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Collections Manager Jobs in Tennessee (NOW HIRING)

Loews Hotels & Co

Collections Manager

Nashville, TN · On-site

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

Loews Hotels

Collections Manager

Nashville, TN

An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.40/hr

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. * Responsible for timely collections of smaller customer accounts with a medium difficulty ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.04/hr

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. * Responsible for timely collections of smaller customer accounts with a medium difficulty ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.40/hr

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. * Responsible for timely collections of smaller customer accounts with a medium difficulty ...

Covenant Logistics

Collections Specialist I

Chattanooga, TN · On-site

$15.69 - $22.04/hr

Responsible for managing and collecting a minimum of $10 million of receivables up to $30 million maximum. * Responsible for timely collections of smaller customer accounts with a medium difficulty ...

Bank of Tennessee

Collections Specialist

Johnson City, TN · On-site

$18 - $24.50/hr

In this role, you will also assist the Collections Coordinator in identifying and grading problem loans, repossession of collateral, management reporting, and other duties pertaining to the ...

Brook Valley Management

Driver Helper

Smyrna, TN · On-site

$12 - $13/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Brook Valley Management

Driver Helper

Clarksville, TN · On-site

$12 - $14/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Brook Valley Management

Driver Helper

Nashville, TN · On-site

$15.25 - $18.25/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Charlie Health

Collections Associate

Nashville, TN · Hybrid

$17 - $23.25/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Cornerstone Staffing Solutions - TN

Be Seen First

Collections Specialist

Johnson City, TN · On-site

$17/hr

If you have experience in collections, loan servicing, banking, call centers, customer service, or account management , this could be a great opportunity to get your foot in the door with a company ...

Brook Valley Management

Driver Helper

Nashville, TN · On-site

$12 - $13/hr

Collections Manager/Store Manager Job overview: Looking for motivated, results-oriented driver helper that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

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Collections Manager information

See Tennessee salary details

$28.1K

$53.3K

$98.9K

How much do collections manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for collections manager in Tennessee is $53,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $59,400.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Tennessee?

The most popular types of Collections jobs in Tennessee are:

What are popular job titles related to Collections Manager jobs in Tennessee?

For Collections Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Tennessee look for?

The top searched job categories for Collections Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Collections Manager jobs?

Cities in Tennessee with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,297 per year, or $25.6 per hour.

Collections Manager

Nashville, TN • On-site

Loews Hotels & Co
Hospitality Services • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

34th of 107 rated hotels

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Loews Hotels & Coexternal

Full-time

Re-posted 27 days ago

Job description

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
This position provides direction and leadership in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This leader oversees the activities of a dynamic group of team members who interact with clients of our hotels and liason with hotel leaders. An effective Collections Manager maintains strong internal controls, limits credit risk, proactively collects receivables within contracted terms, and maintains aged receivables to a minimum. The Collections Manager is a results-driven professional who directs the activities of the Collections team to deliver our brand promise of extraordinary customer service to all stakeholders. The Collections Manager reports to the Senior Manager of Credit and Collections.
  • Provides day to day management of activities related to billing and collection functions for meeting and event groups prior to group arrival (includes scheduled advance and final deposits).
  • Directs the activities of the Collection Coordinators responsible for the billing and collection of receivables post departure in accordance with contractual payment terms.
  • Responsible for the delivery of services to clients and hotels within defined service level standards
  • Responsible for the accurate and timely reporting of aged accounts receivables.
  • Ensures the timely resolution of client disputes contributing to aging receivable balances.
  • Manages guest/client problem resolution and contact escalation protocols.
  • Primary contact for adhoc client escalation meetings to resolve aged or disputed receivables.
  • Create and manage payment plans for delinquent accounts for Management approval.
  • Responsible for all due diligence and support documentation to 3rd Party collection agency.
  • Continually monitors workflow streams, team member productivity, and key performance indicators to ensure cash flow objectives are met.
  • Responsible for facilitating monthly meetings with hotel operations reporting on the status of each individual aged account receivable balance.
  • Controls costs by effectively managing labor and monitoring savings objectives.
  • Ensures environment of internal controls and best practices is enforced, regularly tested, and corrective action taken where appropriate.
  • Develops and executes action plans to drive employee satisfaction targets.
  • Builds strong relationships with hotel property leaders to ensure their needs are met and concerns are addressed in a timely and professional manner.
  • Foster a continuous improvement culture which includes deploying technology-enabled solutions to advance, scale and optimize resources in delivering high quality and consistency to clients.
  • Identifies training opportunities; creates and presents ongoing training to team members, hotel property leadership and other key stakeholders in the order to cash process.
  • Hire, coach, train and evaluate assigned team member performance.
  • Regular attendance in conformance with standards
  • May be required to work varying schedules to reflect business needs
  • Required to attend all training sessions and meetings

Required:
  • Ability to work cooperatively with others.
  • Ability to maintain confidentiality.
  • Ability to read, write and speak English effectively.
  • Ability to communicate effectively both written and verbally.
  • Ability to work effectively, maintain composure and make decisions in stressful situations.
  • Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines.
  • Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel.
  • Proficiency in windows-based computer programs to include e-mail, internet and word processing applications.
  • Strong computer skills and ability to learn new computer applications.
  • General knowledge of mathematics and accounting principles.

Preferred:
  • Previous experience having served as a Credit Manager.
  • Previous hotel industry experience.
  • Previous experience having worked in a high volume shared services environment.
  • Solid continuous improvement experience and achievements

Education: High School Diploma or GED equivalent, Some College preferred.
Experience: 2-5 years customer-facing work experience in a hospitality or finance environment, 1-2 years supervising a team, 5+ years' experience with credit.
Loews Hotels & Co logo

About Loews Hotels & Co

Sourced by ZipRecruiter

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1960

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