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Collections Director Jobs in California (NOW HIRING)

PayJoy

Global Collections Director

San Francisco, CA

$258K - $279K/yr

This role PayJoy is seeking an experienced and innovative global collections leader to set the strategy and scale up our efforts to help customers successfully manage repayment. As a global Fintech ...

New

PayJoy

Global Collections Director

San Francisco, CA

$258K - $279K/yr

This role PayJoy is seeking an experienced and innovative global collections leader to set the strategy and scale up our efforts to help customers successfully manage repayment. As a global Fintech ...

PayJoy

Global Collections Director

San Francisco, CA · On-site

$258K - $279K/yr

This role PayJoy is seeking an experienced and innovative global collections leader to set the strategy and scale up our efforts to help customers successfully manage repayment. As a global Fintech ...

Earnest

Director of Collections Strategy

San Francisco, CA · On-site

$213K - $262K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead the end-to-end collections strategy across personal loans and student ...

Earnest

Director of Collections Strategy

San Francisco, CA · On-site +1

$213K - $262K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead the end-to-end collections strategy across personal loans and student ...

Ernest

Collections Specialist

Commerce, CA

$30 - $31/hr

Collections Specialist Location: City of Commerce, CA (On-site) Department: Corporate Credit ... Flag and escalate problem accounts to the Manager or Director of Corporate Credit * Review and ...

Ernest

Collections Specialist

Commerce, CA · On-site

$30 - $31/hr

Collections Specialist Location: City of Commerce, CA (On-site) Department: Corporate Credit ... Flag and escalate problem accounts to the Manager or Director of Corporate Credit * Review and ...

ISAT Total Support

Collections Specialist

La Mirada, CA · On-site

$25 - $35/hr

PURPOSE/SUMMARY: The Collections Specialist is responsible for the day-to-day recovery of ... as directed. Reporting & Administrative Support * Review aging reports daily and prioritize ...

Marquee Staffing - Healthcare

Be Seen First

Medical Collections Specialist

Irvine, CA · On-site

$25 - $28/hr

We are seeking an experienced Medical Collections Specialist to process and follow up on physician ... Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement ...

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All JobsCollections JobsCollections Director JobsCollections Director Jobs in California

Collections Director information

See California salary details

$56.3K

$99.8K

$161.9K

How much do collections director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collections director in California is $99,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $109,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the collections director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a collections director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.

What is a collections director?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the most commonly searched types of Collections jobs in California? The most popular types of Collections jobs in California are:
What are popular job titles related to Collections Director jobs in California? For Collections Director jobs in California, the most frequently searched job titles are:
What job categories do people searching Collections Director jobs in California look for? The top searched job categories for Collections Director jobs in California are:
What cities in California are hiring for Collections Director jobs? Cities in California with the most Collections Director job openings:
Collections Director jobs near you
Infographic showing various Collections Director job openings in California as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $99,846 per year, or $48 per hour.

Global Collections Director

PayJoy

San Francisco, CA

$258K - $279K/yr

Full-time

Posted 2 days ago

New

Job description

About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

PayJoy is seeking an experienced and innovative global collections leader to set the strategy and scale up our efforts to help customers successfully manage repayment.


As a global Fintech, we operate at scale across Latin American, Africa, and Asia, serving tens of millions of customers.  We are a registered Public Benefit Corporation and balance positive customer benefit with for-profit company scale.  This leader will help us fulfill our mission to serve our customers by delivering strong portfolio performance, ensuring fair customer treatment, and building long-term customers relationships and lifetime value.


This is a cross-functional role reporting to the COO and co-founder and will drive meaningful bottom-line impact for the business.


Key responsibilities
 

  • Define and execute PayJoy’s global collections strategy to deliver predictable portfolio performance across diverse markets

  • Develop segmentation, implementation, and testing capabilities that improve overall repayment, cure rates, cost to collect, and customer lifetime value.

  • Partner closely with global Marketing, Operations, Credit & Risk, Data Science, Compliance, Product, and Engineering teams to ensure a seamless experience for our customers and leverage each group’s core capabilities.

  • Select and manage external collections partners where appropriate, establishing rigorous standards for performance, customer experience, compliance, and quality.

  • Ensure collections practices are fair, compliant, locally appropriate, and aligned with PayJoy’s commitments as a Public Benefit Corporation.


Qualifications 

  • 10+ years of experience in consumer collections, credit operations, loan servicing, or a closely related field, including leadership responsibility for strategy and performance.

  • Proven success managing high-volume, small-balance consumer credit portfolios across multiple countries or distinct markets, ideally serving thin-file or underbanked customers.

  • Strong analytical and technical judgment, with experience using data, segmentation, automation, and experimentation to improve collections outcomes.

  • Demonstrated ability to lead cross-functional initiatives and manage external collections partners while maintaining strong compliance and customer-experience standards.

  • Experience in fintech, digital lending, device financing, or emerging markets is preferred.

  • Proficiency in Spanish or Portuguese is a plus but not required.

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
PayJoy Principles
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.