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Credit Collector Jobs in Delaware (NOW HIRING)

Collabera

Collections Representative

Newark, DE · On-site

$16.50 - $21.50/hr

The Collector works in the Collections and Recovery Operations environment and is typically aligned ... credit card accounts. * In the recovery area, collectors will work with customer to establish full ...

Collabera

Collections Specialist

Newark, DE · On-site

$18 - $24.50/hr

Collections Representatives The Collector works in the Collections and Recovery Operations ... credit card accounts. In the recovery area, collectors will work with customer to establish full ...

The 1916 Company

Sales Advisor

Newark, DE

$23/hr

... across the US, Collector's Lounges in major domestic and international markets, and four ... Process cash, credit, and other transactions accurately, honestly, and in compliance with company ...

The 1916 Company

Sales Advisor

Newark, DE · On-site

$23/hr

... across the US, Collector's Lounges in major domestic and international markets, and four ... Process cash, credit, and other transactions accurately, honestly, and in compliance with company ...

The 1916 Company

Sales Advisor

Newark, DE · On-site

$23/hr

... across the US, Collector's Lounges in major domestic and international markets, and four ... Process cash, credit, and other transactions accurately, honestly, and in compliance with company ...

Sallie Mae

Associate, Recovery

New Castle, DE · On-site

$15.50 - $19.50/hr

Basic knowledge of financial analysis, credit evaluation, and loan recovery techniques. * Familiarity with relevant laws, regulations, and industry practices related to loan recovery and debt ...

Sallie_mae

Associate, Recovery

New Castle, DE

$15.50 - $19.50/hr

Basic knowledge of financial analysis, credit evaluation, and loan recovery techniques. * Familiarity with relevant laws, regulations, and industry practices related to loan recovery and debt ...

Recovery Focus

$15.50 - $19.50/hr

Cycle to Work scheme and Credit Union membership * Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good * Free will writing service and wellbeing initiatives throughout the ...

All JobsCredit Collector JobsCredit Collector Jobs in Delaware

Credit Collector information

See Delaware salary details

$14

$19

$23

How much do credit collector jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for credit collector in Delaware is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a credit collector?

The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.

What are the key skills and qualifications needed to thrive as a credit collector, and why are they important?

To thrive as a Credit Collector, you need strong negotiation skills, attention to detail, and a good understanding of credit and collections processes, usually backed by a high school diploma or equivalent. Familiarity with collection management software, customer relationship management (CRM) systems, and relevant legal regulations is typically required. Excellent communication, persistence, and problem-solving abilities set top performers apart in this role. These skills ensure effective debt recovery while maintaining positive customer relations and compliance with industry standards.

What are some effective strategies for managing challenging conversations with overdue account holders as a credit collector?

As a Credit Collector, you'll frequently engage with customers who may be frustrated or anxious about their overdue accounts. Successful collectors use active listening, remain calm and empathetic, and clearly explain payment options to build trust and encourage cooperation. It's important to stay solution-focused, document all interactions accurately, and know when to escalate issues to a supervisor. Training and support from your team are typically available to help you navigate these challenging conversations while achieving collection targets.
More about Credit Collector jobs

What are popular job titles related to Credit Collector jobs in DE?

For Credit Collector jobs in DE, the most frequently searched job titles are:

Credit Collector jobs near you
Infographic showing various Credit Collector job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,584 per year, or $19 per hour.

Collections Representative

Collabera

Newark, DE • On-site

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Contact delinquent or high-risk customers to secure payment and determine reasons for delinquency.

  • Work with customers to establish repayment plans or settlements for overdue accounts.

  • Resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Industry: Financial Services

Work Location: Newark, DE

Job Title: Collections Representative

Duration: 6+ months (Strong possibility of extension)


Available Shift/s:

  • 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday
  • Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM


Job Description:

  • The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. 
  • This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. 
  • Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. 
  • Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. 
  • In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. 
  • Works an established list of accounts on an automated collections system and/or auto-dialer. 
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. 
  • Understands and educates customers on account terms and alternate payment programs and methods. 
  • Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.


Job Requirements:

  • Excellent communication skills
  • Customer Service focus
  • Ability to understand and discuss personal and financial difficulties 
  • Ability to recommend and negotiate payment arrangements 
  • Demonstrated ability to work in a fast paced environment 
  • Strong computer skills
  • Previous collections experience
  • Previous customer service experience
  • Strong negotiation skills
Additional Information


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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