges as part of the outage management process.
*Support team members in dealing with large scale events.
*Monitor weather conditions across the Ministry and escalate to appropriate regional hospitals, clinics, and emergency management services.
nights, night shift
(Position includes night and weekend shift differentials)
*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.
Summary:
* Perform pro-active monitoring of Mercy's network, applications, and infrastructure.
* Quickly identify service degradations and failures using monitoring tools, management systems, and vendor-specific utilities.
* Actively troubleshoot high priority multi-user impact events escalating as business needs dictate.
* Facilitate communications with end users and technical teams in support of both routine and reactionary monitoring events.
* Maintain tickets, logs, and records in accordance with ITIL best practices via Mercy SOPs.
* Utilize EOC run-book guidelines for first level break/fix restoration needs.
* Initiate and coordinate outage conference bridges as part of the outage management process.
* Support team members in dealing with large scale events.
* Monitor weather conditions across the Ministry and escalate to appropriate regional hospitals, clinics, and emergency management services.
Qualifications:
Education: High School Diploma or GED.
Experience: Minimum 1-3 years of experience working in Information Technology field.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
Find us at:
Facebook|LinkedIn|Instagram|mercy.net|Mercy Careers
EEO/AA/Minorities/Females/Disabled/Veterans
Why Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): *Perform pro-active monitoring of Mercy's network, applications, and infrastructure.*Quickly identify service degradations and failures using monitoring tools, management systems, and vendor-specific utilities.
*Actively troubleshoot high priority multi-user impact events escalating as business needs dictate.
*Facilitate communications with end users and technical teams in support of both routine and reactionary monitoring events.
*Maintain tickets, logs, and records in accordance with ITIL best practices via Mercy SOPs.
*Utilize EOC run-book guidelines for first level break/fix restoration needs.
*Initiate and coordinate outage conference bridges as part of the outage management process.
*Support team members in dealing with large scale events.
*Monitor weather conditions across the Ministry and escalate to appropriate regional hospitals, clinics, and emergency management services.
nights, night shift
About Mercy
Sourced by ZipRecruiter
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Chesterfield, MO, US
Year founded
1827