Cottonwood Heights, UT · On-site
$16.50 - $22.75/hr
The Collections Specialist is responsible for improving collection rates by employing multi-channel ... This role reports directly to an Associate Manager in Loss Mitigation. What You'll Do: * Work with ...
Cottonwood Heights, UT · On-site
$16.50 - $22.75/hr
The Collections Specialist is responsible for improving collection rates by employing multi-channel ... This role reports directly to an Associate Manager in Loss Mitigation. What You'll Do: * Work with ...
$17.25 - $23.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Collections Associate that will make effective and productive calls to collect on delinquent ...
$17.25 - $23.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Collections Associate that will make effective and productive calls to collect on delinquent ...
$39K - $45K/yr
To be successful Collections Associate an employee should possess the following skills: • Ability to identify gaps and create improvements • Teamwork and Collaboration • Ability to apply ...
$39K - $45K/yr
To be successful Collections Associate an employee should possess the following skills: • Ability to identify gaps and create improvements • Teamwork and Collaboration • Ability to apply ...
Nashville, TN · Hybrid
$17 - $23.25/hr
Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...
Nashville, TN · Hybrid
$17 - $23.25/hr
Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...
Cottonwood Heights, UT · On-site
$16.50 - $22.75/hr
The Collections Specialist is responsible for improving collection rates by employing multi-channel ... This role reports directly to an Associate Manager in Loss Mitigation. What You'll Do: * Work with ...
Cottonwood Heights, UT · On-site
$16.50 - $22.75/hr
The Collections Specialist is responsible for improving collection rates by employing multi-channel ... This role reports directly to an Associate Manager in Loss Mitigation. What You'll Do: * Work with ...
Nashville, TN · Hybrid
$17 - $23.25/hr
Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...
Quick apply
Nashville, TN · Hybrid
$17 - $23.25/hr
Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...
La Vergne, TN · On-site
$16.75 - $22.75/hr
SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...
La Vergne, TN · On-site
$16.75 - $22.75/hr
SUMMARY Under the supervision by the Credit and collections Supervisor/Manager a Collector ensures that The ICEE Company is always represented in a professional and courteous manner. Customer and ...
Farmers Branch, TX · On-site
$17.25 - $23.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Collections Associate that will make effective and productive calls to collect on delinquent ...
Farmers Branch, TX · On-site
$17.25 - $23.75/hr
If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Collections Associate that will make effective and productive calls to collect on delinquent ...
Cumberland, GA · On-site
$20/hr
Collections Analyst Looking for your next challenging opportunity? Then this role is for you! We are seeking a detail-oriented Analyst to join our team. In this role, you will manage a portfolio of ...
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Cumberland, GA · On-site
$20/hr
Collections Analyst Looking for your next challenging opportunity? Then this role is for you! We are seeking a detail-oriented Analyst to join our team. In this role, you will manage a portfolio of ...
Madison, WI · Hybrid
$20.50 - $30.75/hr
Build subject matter expertise by proactively learning billing and collections processes, systems, and procedures. Support business partners and brokers by providing clear, timely, and well-informed ...
Madison, WI · Hybrid
$20.50 - $30.75/hr
Build subject matter expertise by proactively learning billing and collections processes, systems, and procedures. Support business partners and brokers by providing clear, timely, and well-informed ...
Charlotte, NC · Hybrid
$24/hr
About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will ...
Charlotte, NC · Hybrid
$24/hr
About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will ...
Lenexa, KS · On-site
$18/hr
QCHI is currently seeking qualified individuals for a COLLECTIONS position with GENEROUS BONUS POTENTIAL. !!!ASK ABOUT OUR $500 SIGN ON BONUS!!!* Applicants must reside in the Kansas City metro area.
Lenexa, KS · On-site
$18/hr
QCHI is currently seeking qualified individuals for a COLLECTIONS position with GENEROUS BONUS POTENTIAL. !!!ASK ABOUT OUR $500 SIGN ON BONUS!!!* Applicants must reside in the Kansas City metro area.
Charlotte, NC · Hybrid
$24/hr
About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will ...
Quick apply
Charlotte, NC · Hybrid
$24/hr
About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will ...
Charlotte, NC · On-site
$24/hr
About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will ...
Charlotte, NC · On-site
$24/hr
About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will ...
Nashville, TN · Hybrid
$17 - $23.25/hr
Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...
Nashville, TN · Hybrid
$17 - $23.25/hr
Manage patient balances ensuing account is clean and ready for self-pay collections post all insurance processes are completed * Work closely with admissions teams to understand patient ...
Las Vegas, NV · On-site
$19/hr
Collections Associate Location: Las Vegas, Nevada Pay : $19.00/hour + Pay increase after 12 months + Tenure bonuses (6-months & 12-months ) Additional Earning Potential: Gamification incentives ...
Las Vegas, NV · On-site
$19/hr
Collections Associate Location: Las Vegas, Nevada Pay : $19.00/hour + Pay increase after 12 months + Tenure bonuses (6-months & 12-months ) Additional Earning Potential: Gamification incentives ...
Madison, WI · On-site
$20.50 - $30.75/hr
... and collections processes, systems, and procedures. • Support business partners and brokers by providing clear, timely, and well-informed responses to billing and payment-related inquiries. • ...
Madison, WI · On-site
$20.50 - $30.75/hr
... and collections processes, systems, and procedures. • Support business partners and brokers by providing clear, timely, and well-informed responses to billing and payment-related inquiries. • ...
Chattanooga, TN · On-site
$16 - $21.75/hr
Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms. Qualifications: High School ...
Chattanooga, TN · On-site
$16 - $21.75/hr
Review proper approach to adjust delinquent condition through direct collections collateral recovery and disposition, loan extensions, or restructuring of loan terms. Qualifications: High School ...
Boston, MA · On-site
$75K - $99K/yr
As our Collections Associate, youwillperforma variety ofcreditcollectiontasks related toourbranchoperationsincludinginitial contact with customer,request action/follow-up appropriately,andrecord ...
Boston, MA · On-site
$75K - $99K/yr
As our Collections Associate, youwillperforma variety ofcreditcollectiontasks related toourbranchoperationsincludinginitial contact with customer,request action/follow-up appropriately,andrecord ...
Addison, TX · On-site
$17 - $23.25/hr
Collections Specialist (Remote) This job is for you if you have the following; *Excellent communication skills. *Determination and resilience. *Previous experience in a credit control or phone-based ...
Addison, TX · On-site
$17 - $23.25/hr
Collections Specialist (Remote) This job is for you if you have the following; *Excellent communication skills. *Determination and resilience. *Previous experience in a credit control or phone-based ...
$11.30 - $13.07
2% of jobs
$13.07 - $14.84
1% of jobs
$14.84 - $16.61
14% of jobs
$17.10 is the 25th percentile. Wages below this are outliers.
$16.61 - $18.38
28% of jobs
The median wage is $18.99 / hr.
$18.38 - $20.15
14% of jobs
$20.15 - $21.92
12% of jobs
$22.58 is the 75th percentile. Wages above this are outliers.
$21.92 - $23.69
11% of jobs
$23.69 - $25.46
8% of jobs
$25.46 - $27.23
5% of jobs
$27.23 - $29
2% of jobs
$29 - $30.77
3% of jobs
$11
$20
$30
| Aspect | Collections Associate | Accounts Receivable Clerk |
|---|---|---|
| Required Credentials | High school diploma; some roles prefer associate degree or relevant experience | High school diploma; some roles prefer associate degree or accounting coursework |
| Work Environment | Office setting; interacting with clients and finance teams | Office setting; processing invoices and managing accounts |
| Employer & Industry Usage | Financial institutions, healthcare, retail | Corporate finance, accounting departments, small to large businesses |
| Common Search & Comparison Intent | Understanding roles related to debt collection and customer accounts | Managing incoming payments and account reconciliation |
While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.
The Role:
SoFi is seeking experienced Collection Associates who are passionate about the customer experience and have the skills and experience to deliver outstanding results. You will be a part of a meticulously assembled team that shares this passion for delivering an outstanding member experience while resolving delinquent loans . The Collections Specialist is responsible for improving collection rates by employing multi-channel collection efforts in a dialer and chat environment on early stage accounts. This role reports directly to an Associate Manager in Loss Mitigation.
What You'll Do:
Work with customers to satisfy any deficient balances
Review, monitor, and engage with a high volume of customers per day
Review delinquent accounts daily, and maintain losses at or below established guidelines for assigned job duties
Accurately documents all account activities and pertinent information including but not limited to verifications and demographic changes
Complete high-risk processes with accuracy (i.e. Bankruptcy, Cease/Desist, Attorney Representation, etc.)
Independently review extension and forbearance requests
Manage all process tasks and functions associated with the forbearance programs
Meet individual and departmental objectives set by department management
Efficiently assess and recommend action to members concerning all other loan issues
Make recommendations to management for loans needing additional attention
Strives to continuously improve the quality and productivity of work
Be an important part of a lean but growing team with touchpoints across the organization
Some evening and weekend hours will be required.
What You'll Need:
1+ years of first or third-party collection experience. Experience in a financial environment is desired; consumer delinquency and collections, credit underwriting, or customer service experience preferred
Strong ability to negotiate repayment plans for early-stage accounts with varying levels of delinquency
1+ years of customer service experience with an aptitude in de escalating difficult situations
College degree desired. High school diploma or GED required
Exceptional organizational skills and attention to detail
Strong work ethic and pride in work product
Demonstrates a strong customer orientation.
Ability to successfully adapt and adjust to changes in business, regulatory, and economic environments.
Firm understanding of personal finance and credit industry best practices
General computer literacy
Aptitude for working independently while maintaining a team-first mentality
Ability to work under tight deadlines and exhibit grace under pressure
Desire to improve members financial situation but ability to make tough decisions
Excellent written and verbal communication skills
Proficiency in Microsoft Office, Google, and the ability to learn proprietary systems
Nice To Have:
Sales experience is a plus
Skilled in developing both external and internal content such as customer communications and the development of procedures and work documents.
Skilled in root cause analysis and problem resolution with both quantitative and qualitative data.
Sourced by ZipRecruiter
Finance and insurance
1,001 - 5,000 Employees
San Francisco, CA, US
2011
