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Collections Associate Jobs (NOW HIRING)

NRA Group, LLC

Be Seen First

Collections Associate

Harrisburg, PA · On-site

$17 - $20/hr

Minimum 6 months experience with customer service is required * 1+ year experience with customer service in a call center/collections preferred Company Description We strive to maintain a "true ...

ICEE

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Worldpay

Collections Associate (B2B) - Hybrid

Cincinnati, OH · Hybrid

$16.75 - $23/hr

We're looking for a Collections Associate (B2B) to join our ever-evolving Finance and Shared Services team to help us unleash the potential of every business *This is a hybrid position in our ...

MasterBrand Cabinets

Collections Associate II

Beachwood, OH · On-site

$16.75 - $23/hr

As the Collections Associate II, you will be responsible for order approval, collections and/or cash application for assigned MasterBrand customers. Your day will include collection calls, responding ...

HD Supply

Collections Associate

Santee, CA · On-site

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Santee, CA · On-site

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

Worldpay

Collections Associate (B2B) - Hybrid

Cincinnati, OH · Hybrid

$16.75 - $23/hr

We're looking for a Collections Associate (B2B) to join our ever-evolving Finance and Shared Services team to help us unleash the potential of every business *This is a hybrid position in our ...

MasterBrand Cabinets LLC

Collections Associate II

Beachwood, OH · On-site +1

$16.75 - $23/hr

As the Collections Associate II, you will be responsible for order approval, collections and/or cash application for assigned MasterBrand customers. Your day will include collection calls, responding ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Worldpay

Collections Associate (B2B) - Hybrid

Cincinnati, OH · On-site

$16.75 - $23/hr

We're looking for a Collections Associate (B2B) to join our ever-evolving Finance and Shared Services team to help us unleash the potential of every business *This is a hybrid position in our ...

HD Supply

Collections Associate

Santee, CA · On-site

$21.54 - $26.01/hr

Pay Range $21.54-$26.01 Hourly HDS provides the following benefits to all permanent full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans * Health care and ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. HD Supply is an Equal Opportunity/Affirmative ...

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for collections associate in the United States is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities are hiring for Collections Associate jobs? Cities with the most Collections Associate job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
Who are the top companies hiring for Collections Associate jobs? The top employers for Collections Associate jobs are:
What states have the most Collections Associate jobs? States with the most job openings for Collections Associate jobs include:
What job categories do people searching Collections Associate jobs look for? The top searched job categories for Collections Associate jobs are:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,950 per year, or $20.6 per hour.
Collections Associate

Collections Associate

NRA Group, LLC

Harrisburg, PA • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

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Job description

About Us: NRA Group, LLC is a non-banking financial company that has been successfully providing extended business office, payment processing, revenue recovery services and credit bureau reporting to America's leading companies for over thirty years. Our organization provides our clients with top quality results, experienced leadership and advanced technologies. Our services enhance clients' operating performance through improvements in cash flow, reduced operating expenses and increased profitability.

Why choose NRA Group, LLC?: Here at NRA Group LLC, we strive to promote a culture of respect and belonging. We believe that every person has worth as an individual and that every interaction should be conducted with dignity and respect. NRA Group LLC is an equal opportunity employer, and we do not discriminate on the basis of race, gender, age, national origin, religion, physical or mental disabilities, marital status, sexual orientation or any other unlawful basis.

Schedule:

  • Monday- Friday
  • No Weekends
  • Flex-schedule
  • In office presence, NO remote work
  • Full Time - 40 hours per week
  • Part Time - 25 hours per week

Pay Range: $17-$20/hourly; Opportunity to earn weekly incentive bonus (paid biweekly); Paid training

Job Responsibilities/Requirements:

  • Collection on delinquent accounts through a manual system
  • Ability to effectively work both individually and in a team setting
  • Capacity to operate in a fast-paced environment
  • Professional and respectful communication with consumers, clients, management and peers
  • Comprehension and appropriate execution of laws and regulations pertaining to the industry
  • Above all, maintain 100% client satisfaction

Education/Experience

  • High School Diploma or High School Equivalent
  • Minimum 6 months experience with customer service is required
  • 1+ year experience with customer service in a call center/collections preferred

Company Description

We strive to maintain a "true client-centered" approach
where we will continue to focus on our goal of building
strong relationships - one client at a time.