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Collections Associate Jobs in Tennessee (NOW HIRING)

HUB

Collections Associate

Brentwood, TN · Hybrid

$19 - $26/hr

The Collections Associate will oversee daily tasks related to collections and discrepancy resolution of aging balances. They will be responsible for following departmental procedures to effectively ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

First Volunteer

Collections Associate

Chattanooga, TN · On-site

$16 - $21.75/hr

Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms. Qualifications: High School ...

ICEE

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...

The Icee Company

Collections Associate

La Vergne, TN

$16.75 - $22.75/hr

SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...

Charlie Health

Self Pay Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour ... Associate's or Bachelor's degree preferred * Proficiency in Microsoft Office, especially Outlook ...

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All JobsCollections Associate JobsCollections Associate Jobs in Tennessee

Collections Associate information

See Tennessee salary details

$10

$18

$27

How much do collections associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for collections associate in Tennessee is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Tennessee? The most popular types of Collections jobs in Tennessee are:
What cities in Tennessee are hiring for Collections Associate jobs? Cities in Tennessee with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Tennessee as of June 2026, with employment types broken down into 1% As Needed, 17% Full Time, 79% Part Time, 2% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,982 per year, or $18.7 per hour.
Collections Associate

Collections Associate

HUB

Brentwood, TN • Hybrid

$19 - $26/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

About Specialty Program Group:

Our goal is topartner with industry-leadingspecialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offersaccess to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution, while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group deliversleading-edge specialty expertisebacked by transformativedigital capabilitiesand sophisticateddata and analytics.

Job Summary:

The Collections Associate will oversee daily tasks related to collections and discrepancy resolution of aging balances. They will be responsible for following departmental procedures to effectively recover aging balances. The Collections Associate position reports to the Collections Supervisor.

Essential Duties and Responsibilities

  • Process and distribute monthly statements to brokers and clients, with follow-up on outstanding balances according to established departmental procedures and deadlines.

  • Manages outstanding invoice status and interfaces with Account Servicers on collection matters and dispute resolution.

  • Timely completion of tasks and processes in ImageRight (workflow tool).

  • Identifies opportunities to enhance and improve systems & operations within the organization.

  • Serves as backup for other members of the Collections team.

  • Provides excellent and considerate customer service by maintaining positive effective internal and external customer relationships.

  • Proactively coordinates with the Collections Supervisor when necessary to accelerate the collection process.

  • Maintains timely contact with internal staff and agency accounting departments on accounts receivable matters.

  • Follows production, productivity quality, and customer-service standards.

Qualifications

Education and/or Experience

  • High school diploma or GED equivalent required; associate degree preferred.

  • Minimum 2 years of experience in accounting or related field.

  • General understanding of Accounts Receivable and / or Collections roles.

  • Strong written and verbal communication skills.

  • Effectively respond to questions from managers, clients, and customers.

  • Ability to solve practical problems and deal with limited standardization.

  • Recreate accurate timeline of events with cash reconciliation backup.

  • Proficient knowledge of Microsoft Office, with an emphasis in Excel.

Other Skills and Abilities

  • Ability to review and investigate errors and inconsistencies between Accounts Receivable reports.

  • Ability to multi-task, prioritize, and work independently.

  • Able to work with minimum supervision while understanding the necessity for communicating and coordinating work efforts with other employees.

  • Anticipate work needs and follow through with minimal direction.

  • Proper grammar and proofreading skills.

  • Analytical problem-solving.

  • Ability to work well under pressure and within short deadlines.

  • Willingness to learn and adopt new strategies.

Work Location

  • This role is Hybrid and working out of our Brentwood, TN office.

  • Department: Accounting & Finance

  • Required Experience: 2-5 years of relevant experience.

  • Required Travel: No travel required.

  • Required Education: High school diploma or GED equivalent required. An associate degree preferred.

The expected salary range for this position is $19 to $26 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

#SPG

Department Accounting & FinanceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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