ZipRecruiter

Log In

1

Collections Director Jobs in California (NOW HIRING)

Earnest

Director of Collections Strategy

San Francisco, CA · On-site

$213K - $262K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead the end-to-end collections strategy across personal loans and student ...

Earnest

Director of Collections Strategy

San Francisco, CA · On-site +1

$213K - $262K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead the end-to-end collections strategy across personal loans and student ...

Ernest

Collections Specialist

Commerce, CA

$30 - $31/hr

Collections Specialist Location: City of Commerce, CA (On-site) Department: Corporate Credit ... Flag and escalate problem accounts to the Manager or Director of Corporate Credit * Review and ...

Meriton

Collections Specialist

Brea, CA · On-site

$75K - $80K/yr

The Collections Specialist is a proactive and detail-oriented professional responsible for managing ... Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely ...

ISAT Total Support

Collections Specialist

La Mirada, CA · On-site

$25 - $35/hr

PURPOSE/SUMMARY: The Collections Specialist is responsible for the day-to-day recovery of ... as directed. Reporting & Administrative Support * Review aging reports daily and prioritize ...

Marquee Staffing - Healthcare

Be Seen First

Medical Collections Specialist

Irvine, CA · On-site

$25 - $28/hr

We are seeking an experienced Medical Collections Specialist to process and follow up on physician ... Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement ...

Naviga

Collections Specialist (Remote)

San Francisco, CA · Hybrid

$21.75 - $29.50/hr

Working as a Collections Specialist, you will gain direct visibility into firm leadership and work closely with attorneys, billing professionals, and accounting managers. This role supports a ...

Naviga

Collections Specialist (Remote)

Los Angeles, CA · Hybrid

$20 - $27/hr

Working as a Collections Specialist, you will gain direct visibility into firm leadership and work closely with attorneys, billing professionals, and accounting managers. This role supports a ...

Naviga

Collections Specialist (Remote)

San Francisco, CA · On-site +1

$21.75 - $29.50/hr

Working as a Collections Specialist, you will gain direct visibility into firm leadership and work closely with attorneys, billing professionals, and accounting managers. This role supports a ...

Naviga

Collections Specialist (Remote)

Los Angeles, CA · On-site +1

$20 - $27/hr

Working as a Collections Specialist, you will gain direct visibility into firm leadership and work closely with attorneys, billing professionals, and accounting managers. This role supports a ...

next page

Showing results 1-20

All JobsCollections JobsCollections Director JobsCollections Director Jobs in California

Collections Director information

See California salary details

$56.3K

$99.8K

$161.9K

How much do collections director jobs pay per year?

As of Aug 2, 2026, the average yearly pay for collections director in California is $99,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $109,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Collections Director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a Collections Director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a Collections Director job?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the most commonly searched types of Collections jobs in California? The most popular types of Collections jobs in California are:
What are popular job titles related to Collections Director jobs in California? For Collections Director jobs in California, the most frequently searched job titles are:
What job categories do people searching Collections Director jobs in California look for? The top searched job categories for Collections Director jobs in California are:
What cities in California are hiring for Collections Director jobs? Cities in California with the most Collections Director job openings:
Collections Director jobs near you
Infographic showing various Collections Director job openings in California as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $99,846 per year, or $48 per hour.

Director of Collections Strategy

Earnest

San Francisco, CA • On-site

$213K - $262K/yr

Other

Re-posted 15 days ago

Job description

The Director of Collections will report to our Chief Product Officer. 

As the Director of Collections you will:

  • Build and lead the end-to-end collections strategy across personal loans and student loan refinance, with an initial focus on scaling the personal loan portfolio.
  • Leverage advanced risk modeling and analytics to design collections and loss-mitigation strategies that improve portfolio performance throughout the delinquency lifecycle while delivering a positive customer experience.
  • Design and optimize treatment strategies spanning early-stage outreaches, hardship programs, and pre-charge-off interventions.
  • Design and execute tests across digital and traditional communication channels, continuously optimizing customer engagement through rigorous experimentation and measurement.
  • Lead the AI integration roadmap for collections strategy and leverage AI tools to improve productivity and outcomes.
  • Define and monitor portfolio KPIs, and translate complex data into actionable business decisions.
  • Drive clear performance expectations and accountability with third-party vendors, and develop the long-term operating model for the optimal balance between internal capabilities and third-party partners.

About You:

  • 10+ years of experience in consumer lending collections strategy, with significant ownership of loss mitigation strategy and collections analytics.
  • Deep expertise in unsecured consumer lending, preferably Personal Loans, Student Loan Refinance, Credit Cards, or other installment lending products.
  • Proven track record of improving collections performance while balancing customer experience, regulatory compliance, and operational efficiency.
  • Strong analytical and quantitative background with extensive experience using data to identify opportunities, develop strategies, and measure business impact.
  • Expert understanding of collections performance metrics, charge-offs, and vendor management.
  • Proficiency with SQL and familiarity with Python, statistical modeling, and modern business intelligence platforms (e.g., Tableau, Looker).
  • Excellent cross-functional leadership skills with the ability to align stakeholders across Risk, Data Science, Product, Engineering, Operations, Legal, Compliance, and Finance.
  • Strong communication skills with the ability to translate complex analytical findings into clear business recommendations.

Even Better:

  • Experience building, scaling, or modernizing a collections strategy function in a high-growth fintech or digital lending environment.
  • Experience applying AI, machine learning, or advanced analytics to collections strategy, customer engagement, or operational optimization.
  • Deep knowledge of collections operations, regulatory requirements, and vendor management.
  • Experience with modern digital collections capabilities.

Where:

  • This role will be based in the US.

Compensation: 

A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.

Salary Range: $213,000 - $262,000 USD. Employees are also eligible for an annual performance-based bonus and equity.

#LI-JP

Apply