Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Back of House
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Back of House
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Human Resources Manager
Lanse, MI · On-site
... Collections, order guide maintenance, and order entry for all Avendra, and assigned territory ... Open honest communication between owners, managers and associates, customers EDUCATION and/or ...
Collections Associate information
See Hancock, MI salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.59
1% of jobs
$12.59 - $14.09
14% of jobs
$14.51 is the 25th percentile. Wages below this are outliers.
$14.09 - $15.59
28% of jobs
The median wage is $16.11 / hr.
$15.59 - $17.09
14% of jobs
$17.09 - $18.59
12% of jobs
$19.16 is the 75th percentile. Wages above this are outliers.
$18.59 - $20.09
11% of jobs
$20.09 - $21.60
8% of jobs
$21.60 - $23.10
5% of jobs
$23.10 - $24.60
2% of jobs
$24.60 - $26.10
3% of jobs
$9
$17
$26
How much do collections associate jobs pay per hour?
As of Jul 29, 2026, the average hourly pay for collections associate in Hancock, MI is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.57 per hour, depending on experience, location, and employer.
How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?
Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.
What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?
To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.
What are Collections Associates?
Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.
What is the difference between Collections Associate vs Accounts Receivable Clerk?
| Aspect | Collections Associate | Accounts Receivable Clerk |
|---|---|---|
| Required Credentials | High school diploma; some roles prefer associate degree or relevant experience | High school diploma; some roles prefer associate degree or accounting coursework |
| Work Environment | Office setting; interacting with clients and finance teams | Office setting; processing invoices and managing accounts |
| Employer & Industry Usage | Financial institutions, healthcare, retail | Corporate finance, accounting departments, small to large businesses |
| Common Search & Comparison Intent | Understanding roles related to debt collection and customer accounts | Managing incoming payments and account reconciliation |
While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.
What cities near Hancock, MI are hiring for Collections Associate jobs? Cities near Hancock, MI with the most Collections Associate job openings:
KFC rating
4.8
Based on 783 frontline employees who took The Breakroom Quiz
69th of 105 rated fast food restaurants
Job description
SUMMARY
Represents and sells products for Shamrock Foods Division on a commission base to hotels, restaurants, resorts and other institutional establishments or individuals at sales office or customer's place of business. The candidate must live in or be willing to move to assigned territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The responsibilities and duties of this position include but are not limited to the following:
-Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other resources.
-Regularly contacts established customer base by phone and/or traveling through assigned territory to solicit orders.
-Regularly contacts prospective customers to solicit orders, and establish new relationships.
-Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
-Quotes prices and credit terms and prepares sales contracts for orders obtained.
-Collections, order guide maintenance, and order entry for all Avendra, and assigned territory street accounts
-Administer all item changes for the Avendra properties assuring highest level of compliance.
-Attend required customer and company scheduled meeting.
-Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The successful candidate must be able to understand all policies, procedures, instructions, rules and regulations (including all safety training and safety information) associated with this position which are written in English. In addition, the successful candidate must be able to appropriately respond to these and, where needed, provide reports, presentations, information or communications in English.
Needs to exhibit and work effectively within our culture Shamrock Foods has a unique culture that is based on:
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year College or university preferred; one to two years related experience and training: or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES
Must be able to use a laptop.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Represents and sells products for Shamrock Foods Division on a commission base to hotels, restaurants, resorts and other institutional establishments or individuals at sales office or customer's place of business. The candidate must live in or be willing to move to assigned territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The responsibilities and duties of this position include but are not limited to the following:
-Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other resources.
-Regularly contacts established customer base by phone and/or traveling through assigned territory to solicit orders.
-Regularly contacts prospective customers to solicit orders, and establish new relationships.
-Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
-Quotes prices and credit terms and prepares sales contracts for orders obtained.
-Collections, order guide maintenance, and order entry for all Avendra, and assigned territory street accounts
-Administer all item changes for the Avendra properties assuring highest level of compliance.
-Attend required customer and company scheduled meeting.
-Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The successful candidate must be able to understand all policies, procedures, instructions, rules and regulations (including all safety training and safety information) associated with this position which are written in English. In addition, the successful candidate must be able to appropriately respond to these and, where needed, provide reports, presentations, information or communications in English.
Needs to exhibit and work effectively within our culture Shamrock Foods has a unique culture that is based on:
- Integrity
- Honesty
- Dignity
- Respect
- Open honest communication between owners, managers and associates, customers
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year College or university preferred; one to two years related experience and training: or equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES
Must be able to use a laptop.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
About Kentucky Fried Chicken
Sourced by ZipRecruiter
Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.
Industry
Food and beverage stores and traveler accommodation
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US