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Collections Associate Jobs in California (NOW HIRING)

HD Supply

Collections Associate

Santee, CA

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Santee, CA · On-site

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Santee, CA · On-site

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Santee, CA · On-site

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

Qcells

Sr. Associate, Collections & Servicing

Irvine, CA · On-site

$60K - $80K/yr

We are looking for a Sr. Associate on our Collections & Servicing team to manage and collect delinquent customer accounts across our different product lines. The ideal candidate will have consumer ...

Qcells

Sr. Associate, Collections & Servicing

Irvine, CA · On-site +1

$60K - $80K/yr

We are looking for a Sr. Associate on our Collections & Servicing team to manage and collect delinquent customer accounts across our different product lines. The ideal candidate will have consumer ...

Direct Protection Security Inc.

Be Seen First

Collectors Representative

Brentwood, CA · On-site

$18.75 - $24.25/hr

We are looking for a detail-oriented and customer-focused Collections Associate to oversee our accounts receivable process. In this role, you will be responsible for contacting customers with past ...

Amazon

Data Collection Associate I, V-CARE

Sunnyvale, CA · On-site

$20.50 - $28.25/hr

Data Collection Associates will follow clear instructions and apply the best responses to multiple ... collections (recruiting, moderation, reporting) - Experience moderating a 1:1 session with users ...

Amazon

Data Collection Associate, V-CARE

Sunnyvale, CA · On-site

$20.50 - $28.25/hr

Data Collection Associates will follow clear instructions and apply the best responses to multiple ... collections (recruiting, moderation, reporting) - Experience moderating a 1:1 session with users ...

DirectedLINK LLC

Collections Specialist

Brea, CA · On-site

$75K - $80K/yr

Associate degree and/or 3+ years of collections experience * Familiarity with ticketing or case management systems * Proficiency with Microsoft Office, including Excel * Demonstrated ability to work ...

Meriton

Collections Specialist

Brea, CA · On-site

$75K - $80K/yr

Associates degree and/or 3+ years of experience in collections * Strong experience with ERP systems, particularly Financial & Operations, is a plus. * Demonstrated ability to work autonomously and ...

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All JobsCollections Associate JobsCollections Associate Jobs in California

Collections Associate information

See California salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for collections associate in California is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.79 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in California? The most popular types of Collections jobs in California are:
What cities in California are hiring for Collections Associate jobs? Cities in California with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in California as of June 2026, with employment types broken down into 1% As Needed, 13% Full Time, 82% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,388 per year, or $20.4 per hour.
Collections Associate

Collections Associate

HD Supply

Santee, CA

$21.54 - $26.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

HD Supply rating

7.7

Company rating: 7.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

119th of 338 rated retail wholesalers

Job description

Job Summary

Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency.

Major Tasks, Responsibilities, and Key Accountabilities

  • Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.
  • Receives payments and posts amount paid to customer account.
  • Documents information about financial status of customer and status of collection efforts.
  • Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records.
  • Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements.
  • Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:


Pay Range

$21.54-$26.01 Hourly

HDS provides the following benefits to all permanent full-time associates:

  • Medical (with Prescription drug coverage), dental, and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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