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Commercial Collector Jobs (NOW HIRING)

Peoples Bank

Commercial Collector I

Marietta, OH · On-site

This position will be responsible for commercial loan and lease collections and related servicing. Will devise and execute effective collection strategies designed to efficiently resolve commercial ...

Addison Group

Medical Collector

Plano, TX · Remote

$24 - $26/hr

Position: * 1 LTACH Commercial Collector * 1 Outpatient Collector Location: Remote (Candidates must reside in San Antonio, TX ) Openings: 2 Pay Rate: $24-$26/hour Hours: Flexible start between 7-9 AM ...

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Commercial Collector information

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$29

How much do commercial collector jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for commercial collector in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What Does a Commercial Collector Do?

A commercial collector works on behalf of a business to collect outstanding debt. As a commercial collector, you have a variety of administrative and research duties, including monitoring and analyzing accounts, finding people who owe payments, and negotiating repayment plans. You also review consumer credit histories and determine whether or not it is profitable to seek repayment. You may work internally or for collection agencies that are contracted to deal with bills. Preferred qualifications for this career include a few years of job experience in commercial or business-to-business billing and payments and strong verbal communication and math skills.

What are Commercial Collectors?

Commercial Collectors are professionals who specialize in recovering unpaid debts from businesses rather than individual consumers. They typically work for collection agencies, financial institutions, or in-house credit departments, and their main responsibility is to contact other companies to resolve outstanding invoices or overdue accounts. Commercial Collectors may negotiate payment arrangements, investigate disputed debts, and follow legal guidelines to ensure compliance during the collection process. Their work is essential in helping businesses maintain cash flow and minimize financial losses.

What are the key skills and qualifications needed to thrive as a Commercial Collector, and why are they important?

To thrive as a Commercial Collector, you need strong negotiation skills, knowledge of credit and collections processes, and a background in finance or a related field. Familiarity with collections management software, CRM systems, and relevant regulations like the Fair Debt Collection Practices Act (FDCPA) is typically required. Excellent communication, problem-solving abilities, and resilience are critical soft skills for effectively managing debtor relationships and overcoming objections. These competencies are essential for maximizing recovery rates while maintaining professionalism and compliance in challenging collection scenarios.

What is the difference between Commercial Collector vs Accounts Receivable Clerk?

AspectCommercial CollectorAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles may prefer collections or finance certificationsHigh school diploma; accounting or finance courses beneficial
Work EnvironmentCollections agencies, finance departments, often in office settingsFinance or accounting departments, office environment
Employer & Industry UsageFinancial institutions, credit companies, large corporationsBusinesses across industries managing invoicing and payments
Common Search & ComparisonOften compared for debt recovery rolesCompared for accounts management roles

The main difference is that a Commercial Collector focuses on recovering overdue payments from business clients, often handling delinquent accounts and negotiations. An Accounts Receivable Clerk manages invoicing, records payments, and maintains customer accounts. Both roles require attention to detail and financial knowledge, but Commercial Collectors are more involved in debt collection processes, while Accounts Receivable Clerks handle day-to-day account management.

What are some common challenges faced by commercial collectors, and how can they be effectively managed?

Commercial collectors often encounter challenges such as negotiating with difficult clients, managing a high volume of accounts, and staying up-to-date with changing regulations. Effectively managing these challenges requires strong communication skills, persistence, and attention to detail. Many organizations provide regular training and use specialized software to help collectors stay organized and compliant. Building positive relationships with clients while maintaining firm collection practices is key to success in this role.
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Commercial Collector jobs near you
Infographic showing various Commercial Collector job openings in the United States as of July 2026, with employment types broken down into 13% Internship, 54% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $46,033 per year, or $22.1 per hour.
Commercial Collector (Remote)

Commercial Collector (Remote)

American Financial Management, Inc.

Rosemont, IL

$25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 11 days ago

Job description

We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector.

Skills:

  • Good written, verbal, listening and phone communications skills
  • Problem solving and negotiation skills
  • General computer skills with the ability to type
  • Ability to work in a fast-paced environment
  • Ability to maintain composure with difficult debtors
  • Ability to handle a high-volume inventory

Key Responsibilities:

  • Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts
  • Accept payment by credit card, check by phone/fax/email
  • Negotiate settlement within prescribed guidelines
  • Provide account updates to clients as needed
  • Locate businesses and individual owners through skip tracing techniques
  • Meet and exceed monthly recovery goals

Qualifications:

  • Proven experience in debt collection, preferably in the Commercial sector.
  • Strong negotiation and communication skills.
  • Ability to handle difficult conversations and remain professional under pressure.
  • Proficiency in using collection software and Microsoft Office Suite.

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible paid time off and holidays
  • Short-term disability
  • Life insurance
  • AD&D insurance