ZipRecruiter

Log In

2

Entry Level Collections Jobs in Tennessee (NOW HIRING)

OneMain Financial

Loan Sales Specialist

Bartlett, TN · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

OneMain Financial

Loan Sales Specialist

Bartlett, TN · On-site

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

QCHI

Customer Service Representative

Hendersonville, TN · On-site

$14/hr

At least 1 year of collections experience * Excellent customer service skills * Cash Handling ... This is a full time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Hendersonville, TN · On-site

$15 - $20.25/hr

At least 1 year of collections experience * Excellent customer service skills * Cash Handling ... This is a full time entry-level position that has great potential for the right person! We are ...

wearegat

Airport Customer Service Agent

Memphis, TN

... all collections and conduct the appropriate airline close out procedures. * Accept and process ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

wearegat

Airport Customer Service Agent

Memphis, TN · On-site

... all collections and conduct the appropriate airline close out procedures. * Accept and process ... Possess entry-level computer skills * Occasionally lift bags or items weighing between 50 and 70 ...

next page

Showing results 1-20

All JobsCollections JobsEntry Level Collections JobsEntry Level Collections Jobs in Tennessee

Entry Level Collections information

See Tennessee salary details

$11

$19

$27

How much do entry level collections jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level collections in Tennessee is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.83 per hour, depending on experience, location, and employer.

What is an entry level collections job?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an entry level collections specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

How to get a job in entry level collections?

To get an entry-level collections job, candidates should have strong communication and negotiation skills, basic knowledge of accounting or finance, and a high school diploma or equivalent. Gaining experience through internships or customer service roles can be helpful, and familiarity with collection software or CRM tools is advantageous. Applying to companies that offer training programs can also improve chances of entry into the field.

What are the most commonly searched types of Collections jobs in Tennessee?

The most popular types of Collections jobs in Tennessee are:

Entry Level Collections jobs near you
Infographic showing various Entry Level Collections job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,522 per year, or $19.5 per hour.

Collections Specialist 1

Nashville, TN • On-site

Metropolitan Government of Nashville & Davidson County
Public Administration • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

755th of 851 rated public administrative organizations

People enjoy working here

Respectful managers

Learn more about Metropolitan Government of Nashville & Davidson Countyexternal

$55K/yr

Full-time

Posted 18 days ago

Job description

Position Description The Collections Specialist 1 is a full-time position in the Collections Office that performs entry-level professional and analytical work while supporting the collections function in the Department of Finance. Processes account receivable functions and assist in recording tax payments. Performs related duties as required.

Metro Finance has several divisions, including procurement, treasury and management and budget. The department's employees are charged with providing financial management, information and business products to policy makers, departments, investors and the Nashville community to give them confidence in our government and to help them make informed decisions. Typical Duties Assists in the collections of various taxes and fees.

Process payments and records receivable transactions in the General Ledger. Participates in various financial compliance related tasks. Informs taxpayers of Collection policies.

Assists taxpayers on using accounts receivable software. Provides data and reports for the department. Participates in reviewing banking transactions daily.

Keeps abreast of changes or new developments in technology. Works on special projects as needed. Keeps management informed regarding ongoing work and seeks guidance on any unusual situations.

Attend meetings and workshops as needed. Supports the Collections Team in all Collection activities Other duties as assigned Minimum Qualifications Associate's degree in a related field Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No.

SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities Knowledge of relevant Metro Tax codes and six (6) years of tax collection or finance related experience.

Experience working for a government entity. Proficient using Microsoft Excel and Word and any enterprise-wide software system. Excellent customer service skills.

Experience resolving issues with taxpayers and other Metro Departments We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

What Metropolitan Government of Nashville & Davidson County employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply