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Collections Associate Jobs in Michigan (NOW HIRING)

ABC Valued Client

Account Manager

Rochester Hills, MI · On-site

Collections experience (e.g., collector, collections representative, collections associate) COMPENSATION * Highly competitive pay! * Receive up to 12% increase in pay in your first year through ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Experience * 3+ years of B2B collections, accounts receivable, credit analysis, or ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Experience * 3+ years of B2B collections, accounts receivable, credit analysis, or ...

BDO

Credit Analyst (B2B Collections)

Grand Rapids, MI

$28.85 - $33.66/hr

Associate's or Bachelor's degree in Accounting, Business Administration, or Finance, preferred Experience: * Two (2) or more years of credit / collections field experience, required * Prior ...

BDO USA

Credit Analyst (B2B Collections)

Grand Rapids, MI · On-site

$28.85 - $33.66/hr

Associate's or Bachelor's degree in Accounting, Business Administration, or Finance, preferred Experience: * Two (2) or more years of credit / collections field experience, required * Prior ...

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Collections Associate information

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How much do collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collections associate in Michigan is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.10 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Michigan?

The most popular types of Collections jobs in Michigan are:

What job categories do people searching Collections Associate jobs in Michigan look for?

The top searched job categories for Collections Associate jobs in Michigan are:

What cities in Michigan are hiring for Collections Associate jobs?

Cities in Michigan with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,435 per year, or $18 per hour.

Account Manager

ABC Valued Client

Rochester Hills, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

POSITION

Our Account Managers are part of an enthusiastic and motivated team of retail financial service professionals! You will be helping our customers get the cash they need, when they need it. You will also be working in a friendly environment with great opportunities and benefits, where talented employees can get ahead!

KEY RESPONSIBILITIES

  • Provide exceptional customer service with every existing and potential customer
  • Educate customers on all product offerings
  • Process loan applications and make loans
  • Safeguard and maintain customer records
  • Make collection calls on overdue loans
  • Open and close the store

REQUIREMENTS

  • Exceptional customer service attitude
  • 3 years previous experience in retail, banking, hospitality, customer service, or collections
  • Some computer familiarity or skills
  • Able to work Monday to Saturday
  • High school diploma / GED
  • Reliable transportation and valid driver’s license
  • Must pass credit, MVR (driving record) and criminal background checks

PREFERRED QUALIFICATIONS

  • Retail sales experience (e.g., store manager, assistant store manager)
  • Banking experience (e.g., branch manager, assistant branch manager, bank teller)
  • Hospitality experience (e.g., restaurant / hotel / property manager, restaurant / hotel / property assistant manager)
  • Customer service experience (e.g., customer service representative, customer service associate)
  • Collections experience (e.g., collector, collections representative, collections associate)

COMPENSATION

  • Highly competitive pay!
  • Receive up to 12% increase in pay in your first year through scheduled wage increases!
  • Earn up to an additional $750 in performance incentives every month!

BENEFITS

  • Medical, dental, vision
  • Voluntary life/ AD&D
  • Short-term & long-term disability
  • 401(k) with company match
  • Paid vacation, holidays, and sick time
  • Paid maternity, paternity, extended medical leave and jury duty
  • Business casual work environment
  • Corporate discount program on personal cell phone accounts with select providers

ONE OF THE BEST RETAIL SCHEDULES AVAILABLE

  • No Sundays!
  • Half days on Saturdays!
  • Close early evenings Monday-Friday!

Apply