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Collections Associate Jobs in Tennessee (NOW HIRING)

Builtwell Bank

Collections Associate

Chattanooga, TN

$16 - $21.75/hr

Collections Associate Job Category: Risk Management Requisition Number: COLLE001904 Posted: February 24, 2026 Full-Time On-site Broad Street Corporate 728 Broad St Chattanooga, TN 37402, USA ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

The Icee Company

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...

First Volunteer

Collections Associate

Chattanooga, TN · On-site

$16 - $21.75/hr

Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms. Qualifications: High School ...

ICEE

Collections Associate

La Vergne, TN · On-site

$16.75 - $22.75/hr

SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...

Charlie Health

Self Pay Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

$37.50/hr

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour ... Associate's or Bachelor's degree preferred * Proficiency in Microsoft Office, especially Outlook ...

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Collections Associate information

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$10

$18

$27

How much do collections associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for collections associate in Tennessee is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Tennessee? The most popular types of Collections jobs in Tennessee are:
What are popular job titles related to Collections Associate jobs in Tennessee? For Collections Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Collections Associate jobs in Tennessee look for? The top searched job categories for Collections Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Collections Associate jobs? Cities in Tennessee with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Tennessee as of May 2026, with employment types broken down into 92% Full Time, 4% Part Time, 2% Contract, and 2% Nights. Highlights an 100% Physical job distribution, with an average salary of $38,982 per year, or $18.7 per hour.

Collections Associate

Builtwell Bank

Chattanooga, TN

$16 - $21.75/hr

Full-time

Posted 27 days ago

Job description

Collections Associate

Job Category: Risk Management Requisition Number: COLLE001904

Posted: February 24, 2026

Full-Time

On-site

Broad Street Corporate 728 Broad St Chattanooga, TN 37402, USA

Description

Responsible for assisting with assessing hardship workout requests and granting alternative financing options within guidelines that meet the requirements of the bank as applicable.

  • Identify past due accounts that meet criteria for contact.
  • Review file information and bank records to determine overall customer profile
  • Establish written, verbal or personal contact with customers in order to resolve delinquency
  • Use effective skip trace techniques to locate missing customers and collateral.
  • Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms.

Qualifications:

High School diploma or equivalent work experience. Some collection experience preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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