ZipRecruiter

Log In

1

Collections Associate Jobs in Michigan (NOW HIRING)

Law Firm

Law Firm Collections Manager

Southfield, MI · On-site

$68K - $75K/yr

Associate's degree required; bachelor's degree in business, accounting, finance, preferred. * Minimum 3 years' experience in accounts receivable, collections, client relations, or legal billing

Stahl Family Dentistry

Associate Dentist

Albion, MI · On-site

$75 - $200/hr

Title Associate Dentist General Dentistry Salary Range Full-time $75 - $200 per hour Salary is paid on a percentage of collections. Shift & Schedule Monday - Thursday 8:4:30 Requirements * Licensed ...

Smile Partners

Associate Dentist

Clinton Township, MI · On-site

Associate Dentist Opportunity - Clinton Township, MI (Friday's) Redwood Dental of Clinton Township ... Competitive compensation with a daily guarantee or percentage of collections , based on your ...

Smile Partners USA

Associate Dentist Opportunity - Clinton Township, MI (Friday's) Redwood Dental of Clinton Township ... Competitive compensation with a daily guarantee or percentage of collections , based on your ...

Smile Partners

Associate Dentist

Rochester Hills, MI · On-site

Associate Dentist Opportunity - Rochester Hills, MI Smile Jobs is conducting a search on behalf of ... Competitive compensation with a daily guarantee or percentage of collections, based on your ...

Smile Partners USA

Associate Dentist

Troy, MI · On-site

Associate Dentist Opportunity - Rochester Hills, MI Smile Jobs is conducting a search on behalf of ... Competitive compensation with a daily guarantee or percentage of collections , based on your ...

Smile Partners

Associate Dentist

Troy, MI · On-site

Associate Dentist Opportunity - Rochester Hills, MI Smile Jobs is conducting a search on behalf of ... Competitive compensation with a daily guarantee or percentage of collections , based on your ...

North American Dental Group

Dentist

Highland, MI · On-site

$135.65 - $178/hr

Overview Associate Dentist - Full Time (Mon-Thurs) Maplewood Family Dental - Highland, MI Maplewood ... Collections: 32% of net collections thereafter * 100% practice paid lab fees Full‑Time Benefits

Insight

Business Associate

Flint, MI · On-site

$45K - $52K/yr

Monitor key revenue cycle metrics including charge capture, claim submission, denials, collections ... Associate's or Bachelor's degree in Healthcare Administration, Business Administration, Finance ...

previous pagenext page

Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Michigan

Collections Associate information

See Michigan salary details

$9

$17

$26

How much do collections associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collections associate in Michigan is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $20.10 per hour, depending on experience, location, and employer.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Michigan? The most popular types of Collections jobs in Michigan are:
What job categories do people searching Collections Associate jobs in Michigan look for? The top searched job categories for Collections Associate jobs in Michigan are:
What cities in Michigan are hiring for Collections Associate jobs? Cities in Michigan with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,435 per year, or $18 per hour.

Assistant Manager of Collections

University of Michigan Credit Union

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
The Solutions Assistant Manager assists the manager in leading the Solutions team and providing both an excellent team member and member experience. Coaches and provides team member development opportunities. Assists with managing and monitoring all aspects of the Collection Department, BSA compliance Department and Fraud Departments within the organization. Assist with managing the activities that include delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. Collaborate with Solutions Manager for determination of legal action, settlement and debt workout situations and possible restriction of services related to delinquent accounts. Assist with monitoring and reporting of fraud trends, CTR, SAR, and High Risk transactions and member accounts along with are other function related to these departments.
Why Join The UMCU Team?
  • Work with a high energy and collaborative group of supportive professionals.
  • We are committed to helping you own your career and grow professionally and personally.
  • Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
  • Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
  • Tuition reimbursement and a student loan debt repayment program
  • Our Fidelity 401k program with employer match is one of the most generous you'll find.
  • From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What You'll Be Doing:
  • Assists Solutions manager with leadership responsibilities including but not limited to selection and promotion, retention, recognition, coaching, engagement, direction, performance management, corrective action, compensation, job responsibilities, training and development
  • Assists in planning and managing all aspects of the department. Performs the duties of any department team member when necessary
  • Creates a team environment that facilitates engagement and team member participation
  • Assists manager with training, development and performance of team members
  • Assists with conducting team meetings
  • Assist in serving as the liaison with attorneys, auto repossession agencies, collection agencies and bankruptcy courts and Foreclosure
  • Assists in working directly with third-party mortgage service providers to monitor and resolve delinquent mortgage accounts. With Solutions Manager, evaluates and approves loss mitigation options from third-party loan providers
  • Communicates with other departments of the Credit Union to enhance member service and provide assistance as needed.
  • Reviews, makes recommendations, and implements improvements in Solutions, BSA and fraud areas.
  • Assists with creating, maintaining, and implementing collection, security and fraud, and BSA related procedures and policies.
  • Monitors department performance with metrics, statistics and analysis and recommends adjustments as necessary
  • Prepares statistical and operational reports as needed
  • Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
  • Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities; representing UMCU at events, internal or external meetings/trainings, team building or UMCU events. Onboarding new team members as needed.
  • Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program
  • Other duties as assigned
What You’ll Need:
  • Associate's degree or equivalent; or 2 or more years of management experience, is preferred.
  • Minimum of 2 years’ experience in a financial institution is preferred
  • Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communication skills
  • Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment:
  • The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
  • While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

What University Of Michigan Credit Union employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply