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Credit Collector Jobs (NOW HIRING)

Public Service Credit Union

Collector

Fort Wayne, IN

$20.16 - $33.08/hr

Collector Public Service Credit Union - Fort Wayne, Indiana About Public Service Credit Union - Public Service Credit Union (PSCU) is Fort Wayne's oldest credit union, proudly serving our community ...

Public Service Credit Union

Collector

Fort Wayne, IN · On-site

$20.16 - $33.08/hr

Collector Public Service Credit Union - Fort Wayne, Indiana About Public Service Credit Union - Public Service Credit Union (PSCU) is Fort Wayne's oldest credit union, proudly serving our community ...

Frontwave Credit Union

Collector (Onsite)

Oceanside, CA · On-site

$24.46 - $36.69/hr

Overview The Collector is responsible for the timely collection of funds and/or resolution for all ... Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego ...

D & A Services, LLC

Collector

Des Plaines, IL

$17 - $23/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. * Strong communication skills: Excellent verbal and written ...

Spruce Power

Debt Collector

Houston, TX · On-site

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Locate customers using skip trace sites, internet, and credit bureau! * Work from multiple ...

Energy Service Experts

Debt Collector

Houston, TX · On-site

$19 - $22/hr

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Locate customers using skip trace sites, internet, and credit bureau! * Work from multiple ...

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. * Strong communication skills: Excellent verbal and written ...

Credit Service Company, Inc.

Collector

Arlington, TX · On-site

$15.25/hr

... Collector in our Arlington Office. Join our team, learn new skills and start a new career while ... Credit Service Company, Inc. is an Equal Opportunity Employer and is fully committed to providing a ...

New

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. * Strong communication skills: Excellent verbal and written ...

RA Rogers Inc

Debt Collector

Crofton, MD · On-site

$16.25 - $21/hr

Experienced Third-Party Debt Collector Join our nationwide collection agency, proudly serving over 400 credit unions nationwide since 1979. We're seeking an Experienced First or Third-Party Debt ...

Navitas Credit Corp.

Senior Collector

Columbia, SC · On-site

$42K/yr

Overview The Senior Collector is responsible for collecting past-due contract payments and fees ... Must be able to pass a criminal background & credit check * This is a full-time, non-remote ...

Navitas Credit Corp.

Senior Collector

Columbia, SC

$42K - $64K/yr

Overview The Senior Collector is responsible for collecting pastdue contract payments and fees ... Must be able to pass a criminal background & credit check * This is a full-time, non-remote ...

Rize Beyond Banking

Collector

Irwindale, CA

$26 - $32/hr

Rize Credit Union is seeking a dedicated and empathetic Collector to join our team. In this role, you'll manage delinquent accounts, provide exceptional service to members, and help resolve past-due ...

New

Clarvida - North Carolina

CST SU Specialist

Asheville, NC · On-site

$50K - $55K/yr

... credits for licensure All Employees: • 401(k) retirement plan • Free licensure supervision • Pet insurance • Employee Assistance Program (EAP) • Perks @ Clarvida - national discounts on ...

Tek Ninjas

Be Seen First

Collector

Temple, TX · Remote

$18 - $20/hr

Collector 1 Duration: 3+ months till end of September (possible extension till end of project) 8 - ... Communicates with collection affiliates and provides information to the Credit Bureau in solving ...

New

Kennedy Services

Collector

Chicago, IL · On-site

$18.50/hr

Collector will negotiate with customers to arrive at the best resolution for our clients and the ... Process payments using check by phone, credit/debit cards, Western Union, or offer the customer the ...

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Credit Collector information

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How much do credit collector jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for credit collector in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What Is the Job of a Credit Collector?

The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.

What are the key skills and qualifications needed to thrive as a Credit Collector, and why are they important?

To thrive as a Credit Collector, you need strong negotiation skills, attention to detail, and a good understanding of credit and collections processes, usually backed by a high school diploma or equivalent. Familiarity with collection management software, customer relationship management (CRM) systems, and relevant legal regulations is typically required. Excellent communication, persistence, and problem-solving abilities set top performers apart in this role. These skills ensure effective debt recovery while maintaining positive customer relations and compliance with industry standards.

What are Credit Collectors?

Credit Collectors, also known as debt collectors, are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors through phone calls, emails, or letters to remind them of outstanding debts and negotiate payment plans. Credit Collectors must follow strict regulations and ethical guidelines to ensure fair treatment of debtors while helping creditors minimize financial losses. Their work often involves maintaining records of collection activities and updating account information.

What are some effective strategies for managing challenging conversations with overdue account holders as a Credit Collector?

As a Credit Collector, you'll frequently engage with customers who may be frustrated or anxious about their overdue accounts. Successful collectors use active listening, remain calm and empathetic, and clearly explain payment options to build trust and encourage cooperation. It's important to stay solution-focused, document all interactions accurately, and know when to escalate issues to a supervisor. Training and support from your team are typically available to help you navigate these challenging conversations while achieving collection targets.
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What states have the most Credit Collector jobs? States with the most job openings for Credit Collector jobs include:
What are popular job titles related to Credit Collector jobs? For Credit Collector jobs, the most frequently searched job titles are:
Credit Collector jobs near you
Infographic showing various Credit Collector job openings in the United States as of July 2026, with employment types broken down into 35% Internship, 40% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,550 per year, or $19 per hour.
Bilingual Collector

Bilingual Collector

Austin Telco Federal Credit Union

Austin, TX • On-site

$43K - $47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Job Type
Full-time
Description
Bilingual Incentives & Sign on Bonus!
  • $200 monthly bilingual stipend
  • $500 Sign-On Bonus: $250 paid on your first paycheck and $250 paid upon successful completion of 90 days of employment.

Bilingual Collector Location: 11149 Research Blvd, Austin, TX,78759 Schedule: Monday - Friday shift scheduled within business hours of 8:00AM - 6:30PM FLSA Status: Nonexempt
Austin Telco FCU is looking for a Collector to join our family. The Collector maintains day-to-day collection procedures and manages loan accounts in all phases of delinquency while adhering to procedures established by Austin Telco Federal Credit Union. This role provides consistent follow-up, member communication, and documentation to support timely resolution and protect the credit union's financial interests, while supporting Austin Telco's mission and values of Respect, Empathy, Service, Integrity, and Cooperation.
What you'll do:
Member Communication & Collection Support
  • Maintain consistent daily follow-up on past due and delinquent accounts while ensuring queue compliance
  • Utilize telephone and email communication to assist members regarding delinquent accounts
  • Counsel members on the importance of maintaining positive credit standing and resolving delinquent balances
  • Maintain professionalism, empathy, and discretion while working with members experiencing financial hardship
  • Mail letters regarding late payments on delinquent accounts
Account Research & Processing
  • Research delinquent accounts for posting errors and assist with correcting discrepancies
  • Obtain credit reports as required
  • Complete documentation for loan extensions and collection refinances
  • Process towing notifications and act accordingly
  • Prepare loan documents for scanning
  • Assist with clerical duties and daily mail
Operational Excellence
  • Refer and/or confer with the Director of Collections or Senior Collector regarding problem accounts
  • Complete all scheduled training sessions to support job competency and compliance standards
  • Acquire and maintain a basic understanding of Collateral Protection Insurance (CPI)
  • Exercise sound judgment and decision-making within the scope of the role
  • Participate in additional projects or duties as assigned

What You Bring:
  • Experience: Minimum of six (6) months of experience in a bank, credit union, or other financial institution.
  • Education: High school diploma or GED
  • Communication: Strong interpersonal skills with the ability to communicate professionally and effectively with members regarding financial matters.
  • Confidentiality & Integrity: Proven ability to handle confidential financial information with discretion, professionalism, and integrity.
  • Organization & Attention to Detail: Ability to maintain accurate documentation, manage responsibilities efficiently, and remain organized in a fast-paced environment.
  • Language Skills: Bilingual in Spanish and English required.

Preferred:
  • Experience collecting secured or unsecured consumer loans

Why You'll Love Working Here:
  • Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness and legal support.
  • Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays and work anniversaries.
  • Retirement Plans: 401(k) with company match and a pension plan to support long-term financial goals.
  • Supportive Culture: A mission-driven team that puts people first and offers opportunities for growth in a collaborative and service-focused environment.
Additional Requirements:
  • Good credit standing (verified prior to interview)
  • Successful background check and drug screening upon offer

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary Range:
$43,000- $47,500
Salary Description
$43,000- $47,500

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