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Collections Associate Jobs in Lebanon, PA (NOW HIRING)

Penske

Collections Administrator

Reading, PA

Support our Field and Collections Analysts in a centralized default and termination documentation ... With headquarters in Reading, PA, Penske and its associates are driven by a dedication to ...

Penske

Collections Administrator

Reading, PA · On-site

Major Responsibilities: • Support our Field and Collections Analysts in a centralized default and ... The associate is frequently required to use hands to touch, handle, and feel, and to reach with ...

PeopleShare Inc

Warehouse Associate

Middletown, PA · On-site

$16.50/hr

Warehouse Associate - Let's get started! PeopleShare is hiring now - Warehouse Associate in the ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

Cornwall Family Dentistry

Associate Dentist

Lebanon, PA

$150K - $280K/yr

... collections Benefits Benefits: • Competitive salary • CE allowance • Malpractice insurance coverage • Mentorship and continuing education opportunities • Potential for future partnership ...

pca

SR ASSOC-ACCOUNTING~G6980A~8383

Palmyra, PA · On-site

The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

American Eagle Outfitters

Aerie - Stock Associate

Hershey, PA · On-site

$14.25 - $18/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... collections. With the #AerieREALâ„¢ movement, we celebrate our community by advocating for body ...

American Eagle Outfitters

AE - Stock Associate

Hershey, PA · On-site

$14.25 - $18/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

American Eagle Outfitters

AE - Stock Associate

Lancaster, PA · On-site

$14.50 - $18.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

PeopleShare

Senior Accountant

Lancaster, PA

$75K - $80K/yr

We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections ...

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All JobsCollections Associate JobsCollections Associate Jobs in Lebanon, PA

Collections Associate information

See Lebanon, PA salary details

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How much do collections associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for collections associate in Lebanon, PA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.69 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Lebanon, PA? The most popular types of Collections jobs in Lebanon, PA are:
What cities near Lebanon, PA are hiring for Collections Associate jobs? Cities near Lebanon, PA with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Lebanon, PA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,208 per year, or $20.3 per hour.

Collections Administrator

Penske

Reading, PA

Full-time

Posted 28 days ago

Job description

Position Summary:
The Collection Administrator will be responsible for preparation and mailing of legal documents to support account default and termination procedure.  
 
Major Responsibilities:
Support our Field and Collections Analysts in a centralized default and termination documentation process 
 o Collect and review customer contracts
 o Create customer letters/notifications
Ensure appropriate documents are shipped and received. Make notifications of receipt and follow-up on returns.
 o Ship all required documents
 o Track deliveries and update collections management system
 o Notify business partners of package deliveries
Assist with cross-functional processes and communication 
 o Asset recovery 
 o Collections agency placement 
Measure and identify opportunities for procedural improvement, provide recommendations, and execute ideas. 
Other projects and tasks as assigned.
 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
Highschool Diploma Required.
Minimum 1 year of experience in prior clerical and/or customer service experience is preferred.
Experience working within an office environment.    
Intermediate experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong written and verbal communication skills 
Ability to build relationships within and across the organization
Ability to analyze complex information and present it in a way that is easy to understand
Ability to work independently
Proactive and positive attitude
Emotional intelligence
Handles multiple work assignments successfully
Strong organizational skills
Agile and quick learner, enjoys collaborative projects and continuous education
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer

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