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Collections Manager Jobs in Clinton, TN (NOW HIRING)

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Account Manager

Lenoir City, TN · On-site

$16 - $16.15/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Account Manager

Knoxville, TN · On-site

$16.15 - $17.36/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

... collections; Participates in the claims process as directed by management, including claim ... submission, follow-up and overall communication; Provides technical guidance to staff assisting ...

Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting ...

Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting ...

Manage the collections process by counseling customers to gain timely lease/merchandise renewals * Review and close lease agreements, which includes confirming customer identification, collecting ...

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Collections Manager information

See Clinton, TN salary details

$28.5K

$54K

$100.2K

How much do collections manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collections manager in Clinton, TN is $53,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $60,200.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What job categories do people searching Collections Manager jobs in Clinton, TN look for?

The top searched job categories for Collections Manager jobs in Clinton, TN are:

What cities near Clinton, TN are hiring for Collections Manager jobs?

Cities near Clinton, TN with the most Collections Manager job openings:

Infographic showing various Collections Manager job openings in Clinton, TN as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $53,990 per year, or $26 per hour.

Collections Specialist Lead

INVO UNDERWRITING LLC

Oak Ridge, TN • On-site

$17.75 - $24/hr

Other

Posted 8 days ago


Job description

Position Summary

We are seeking an experienced and results-driven Collections Specialist Lead to support and oversee our accounts receivable and collections operations within the insurance industry. This role requires a strong background in collections strategy, legal/compliance knowledge, and financial analysis, along with excellent communication and advanced Excel skills.

The ideal candidate will ensure timely collection of outstanding balances while maintaining compliance with applicable regulations and fostering positive client relationships.

Key Responsibilities

  • Manage and oversee the day-to-day collections process for insurance premiums, fees, and receivables
  • Develop and implement effective collections strategies to reduce delinquency and improve cash flow
  • Monitor and analyze aging reports, actively working to resolve past-due accounts
  • Collaborate with internal teams (billing, underwriting, customer service) to resolve discrepancies
  • Handle escalated accounts, including negotiations, payment plans, and dispute resolution
  • Partner with legal counsel and external agencies on collections-related legal actions, including liens, judgments, or litigation as necessary
  • Prepare and present reports, forecasts, and performance metrics to leadership
  • Identify process improvements and implement efficiencies within the collections workflow
  • Train, mentor, and supervise collections staff (if applicable)

Required Qualifications

  • Associate's degree, Accounting, Business Administration, or related field (or equivalent experience)
  • 5+ years of collections experience, preferably within the insurance or financial services industry
  • Demonstrated experience handling legal aspects of collections, including working with attorneys or legal recovery processes
  • Strong knowledge of collections laws, compliance standards, and risk management practices
  • Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting)
  • Excellent verbal and written communication skills, with the ability to handle sensitive conversations professionally
  • Strong analytical thinking and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

  • Familiarity with insurance billing systems and reporting platforms
  • Hands-on experience in a collections environment

Key Competencies

  • Strategic Thinking
  • Negotiation & Conflict Resolution
  • Attention to Detail
  • Regulatory & Legal Awareness
  • Data Analysis & Reporting
  • Customer Relationship Management

Work Environment

  • Office environment with 8 am to 5 pm, weekday schedule
  • Occasional interaction with external legal partners and agencies

Why Join Us

  • Competitive compensation and benefits package
  • Opportunity to impact financial performance and operational efficiency
  • Collaborative and professional work environment