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Operations Manager Nonprofit information

See Missouri salary details

$29.1K

$59.5K

$111.2K

How much do operations manager nonprofit jobs pay per year?

As of Sep 3, 2026, the average yearly pay for operations manager nonprofit in Missouri is $59,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,700.00 per year, depending on experience, location, and employer.

What does an operations manager do in a nonprofit organization?

An Operations Manager in a nonprofit organization oversees the day-to-day activities that keep the organization running smoothly. Their responsibilities typically include managing budgets, supervising staff, developing operational policies, and ensuring compliance with regulations. They often work closely with other departments to coordinate programs and support the organization's mission. By streamlining processes and improving efficiency, Operations Managers help nonprofits maximize their impact and use resources effectively.

What are the key skills and qualifications needed to thrive as an operations manager in a nonprofit?

To thrive as a Nonprofit Operations Manager, you need strong organizational, budgeting, and program management skills, typically supported by a bachelor’s degree in business, nonprofit management, or a related field. Familiarity with grant management software, donor databases, and project management tools such as Salesforce or Asana is common. Excellent communication, problem-solving, and leadership abilities help foster teamwork and align staff with the organization’s mission. These skills ensure efficient resource allocation, compliance, and the effective delivery of programs that advance the nonprofit’s goals.

How does an operations manager in a nonprofit organization typically collaborate with program staff and leadership?

Operations Managers in nonprofits work closely with program staff to ensure that resources, logistics, and administrative support align with program needs. They also collaborate with executive leadership to develop and implement policies, manage budgets, and streamline processes that help the organization fulfill its mission. Regular cross-department meetings and open communication are common, as Operations Managers often serve as a bridge between different teams, ensuring operational efficiency and compliance with organizational standards.

What is the difference between Operations Manager Nonprofit vs Program Manager Nonprofit?

AspectOperations Manager NonprofitProgram Manager Nonprofit
Primary FocusOverseeing organizational operations, processes, and administrative functionsManaging specific programs, projects, or services within the nonprofit
Required CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP are commonUsually requires a bachelor's degree in social sciences, nonprofit management, or related area; relevant program management certifications are beneficial
Work EnvironmentAdministrative offices, cross-departmental collaborationFieldwork, community engagement, program delivery sites
Employer & Industry UsageUsed across nonprofit organizations for operational efficiencyUsed for managing specific initiatives or services within nonprofits

While both roles are vital in nonprofits, the Operations Manager Nonprofit focuses on overall organizational efficiency, whereas the Program Manager Nonprofit concentrates on specific program success and delivery.

What are popular job titles related to Operations Manager Nonprofit jobs in Missouri?

For Operations Manager Nonprofit jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Operations Manager Nonprofit jobs in Missouri look for?

The top searched job categories for Operations Manager Nonprofit jobs in Missouri are:

What cities in Missouri are hiring for Operations Manager Nonprofit jobs?

Cities in Missouri with the most Operations Manager Nonprofit job openings:

Operations Manager Nonprofit jobs near you
Infographic showing various Operations Manager Nonprofit job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,522 per year, or $28.6 per hour.

Operations Manager

HavenHouse St. Louis

Saint Louis, MO • On-site

$29 - $31/hr

Other

Re-posted 14 days ago

Job description

OPERATIONS MANAGER

HavenHouse St. Louis

Full-time, hourly

$29.00–$31.00 per hour


COMPANY DESCRIPTION

HavenHouse St. Louis is a hospital guest house providing the comfort of home and a caring community of support to patients, families, and caregivers who travel 50 or more miles to St. Louis for medical care and treatment.

HavenHouse offers safe, affordable lodging and a welcoming environment that helps ease the stress of being away from home during a medical crisis. The organization works closely with area hospitals and healthcare providers to connect guests with lodging and practical support throughout their stay.

Every team member plays a role in creating a safe, compassionate, and well-managed environment for the families we serve. Working at HavenHouse means joining a mission-driven, service-oriented organization grounded in hospitality, compassion, and dignity.


POSITION SUMMARY

HavenHouse is seeking an experienced Operations Manager to support the Director of Programs & Operations in leading daily house operations and supervising operational staff. This newly created position will provide leadership coverage primarily during evenings, nights, weekends, holidays, and other periods of operational need.

The Operations Manager will help oversee staffing, employee performance, hiring, training, scheduling, guest services, meals, transportation, housekeeping, facilities, and security. This is a hands-on leadership role requiring strong judgment, direct communication, and consistent follow-through.


RESPONSIBILITIES

• Serve as the designated operations leader during assigned shifts.

• Supervise, coach, and hold operational staff accountable.

• Address routine attendance, performance, communication, and conduct concerns.

• Participate in recruitment, interviews, hiring recommendations, onboarding, and training.

• Assess new employees’ progress and readiness to work independently.

• Support staff scheduling, coverage planning, and adjustments based on house needs.

• Coordinate daily activity across Guest Relations, reservations, meals, transportation, housekeeping, facilities, security, and volunteer-supported services.

• Remain visible and accessible throughout the house.

• Respond to guest concerns, staffing problems, safety issues, building needs, emergencies, and other operational challenges.

• Ensure shift duties, documentation, incident reports, and leadership handoffs are completed.

• Help identify recurring concerns and improve operational processes.

• Provide direct shift coverage when necessary, including occasional overnight shifts.

• Escalate significant personnel, safety, legal, or organizational concerns appropriately.


QUALIFICATIONS

• Bachelor’s degree in business administration, management, hospitality, healthcare administration, human services, nonprofit leadership, or a related field.

• At least five years of progressively responsible experience in operations, hospitality, healthcare, human services, residential services, nonprofit management, or a related environment.

• Experience supervising, coaching, training, and holding employees accountable.

• Experience with recruitment, interviewing, onboarding, scheduling, and performance management.

• Strong judgment and independent decision-making skills.

• Clear, professional verbal and written communication.

• Strong organizational, documentation, and follow-through skills.

• Ability to remain calm and effective while managing competing priorities.

• Ability to maintain confidentiality and handle sensitive guest and personnel information.

• Proficiency with email, shared calendars, electronic records, and standard workplace technology.

• Valid driver’s license and ability to meet HavenHouse driving requirements.

• Broad availability to work evenings, nights, weekends, holidays, and occasional overnight shifts.

Experience in a 24-hour hospitality, healthcare, residential, human services, or nonprofit environment is preferred.


SCHEDULE EXPECTATIONS

This position is specifically designed to provide management coverage outside traditional business hours. The Operations Manager must have broad availability and the ability to work a rolling schedule based on occupancy, staffing, training needs, and other operational priorities.

The schedule may vary from week to week. Overnight shifts will occasionally be required for employee training, staffing vacancies, and other operational needs. Candidates must be able to adjust their availability as the needs of the house change.


TO APPLY

Please submit a résumé and cover letter outlining your relevant leadership and operational experience.

HavenHouse St. Louis is an equal opportunity employer.







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