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Collections Associate Jobs in Lebanon, PA (NOW HIRING)

PeopleShare Inc

Warehouse Associate

Middletown, PA · On-site

$16.50/hr

Warehouse Associate - Let's get started! PeopleShare is hiring now - Warehouse Associate in the ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

Cornwall Family Dentistry

Associate Dentist

Lebanon, PA · On-site

$150K - $280K/yr

... collections Benefits Benefits: • Competitive salary • CE allowance • Malpractice insurance coverage • Mentorship and continuing education opportunities • Potential for future partnership ...

pca

Senior Accounting Associate

Lancaster, PA

The Senior Accounting Associate is responsible for maintaining all accounting records and producing ... Experience with financial systems for invoicing, credit/collections, expense reporting, accounts ...

American Eagle Outfitters

AE - Stock Associate

Hershey, PA · On-site

$14.25 - $18/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

American Eagle Outfitters

AE - Stock Associate

Lancaster, PA · On-site

$14.50 - $18.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

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All JobsCollections Associate JobsCollections Associate Jobs in Lebanon, PA

Collections Associate information

See Lebanon, PA salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for collections associate in Lebanon, PA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.69 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Lebanon, PA?

The most popular types of Collections jobs in Lebanon, PA are:

What cities near Lebanon, PA are hiring for Collections Associate jobs?

Cities near Lebanon, PA with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Lebanon, PA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,208 per year, or $20.3 per hour.

Senior Manager - Collections Recovery

Penske

Reading, PA • On-site

Full-time

Posted 17 days ago

Penske Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

9th of 366 rated logistics

Job description

Position Summary:
The Sr Manager - A/R Recovery is responsible to maximize the collections recovery from customers who are no longer active accounts or are in bankruptcy.

Major Responsibilities:
Reviewing submissions, researching and determining the best recovery path for bad debt placements.  
Coaching and case support for Penske Account Recovery Service (PARS / GENPACT) team
Providing direction and support to outside attorneys for our collections cases.
Preparation of reporting of results and projecting P&L impact of bad debt & recovery activities
Providing guidance to our Field with severely delinquent customers.  
Coding the bad debt in our accounting systems
Choosing the right placement (collections agency, attorney or in-house) for the best chance at recovery
Leading the agency/attorney through the collections process or through litigation
Managing this portfolio of cases - determining when to push through to the end of litigation, when to settle and when to cut our losses.
Entering into discussions with debtors and negotiating the final settlement.
Other projects and tasks as assigned.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
Bachelor's Degree is required.
Minimum 8 years of collection, bad debt collections and collections management experience is preferred.
Fluent in Microsoft Office
Ability to research the financial strength of our debtors and gage their ability to pay.
Ability to execute dynamic collections calls
Negotiation skills
Coaching others in solid collections practices
Organizational skills - balancing competing priorities.
Ability to see beyond what was said or written - desperate debtors will not always tell the (whole) truth when pressed. 
Perseverance & determination
Detail-oriented with a focus on accuracy
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
 
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is an Equal Opportunity Employer

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About Penske

Sourced by ZipRecruiter

When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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