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Collections Associate Jobs in Michigan (NOW HIRING)

ICON MEDICAL NETWORK

Associate Dentist

Portland, MI · On-site

Seeking an Associate Dentist looking for a solo opportunity * 4.5 day work week * 6 month Daily guarantee with 32% of collections * Full ancillary staff for support * Attractive sign on bonus!

Stahl Family Dentistry

Associate Dentist

Albion, MI

$75 - $200/hr

Title Associate Dentist General Dentistry Salary Range Full-time $75 - $200 per hour Salary is paid on a percentage of collections. Shift & Schedule Monday - Thursday 8:4:30 Requirements * Licensed ...

Smile Partners

Associate Dentist

Rochester Hills, MI · On-site

Associate Dentist Opportunity - Rochester Hills, MI Smile Jobs is conducting a search on behalf of ... Competitive compensation with a daily guarantee or percentage of collections, based on your ...

Smile Partners

Associate Dentist

Troy, MI · On-site

Associate Dentist Opportunity Rochester Hills, MI Smile Jobs is conducting a search on behalf of a ... Competitive compensation with a daily guarantee or percentage of collections , based on your ...

Smile Partners USA

Associate Dentist

Troy, MI · On-site

Associate Dentist Opportunity Rochester Hills, MI Smile Jobs is conducting a search on behalf of a ... Competitive compensation with a daily guarantee or percentage of collections , based on your ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Michigan

Collections Associate information

See Michigan salary details

$9

$17

$26

How much do collections associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for collections associate in Michigan is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.10 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Michigan?

The most popular types of Collections jobs in Michigan are:

What job categories do people searching Collections Associate jobs in Michigan look for?

The top searched job categories for Collections Associate jobs in Michigan are:

What cities in Michigan are hiring for Collections Associate jobs?

Cities in Michigan with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,435 per year, or $18 per hour.

Senior Customer Management Team Associate

FSS Technologies

Ypsilanti, MI

$23 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Senior Customer Management Team Associate


Industry: Fire Alarm, CCTV, Access Control, Intrusion Detection

Job Type: Full-Time


About FSS Technologies
At FSS Technologies, protecting lives and property is at the core of everything we do. We provide industry-leading life safety and electronic security solutions that help businesses safeguard their people and assets. Guided by our values of excellence, integrity, and accountability, we are building a dynamic and supportive environment where our team can grow and succeed.


What You'll Do

Key Responsibilities:

The CMT Associate is an Mid-level role designed to support the Finance Team in daily billing operations and collections activities. This position focuses on foundational tasks such as maintaining accurate records, assisting with customer management, detailed account updates, advanced billing and ensuring timely processing of payments and account updates.

This role is ideal for individuals early in their career who are detail-oriented, eager to learn, and motivated to grow within the billing and collections field. You will work closely with senior team members and receive training on FSS Technologies' processes, systems, and customer service standards.

  • Assist with monitoring accounts to identify outstanding balances.
  • Support the collections team by preparing vendor agreements, drafting emails, and processing lien waivers.
  • Process routine customer payments, refunds, and account adjustments.
  • Manage the collection, preparation, and distribution of lien waivers
  • Coordinate with internal teams and customers to ensure payment is received promptly without delay.
  • Assist in resolving billing discrepancies by gathering documentation or escalating to senior associates.
  • Generate standard reports on account status and collection efforts for management review.
  • Maintain accurate and up-to-date customer account information in CRM.
  • Monitor account balances and payment statuses; assist with collections when needed.
  • Serve as a point of contact for customers regarding billing and account inquiries.
  • Work closely with Director of CMT in relation to install invoicing and issues that arise.
  • Learn and apply FSS Technologies' billing policies, procedures, and systems.


What We're Looking For

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all-inclusive.

  • 2+ year of experience in billing, collections, customer service, or office administration.
  • Internship or part-time experience in a financial or administrative environment is a plus.
  • Basic knowledge of MS Office (Excel, Word, Outlook).
  • Familiarity with databases or accounting systems is helpful but not required.
  • Strong attention to detail and organizational skills.
  • Clear written and verbal communication.
  • Ability to work in a team environment and follow instructions.
  • Positive attitude and willingness to learn.
  • High school diploma or equivalent required; associate degree in Business Administration or related field preferred.
  • Prior experience in billing, collections, or customer account management preferred.
  • Previous experience in a team lead or training role is a plus.

Compensation & Benefits

  • Base Salary: $23 to $26 per hour
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off, including vacation and company-observed holidays.
  • Opportunities for professional development and career advancement.


Commitment to Inclusion

FSS Technologies is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to building an inclusive, supportive workplace for people of all backgrounds.


Ready to Make a Real Impact?

If you're looking for a career, not just a job, and want to work for a company where you're empowered, supported, and rewarded, apply today and start your journey with FSS Technologies.


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