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Collections Associate Jobs in Pennsylvania (NOW HIRING)

NRA Group, LLC

Be Seen First

Collections Associate

Harrisburg, PA · On-site

$17 - $20/hr

Minimum 6 months experience with customer service is required * 1+ year experience with customer service in a call center/collections preferred Company Description We strive to maintain a "true ...

Integrated Resources INC

Collection Associate

Exton, PA · On-site

$17 - $23.25/hr

Title: Collections Associate Location: Exton, PA Duration: 2 - 3 months + (possible extension) This role will report to Collection Lead. Experience in Financial Accounting Capable of working ...

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collections associate in Pennsylvania is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.12 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Pennsylvania?

The most popular types of Collections jobs in Pennsylvania are:

What job categories do people searching Collections Associate jobs in Pennsylvania look for?

The top searched job categories for Collections Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Collections Associate jobs?

Cities in Pennsylvania with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,053 per year, or $20.7 per hour.

Collections Associate - Bilingual

Wayne, PA

TAMMAC HOLDINGS CORPORATION
Finance and Insurance • 51 - 200 employees
Learn more about TAMMAC HOLDINGS CORPORATIONexternal

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Job Title -Collections Associate

Reports to: AVP of Collections

Salary:$17.00 - $20.00 per hour+ monthly incentive

Join the Vanguard of Financial Innovation with autoMHatic Financial!

Backed by Private Equity (PE), autoMHatic Financial is at the forefront of revolutionizing the specialty lending industry, particularly in Manufactured Home loans. Formerly known as Tammac Holdings, our legacy spans over 40 years, during which we've proudly originated over $1 billion in loans. However, this milestone marks just the beginning of our journey.

We are now embarking on an exciting transformation aimed at ushering in a new era of financial services. Our primary focus is on launching innovative products, streamlining processes through automation, and leveraging Artificial Intelligence (AI) to redefine speed, service, and solutions for our valued customers, dealers, and community parks.

At autoMHatic Financial, we are pioneers in our field. With instant loan decisions and a state-of-the-art mobile app, we are not merely adapting to change-we are driving it forward. Our overarching goal is to lead the Manufactured Homes lending space and establish new benchmarks of excellence.

Summary:

The BilingualCollections Associate places calls to past-due customers, attorneys and authorized third parties to collect past due payments, reduce delinquency and minimize losses. The ideal candidate has collections and call center experience, is customer centered and a self-starter with a keen eye for detail. Understanding data confidentiality is essential.

Supervisory Responsibilities:No supervisory responsibilities

Schedule:
Monday to Friday and occasional weekends
8 hours per day/day shift to be determined by Manager
Salary Details:
$17.00 - $20.00 per hour+ monthly incentive
Non- Exempt
Benefits:
Dental Insurance
Health Insurance
Life Insurance
Paid time off
Vision Insurance
401K
Work Location:
In person in the Wayne, PA Office

Duties and Responsibilities:

  • Perform the following functions: calls for past-due loans, foreclosures, and bankruptcy (if applicable).
  • Ensure compliance with Federal and State laws and regulations applicable to a collection operation.
  • Ensure compliance with the personnel department guidelines and the quality standards of Tammac Holdings Corporation.
  • Ensure compliance with the policies and procedures of Tammac Holdings Corporation.
  • Ensure that the service quality standards are met.
  • Keep the portfolio delinquency rate below industry standards.
  • Comply with the service level agreements of the different investors.
  • Ensure that customer inquiries and complaints are resolved within a reasonable time.
  • Perform other related duties as assigned.

Required Skills/Abilities:

  • Bilingual - Spanish speaking.
  • Collections experience preferred.
  • Knowledge about all procedures and regulations in the mortgage banking industry.
  • Knowledge of digital platforms used in mortgage banking.
  • Strong attention to detail and accuracy.
  • Effective written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task in a fast-paced and demanding office environment.
  • Professional attitude and behavior.
  • Ability to work independently and problem-solve.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Time management skills with the ability to prioritize tasks.
  • Desire to work as part of a dynamic and productive team.
  • Knowledge of office equipment (copiers, scanners, fax machines).
  • Reliable transportation.
  • Strong work ethic.
  • Dependable and dedicated to the success of the team.

Education and Experience:

  • High School Diploma required
  • College Degree (preferred)
  • Previous experience in collections or call center

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