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Collections Associate Jobs in Tennessee (NOW HIRING)

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Insurance Accounting Senior Associate

Brentwood, TN · On-site

The Sr Associate partners closely with the Director of Accounting and cross-functional teams (Collections, Underwriting, Treasury) to ensure cash is applied correctly and unapplied items are resolved ...

Painted Vision

Dental Associate

Knoxville, TN · On-site

$165K - $213K/yr

Training & development Dental Associate - All levels of experience We customize our doctor ... Compensation and other Benefits: · Day rate and commission on collections · Continuing education ...

Milledge Dental Partners

Dental Associate

Knoxville, TN · On-site

$165K - $213K/yr

Training & development Dental Associate - All levels of experience We customize our doctor ... Compensation and other Benefits: • Day rate and commission on collections • Continuing ...

Charlie Health

Debt Collector Associate

Nashville, TN · Hybrid

$15.50 - $20/hr

Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...

Lion Real Estate Group

Leasing Associate

Nashville, TN · On-site

$16.50 - $22/hr

Lion Real Estate Group is looking for a bilingual (English/Spanish) Leasing Associate who's a ... Strong resident relations and collections experience * Excellent organizational and communication ...

Couch Lambert LLC

Associate Attorney

Memphis, TN

Our primary practice focuses upon retail and commercial collections, as well as creditor rights counseling and litigation. This attorney will be expected to litigate files from beginning to end. Our ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Tennessee

Collections Associate information

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$10

$18

$27

How much do collections associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections associate in Tennessee is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Tennessee? The most popular types of Collections jobs in Tennessee are:
What job categories do people searching Collections Associate jobs in Tennessee look for? The top searched job categories for Collections Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Collections Associate jobs? Cities in Tennessee with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,982 per year, or $18.7 per hour.

Business Health On-Call Specialist - Medical Assistant (8a-430p) Johnson City, TN

Ballad Health

Johnson City, TN • On-site

$17.50 - $21.75/hr

Part-time

Re-posted 28 days ago

Ballad Health rating

6.5

Company rating: 6.5 out of 10

Based on 228 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Job Description:
Summary:
The On-Call Specialist is responsible for urine drug screen collections and alcohol screening of patients for Business Health and Occupational Medicine. The primary responsibility will be responding to after-hours calls. The Specialist will work under the supervision of the Business Health Medical Director or their licensed clinical designee. The Specialist will be trained and certified in the basic knowledge of drug/ alcohol/ tobacco collection screening and procedures to demonstrate skills and techniques of good patient care. In addition, the specialist will be trained in the collection of biometric data, venipuncture, use of LDX/Cholestech machine. The duties and expectations will ensure a standard of patient care. This position will document all collections and report directly with the designated employer representative for rapid testing of drugs and alcohol and/or provide documentation of collection for send out testing to the designated representative. This position may be required to provide on-site services to companies such as Breath Alcohol Testing, Urine Drug Screens, and other health and wellness services (to include biometrics, venipunctures, and vaccine administration) as scheduled by the Business Health Scheduling Coordinator. Must develop thorough understanding of the scientific principles used in diagnostic testing to recognize deviations in expected values. Must ensure the validity and accuracy of test results. Analyze technical problems and make necessary corrections to achieve quality results. The On-Call Specialist is responsible to adhere and follow mandated procedures and guidelines for multiple local, state, and federal agencies. This individual is entrusted with confidential medical information. Must have knowledge of medical laboratory techniques, equipment, and instrumentation. A high degree of cooperation, consideration and sensitivity is essential; strict ethical and confidentiality guidelines will be used.
Must be able to make decisions and understand DOT Guidelines. Must be certified in DOT Urine Drug Screen Collections and Breath Alcohol Collections. (Training and certification are available through Ballad Health Occupational Medicine). Must show proficiency in UDS Collections performed in house with no errors. Good communication skills are necessary for patient relationships. Must have knowledge of medical laboratory techniques, equipment, and instrumentation. Must show proficiency of clinical competencies (to include biometrics, venipunctures, LDX/Cholestech).
Licenses and Certifications:
Preferred completion of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education (ABHES) and have successfully passed the Certification Exam from the American Association of Medical Assistants (AAMA) as a Certified Medical Assistant (CMA) or from the American Medical Technologists (AMT) as a Registered Medical Assistant (RMA).
Preferred Valid and active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) licensure. CPR required.
Work Requirements:
Shift: Variable
On Call: Yes
Weekends: Yes
Travel Required: Local Travel
Shift Details: 8a-430p
City/State: Johnson City, TN
Location:
Ballad Health Medical Associates

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About Ballad Health

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Become a part of the Ballad Health story. Together, we are transforming our region. We're making communities healthier. We're expanding access to critical services in rural areas.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Johnson City, TN, US

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