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How much do accounts receivable collection specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for accounts receivable collection specialist in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is an accounts receivable collection specialist?

An Accounts Receivable Collection Specialist is responsible for managing and collecting outstanding customer payments. They ensure timely invoice payments, contact customers regarding overdue accounts, and negotiate payment plans if necessary. This role requires strong communication, organization, and problem-solving skills to maintain positive customer relationships while ensuring the company's cash flow remains stable. They may also collaborate with other departments to resolve billing disputes and discrepancies.

What are the key skills and qualifications needed to thrive as an accounts receivable collection specialist?

To thrive as an Accounts Receivable Collection Specialist, you need strong analytical skills, attention to detail, and a good understanding of basic accounting principles, typically supported by relevant work experience or an associate degree in finance or accounting. Proficiency with accounting software such as QuickBooks, ERP systems like SAP, and spreadsheet tools like Microsoft Excel is essential, and certification in bookkeeping or credit management is a plus. Excellent communication, negotiation, and problem-solving skills help you effectively manage customer relationships and resolve payment issues. These skills and qualifications are crucial for ensuring timely collections, maintaining accurate financial records, and supporting the organization's cash flow.

What does an accounts receivable collection specialist do?

A typical day for an Accounts Receivable Collection Specialist involves reviewing outstanding customer accounts, making collection calls or sending follow-up emails, and processing incoming payments. You may also investigate and resolve payment discrepancies, update account records in the company’s financial systems, and collaborate with sales or customer service teams to address any billing issues. The environment is often fast-paced and deadline-driven, with clear goals set around reducing past-due balances and improving cash flow. Working as part of a finance or accounting team, you’ll be in regular communication with both internal colleagues and external clients to ensure prompt payments and maintain positive business relationships.

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Accounts Receivable Collection Specialist jobs near you
Infographic showing various Accounts Receivable Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,228 per year, or $22.7 per hour.

Accounts Receivable Collection Specialist

Planet Depos

Dallas, TX • Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Description

We are looking for a highly motivated and data-driven Accounts Receivable Collection Specialist to join our growing team. In this role, you will initiate contact with customers regarding their past due balances to secure payment, as well as conduct complex research of accounts for discrepancies and investigate accounts receivable variances. You will also assist with account reconciliations, payment applications and other accounting projects as needed. This role provides the best possible customer experience during the accounts receivable collection process.


You are a great fit if you are self-driven, highly organized, and an enthusiastic team player!


ACCOUNTS RECEIVABLE COLLECTION SPECIALIST ESSENTIAL FUNCTIONS:

  • Analyze and monitor account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, or potentially overdue
  • Contact customers via e-mail and phone to discuss overdue balances and encourage timely payments
  • Monitor accounts daily and identify outstanding account receivables
  • Assist with customer account reconciliation and investigate historical data for balances. 
  • Providing customer service regarding collection issues, process customer refunds, review account adjustments and resolve client discrepancies and short payments
  • Prepare and present reports on collection activities and progress
  • Process customer payments and maintain cash receipts records
  • Handle accounts receivable calls and correspondences in a fast-paced goal-oriented environment
  • Resolve with billing challenges and customer credit challenges
  • Assist with account receivable reconciliations
  • Accountable for reducing delinquency for assigned accounts
  • Perform other accounts receivable collection duties as assigned


ACCOUNTS RECEIVABLE COLLECTION SPECIALIST LOCATION:

Remote


ACCOUNTS RECEIVABLE COLLECTION SPECIALIST COMPENSATION:

$21.00 - $23.00 per hour


ACCOUNTS RECEIVABLE COLLECTION SPECIALIST SHIFT:

11:00am - 7:00pm EST Monday-Friday


BENEFITS:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Voluntary Term Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)

Requirements

  • BA/BS (Accounting, Finance, or another business-relevant degree) OR
  • 3+ years of collections experience, preferably in the legal service industry
  • Knowledge of collection laws and regulations
  • Experience with Excel and Google Docs
  • Excellent written and verbal communication skills
  • Must be able to work in a professional and confidential environment.


EOE M/F/D/V

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