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Collections Associate Jobs in Hohenwald, TN (NOW HIRING)

Demonstrates ability to perform appropriate specimen collections if needed * Demonstrates knowledge ... Associate degree in applied sciences, degree as a Medical Laboratory Technician, bachelor's degree ...

Demonstrates ability to perform appropriate specimen collections if needed * Demonstrates knowledge ... Associate degree in applied sciences, degree as a Medical Laboratory Technician, bachelor's degree ...

Collections Associate information

See Hohenwald, TN salary details

$9

$17

$25

How much do collections associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collections associate in Hohenwald, TN is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.13 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What cities near Hohenwald, TN are hiring for Collections Associate jobs?

Cities near Hohenwald, TN with the most Collections Associate job openings:

Full-time

Re-posted 19 days ago


Tennessee Oncology rating

6.8

Company rating: 6.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Medical Laboratory Technician is responsible for the collection, testing and reporting of patient specimens for laboratory testing. Follows proper guidelines for safe handling of blood, body fluids and hazardous chemicals, properly recording lab testing, quality control and assurance, maintaining appropriate inventory levels of reagents and supplies, assisting with other laboratory staff as requested. Understanding of laboratory OSHA and regulatory standards (CLIA, CAP, JACHO, etc). Follow all regulatory requirements to maintain CMS and other accreditation as required.

ESSENTIAL FUNCTIONS:

  • Maintain laboratory procedures, equipment and processes to aide diagnosis and treat diseases.
  • Ensures all lab reports are reviewed and appropriate values are noted/commented.
  • Follows proper guidelines for safe handling of blood, body fluids and hazardous chemicals.
  • Performs laboratory testing and operates automated equipment within the limits described in the procedure manual.
  • Maintains proper records of laboratory testing and results as described in the policy and procedures manual.
  • Adheres to CLIA, OSHA and all other regulatory compliance requirements for laboratories.
  • Performs quality control procedures as required to ensure accuracy of clinical data.
  • Interacts with medical staff and assists with testing orders and results are needed.
  • Maintains sufficient inventory of laboratory supplies for daily operations.
  • Understanding of the clinic chart ordering system (ONCOEMR) and laboratory LIS (COPIA); including ordering test, rejecting test, reviewing and approving results.

KNOWLEDGE, SKILLS & ABILITIES:

  • Demonstrates ability to perform appropriate specimen collections if needed
  • Demonstrates knowledge of laboratory procedures and practices
  • Demonstrates understanding of proper quality control procedures, use of control materials, and documentation of QC results and corrective action.
  • Demonstrates knowledge of ongoing quality assurance activities in the office and documents breaches of quality as they occur.
  • Demonstrates ability to perform routine maintenance on automated equipment.
  • Ability to identify problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify Director or Manager.
  • Ability to document all corrective actions taken when test systems deviate from laboratory's established performance specifications.
  • Ability to read and comprehend instructions, short correspondence, and memos.
  • Ability to take direction.
  • Ability to effectively present information in one-on-one and small group situations to patients and other employees.
  • Ability to build rapport with patients to deliver exceptional direct patient care when needed
  • Ability to multi-task and work under pressure
  • Must be Patient service oriented

EDUCATION AND EXPERIENCE:

Tennessee Requirements:

  • Current State of Tennessee Medical Laboratory Technician\Technologist License preferred but not required
  • Hematology experience with a minimum (1) year experience preferred
  • Associate degree in applied sciences, degree as a Medical Laboratory Technician, bachelor's degree in Medical Technology or bachelor's degree in one of the life sciences (Chemistry, Biology, Molecular Biology, etc).

or

  • Documentation of previous laboratory experience with analyzing laboratory data, laboratory reporting, maintenance, pipetting, analyzing laboratory data required.
  • Minimum (2) years of laboratory training/experience at a clinical institution.
  • Phlebotomy skills are preferred but not required

Georgia Requirements:

  • Current certification from ASCP, AMA, ABB, or obtained within 1 year of hire. (Required to meet eligibility to sit for exam upon hire)
  • Minimum (2) years of laboratory training/experience at a clinical institution.
  • Hematology experience with a minimum (1) year experience preferred
  • Phlebotomy skills are preferred but not required

PHYSICAL REQUIREMENTS:

  • Must be willing and able to lift up to 25 pounds.
  • Must be willing and able to travel to satellite clinics when necessary.

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