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Collections Associate Jobs in Jackson, MI (NOW HIRING)

Miller Truck & Storage Co.

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Office Administrator

Jackson, MI · On-site

$19.50 - $26.35/hr

This also includes collections of past dues accounts. Working with the Rigging Manager to negotiate ... Associate's Degree in Business Admin. or higher. * Possess good communication skills to deal ...

All JobsCollections Associate JobsCollections Associate Jobs in Jackson, MI

Collections Associate information

See Jackson, MI salary details

$10

$18

$27

How much do collections associate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for collections associate in Jackson, MI is $18.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Jackson, MI? The most popular types of Collections jobs in Jackson, MI are:
What cities near Jackson, MI are hiring for Collections Associate jobs? Cities near Jackson, MI with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Jackson, MI as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,077 per year, or $18.8 per hour.
ASC Financial Coordinator

ASC Financial Coordinator

Midwest Vision Partners

Jackson, MI • On-site

Full-time

Posted 16 days ago

Be an early applicant

Midwest Vision Partners rating

4.6

Company rating: 4.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Midwest Vision Partners is seeking a Financial Coordinator to play a key role in supporting surgical operations. This position partners closely with patients, physicians, and cross-functional teams to ensure accurate financial counseling, maximize upfront collections, and optimize operating room utilization. The ideal candidate brings strong communication skills, attention to detail, and a proactive approach to improving both the patient experience and operational efficiency.

Schedule: Full-time

  • Monday–Thursday: 6:30 AM – 5:00 PM
  • Friday: 8:00 AM – 2:00 PM
Key ResponsibilitiesPatient Financial Coordination
  • Collect patient financial responsibility prior to date of service, including deductibles, co-pays, coinsurance, and premium IOL payments
  • Verify insurance benefits and ensure accurate calculation of patient responsibility
  • Educate patients on financial expectations and available payment options in a clear, empathetic manner
  • Support improved upfront collection rates through proactive patient communication
Surgical & Operational Support
  • Ensure accurate allocation and posting of premium lens revenue between the practice and ASC
  • Monitor OR schedules to identify cancellations and underutilized block time
  • Conduct proactive outreach to canceled patients to reschedule procedures
  • Maintain and manage recapture lists to backfill open surgical time and optimize utilization
  • Track and report on key performance metrics, including collections, cancellations, and block utilization
  • Collaborate with ASC teams, physician offices, and Revenue Cycle Management (RCM) to ensure alignment and efficiency
What Will Make You Successful
  • Strong patient communication skills with the ability to explain financial information clearly and compassionately
  • Excellent interpersonal and relationship-building skills
  • High attention to detail and strong organizational abilities
  • Problem-solving mindset with a focus on improving processes and outcomes
  • Strong sense of accountability and ownership over results
QualificationsEducation & Experience
  • High school diploma required; Associate's or Bachelor's degree preferred
  • 2+ years of experience in healthcare front-end collections or patient financial counseling
  • Experience with insurance verification and patient responsibility calculations
  • Understanding of how upfront collections impact accounts receivable (AR) and cash flow
  • Familiarity with surgical scheduling workflows and block utilization
  • Experience with premium IOL or elective upgrade offerings preferred
Additional Information

This job description is not intended to be an exhaustive list of all duties and responsibilities. Responsibilities may evolve based on business needs.

About Midwest Vision Partners

Vision is a precious gift. Midwest Vision Partners (MVP) is dedicated to improving and preserving vision by supporting a network of world-class ophthalmologists and optometrists who deliver exceptional, patient-centered care. Headquartered in Chicago, MVP supports 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees committed to delivering outstanding outcomes for every patient.


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