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Collections Associate Jobs (NOW HIRING)

HD Supply

Collections Associate

Jacksonville, FL · On-site

$19.57 - $23.65/hr

Pay Range $19.57-$23.65 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$19.57 - $23.65/hr

Pay Range $19.57-$23.65 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collections associate in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

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What states have the most Collections Associate jobs?

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Collections Associate jobs near you
Infographic showing various Collections Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,950 per year, or $20.6 per hour.

Credit and Collections Associate

Jaguar Fueling Services

Humble, TX • On-site

$18 - $20/hr

Full-time

Posted 9 days ago

Job description

DESCRIPTION
Credit and Collections Associate Purpose
Credit and Collections Associate is responsible for applying customer payments, researching and analyzing
the new customer credit applications, setting up new customers, collecting on past due or over the credit
customer accounts, processing credit cards, managing all deadlines in a timely manner, and help in the
department as needed. As a Credit and Collections Associate, you will be an active and important partner
in the accounts receivable process which is key to our ongoing success.
Biller Job Functions/Responsibilities:
• Process credit cards payments
• Post daily lockbox, cash receipts, ACH payments, credit card /reports payments.
• Release orders and notify Sales and Customers of credit holds
• Review aging and contact delinquent customers for payment
• Heavy telephone and written communications
• Process credit applications
• Research and resolve outstanding balances and disputed items
• Maintain credit and collection notes in computer system
• Efficiently manage multiple priorities and deadlines
• Assist administrative staff with all other credit department responsibilities and special projects
• Research and resolve any discrepancies
• Assist during peak times i.e., Natural Disaster, Software Implementation and Month End: to
meet deadlines given. Overtime will be required.
• Perform other functions and responsibilities as assigned
Requirements
• Minimum amount of two years of related experience
• Excellent written and oral communication skills
• Excel and Microsoft (Pivot table, vlookups etc)
• Customer service focus
• Detailed Oriented
• Ability to plan, prioritize, and multi-task with minimal supervision
• Associates degree in Accounting or Business Administration preferred
Jaguar Fueling Services is an Equal Opportunity/Affirmative Action employer and will consider all
qualified applicants for employment without regard to race, color, religion, gender, sexual orientation,
gender identity, national origin, age, protected veteran status, or disability status
REQUIREMENTS
Our Mission: To support businesses nationwide by providing dependable fueling services for generators, fleets, equipment, tanks, lubricants, and more-while setting the highest standard for customer care and rapid response.

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