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Collections Associate Jobs in California (NOW HIRING)

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Collections Coordinator II

Hayward, CA · On-site

Associate's degree, preferably in accounting. * Minimum three (3) years of collections experience. * Proficient in MS Word, Excel and Outlook. * Calculate figures and amounts like discounts, interest ...

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Collections Associate information

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$11

$20

$30

How much do collections associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for collections associate in California is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.79 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in California? The most popular types of Collections jobs in California are:
What cities in California are hiring for Collections Associate jobs? Cities in California with the most Collections Associate job openings:
Collections Associate jobs near you
B2B Collections Specialist (Bilingual)

B2B Collections Specialist (Bilingual)

Aston Carter

San Diego, CA • On-site

$20 - $30/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Title: B2B Collections Specialist
Job Description
As a Collections Specialist, you will manage the Accounts Receivable (AR) Aging report for assigned locations and subsidiaries. You will handle escalated accounts and invoices from branches requiring advanced collection efforts through direct calls and emails with customers. Your role involves preparing necessary documentation and recommending accounts for third-party collections or write-offs. Communication with the Collections Manager will be crucial to discuss the status of past due accounts and situations needing additional leverage for successful collections. Maintaining accurate records and ensuring the security and privacy of customer information will be essential.
Responsibilities
  • Manage AR Aging report for assigned locations and subsidiaries.
  • Handle escalated accounts/invoices requiring advanced collection efforts.
  • Prepare necessary documentation and recommend accounts for third-party collections or write-offs.
  • Communicate with the Collections Manager about past due accounts.
  • Monitor and resolve financial discrepancies.
  • Maintain notes on accounts to reflect collection efforts.
  • Work on returned statements to collect outstanding debt and update contact information.
  • Ensure the security and privacy of customer information and files.
  • Perform other related duties as assigned.
  • Make 30-35 calls per day.

Essential Skills
  • At least two years of experience in collection and credit work.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite or related software.
  • Experience with ERP systems.
  • Ability to work both independently and as part of a team in a fast-paced environment.
  • Basic understanding of statistics and data analysis.
  • Knowledge of applicable state and federal collection laws, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
  • Ability to perform 30-35 calls per day.
  • Proficiency in typing.

Additional Skills & Qualifications
  • High school diploma or equivalent required; bachelor's or associate's degree preferred.
  • Customer service focus.
  • Experience working in a fast-paced environment.
  • Experience with software such as Profit Zoom, Sedona, and Microsoft Dynamics.
  • Bilingual abilities are a plus.

Work Environment
This position is fully remote, offering flexibility in work hours. Start your day between 8-9 AM and work an 8-hour shift with an unpaid lunch break. West Coast openings are available with shifts from 9 AM-5 PM Mountain Time or 8 AM-4:30 PM Pacific Time.
Job Type & Location
This is a Contract to Hire position based out of San Diego, CA.
Pay and Benefits
The pay range for this position is $20.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 6, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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