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Collections Associate Jobs in Pennsylvania (NOW HIRING)

LHH US

Credit and Collections/Pitts

Pittsburgh, PA · Hybrid

$20/hr

Credit & Collections Representative Hybrid Opportunity Near Pittsburgh, PA Pay Rate: Up to $20.00 ... Victoria Daggett Benefit offerings available for our associates include medical, dental, vision ...

Chesapeake Utilities

Collections Rep II

Orefield, PA · Hybrid

$39K - $66K/yr

Associates Degree required or 1+ years of work experience Related Experience: * At least two (2) years of credit and collections experience preferred * Experience with, but not limited to, ADDs and ...

Airgas

Collections Specialist

Allentown, PA · On-site

$18.25 - $24.75/hr

R10094053 Collections Specialist (Open) Location: Allentown, PA - Snowdrift Rd - Management - East ... Associates who are members of collective bargaining units should review their bargaining agreement ...

Airliquidehr

Collections Specialist

Allentown, PA · On-site

$18.25 - $24.75/hr

R10094053 Collections Specialist (Open) Location: Allentown, PA - Snowdrift Rd - Management - East ... Associates who are members of collective bargaining units should review their bargaining agreement ...

Penske

Collections Administrator

Reading, PA · On-site

Support our Field and Collections Analysts in a centralized default and termination documentation ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

Penske

Collections Administrator

Reading, PA

Support our Field and Collections Analysts in a centralized default and termination documentation ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

Penske

Collections Administrator

Reading, PA · On-site

Major Responsibilities: • Support our Field and Collections Analysts in a centralized default and ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

LHH US

Credit & Collections Specialist

New Kensington, PA · Hybrid

$20 - $22/hr

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

LHH US

Credit & Collections Specialist

New Kensington, PA · Hybrid

$20 - $22/hr

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

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All JobsCollections Associate JobsCollections Associate Jobs in Pennsylvania

Collections Associate information

See Pennsylvania salary details

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How much do collections associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections associate in Pennsylvania is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.12 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Pennsylvania? The most popular types of Collections jobs in Pennsylvania are:
What job categories do people searching Collections Associate jobs in Pennsylvania look for? The top searched job categories for Collections Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Collections Associate jobs? Cities in Pennsylvania with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,053 per year, or $20.7 per hour.

Accounting Services Representative - Collections

Lutron Electronics Co., Inc

Center Valley, PA • On-site

$16 - $20.75/hr

Full-time

Re-posted 7 days ago

Lutron Electronics rating

8.6

Company rating: 8.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

27th of 156 rated electronics manufacturers

Job description

Overview
Lutron has an immediate opening for a role on the Accounting Services – Collections team at our Center Valley, PA office location. This position plays a key role in supporting Lutron’s profitability and sales growth. As a member of the Collections team, you will collaborate closely with customers as well as our global sales and service teams to help drive and achieve our annual sales and financial goals.

Responsibilities
  • Use your excellent written and verbal communication skills to work with customers to develop collaborative and trusted relationships while reconciling their account balance
    • This includes communicating with customers via phone and email daily to:
      • Resolve disputed receivables by working with both the customer and sales/service teams to facilitate and resolve customer-disputed charges
      • Facilitate timely payments
      • Utilize negotiation methods to achieve a goal that benefits both Lutron and the customer
  • Work with the credit team to facilitate timely shipment of orders to our cash in advance customers by processing credit card payments 
  • Utilize your time management and independent worker skills to meet daily/weekly/monthly collection goals

Qualifications
  • High School diploma or GED equivalent required, associate's degree preferred
  • 1 - 3 years business experience, previous collections experience preferred
  • Must be located within commutable distance of Center Valley, PA to accommodate in-office schedule

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1

#LI-PM1

Qualifications:
  • High School diploma or GED equivalent required, associate's degree preferred
  • 1 - 3 years business experience, previous collections experience preferred
  • Must be located within commutable distance of Center Valley, PA to accommodate in-office schedule

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1

#LI-PM1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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