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Credit Collector Jobs (NOW HIRING)

Enviri Corporation

Collector

Plainfield, IN

$16.75 - $22.25/hr

The collector calls on delinquent customers to identify root cause of delinquency and establish ... Evaluates account statuses to initiate credit suspension, pursues action with the customer and ...

Enviri Corporation

Collector

Plainfield, IN · On-site +1

$16.75 - $22.25/hr

The collector calls on delinquent customers to identify root cause of delinquency and establish ... Appraises situations once resolved to potentially reinstate credit terms. • Identifies causes for ...

Enviri Corporation

Collector

Plainfield, IN · On-site

$16.75 - $22.25/hr

... The collector calls on delinquent customers to identify root cause of delinquency and establish ... Evaluates account statuses to initiate credit suspension, pursues action with the customer and ...

Energy Service Experts

Debt Collector

Houston, TX · On-site

$19 - $21/hr

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Locate customers using skip trace sites, internet, and credit bureau! * Work from multiple ...

OE Federal Credit Union

Collector I

Livermore, CA · On-site +1

$28.28 - $30.03/hr

A credit union is more than a financial institution. We are a community, a family. Our teams are ... OE Federal is seeking to hire a Collector I! Your Purpose You will be responsible for making and ...

Health Advocates

Insurance Collector I

Chatsworth, CA · On-site

$24 - $31.25/hr

... Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and ... Collector, Insurance Collector Specialist, Business Office Representative, Biller, Workers ...

Spruce Power

Debt Collector

Houston, TX · On-site

Debt Collector Spruce Power THE ROLE: Debt Collector Spruce Power, a leading provider of solar ... Locate customers using skip trace sites, internet, and credit bureau! * Work from multiple ...

HEALTH ADVOCATES

Insurance Collector I

Chatsworth, CA · On-site

$24 - $31.25/hr

... Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and ... Collector, Insurance Collector Specialist, Business Office Representative, Biller, Workers ...

HEALTH ADVOCATES

Insurance Collector I

Chatsworth, CA · On-site

$24 - $31.25/hr

... Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and ... Collector, Insurance Collector Specialist, Business Office Representative, Biller, Workers ...

Golden Valley Memorial Healthcare

Collector

Clinton, MO · On-site

$15.50 - $20.25/hr

The Collector is responsible for the collecting of patient accounts from all appropriate third ... Works credit balance report to ensure credits are handled timely and kept low. Cross trains with ...

PSCU

Collector

Fort Wayne, IN · On-site

$15.50 - $20.75/hr

Collector Public Service Credit Union Fort Wayne, Indiana - Position Purpose Responsible for the control of late and/or delinquent loan accounts and pending late payment reminders. Make follow up ...

Navitas Credit Corp.

Senior Collector

Columbia, SC

$15.75 - $21/hr

Overview The Senior Collector is responsible for collecting pastdue contract payments and fees ... Must be able to pass a criminal background & credit check * This is a full-time, non-remote ...

Kennedy Services

Collector

Chicago, IL · On-site

$18.50/hr

Collector will negotiate with customers to arrive at the best resolution for our clients and the ... Process payments using check by phone, credit/debit cards, Western Union, or offer the customer the ...

SunWest Federal Credit Union

Be Seen First

Collector I

Glendale, AZ · On-site

$19.50 - $22/hr

Collector I Division/Department: Collections Reports to: Collections Manager/Director of ... Understanding of Credit Union Philosophy * Excellent computer efficiency (MS Office/Word/Excel and ...

D & A Services, LLC

Collector - Metairie

Metairie, LA

$18 - $25/hr

Minimum of 3 years of experience as a Debt Collector in a third party environment with an emphasis on credit card collections. * Strong communication skills: Excellent verbal and written ...

New

OE Federal Credit Union

Collector I

Livermore, CA · On-site

$28.28 - $30.03/hr

A credit union is more than a financial institution. We are a community, a family. Our teams are ... OE Federal is seeking to hire a Collector I! Your Purpose You will be responsible for making and ...

OE Federal Credit Union

Collector I

Livermore, CA · On-site +1

$28.28 - $30.03/hr

A credit union is more than a financial institution. We are a community, a family. Our teams are ... OE Federal is seeking to hire a Collector I! Your Purpose You will be responsible for making and ...

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Credit Collector information

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$23

How much do credit collector jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for credit collector in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What Is the Job of a Credit Collector?

The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.

What are the key skills and qualifications needed to thrive as a Credit Collector, and why are they important?

To thrive as a Credit Collector, you need strong negotiation skills, attention to detail, and a good understanding of credit and collections processes, usually backed by a high school diploma or equivalent. Familiarity with collection management software, customer relationship management (CRM) systems, and relevant legal regulations is typically required. Excellent communication, persistence, and problem-solving abilities set top performers apart in this role. These skills ensure effective debt recovery while maintaining positive customer relations and compliance with industry standards.

What are Credit Collectors?

Credit Collectors, also known as debt collectors, are professionals responsible for recovering overdue payments from individuals or businesses on behalf of creditors. They contact debtors through phone calls, emails, or letters to remind them of outstanding debts and negotiate payment plans. Credit Collectors must follow strict regulations and ethical guidelines to ensure fair treatment of debtors while helping creditors minimize financial losses. Their work often involves maintaining records of collection activities and updating account information.

What are some effective strategies for managing challenging conversations with overdue account holders as a Credit Collector?

As a Credit Collector, you'll frequently engage with customers who may be frustrated or anxious about their overdue accounts. Successful collectors use active listening, remain calm and empathetic, and clearly explain payment options to build trust and encourage cooperation. It's important to stay solution-focused, document all interactions accurately, and know when to escalate issues to a supervisor. Training and support from your team are typically available to help you navigate these challenging conversations while achieving collection targets.
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Credit Collector jobs near you
Infographic showing various Credit Collector job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 3% Full Time, and 94% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,550 per year, or $19 per hour.

Collector

Enviri Corporation

Plainfield, IN

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Company Description

Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

The collector calls on delinquent customers to identify root cause of delinquency and establish plans to resolve past due balances.

Initiates correspondence (verbal or written) to customers and field sales to enhance corporate cash flow. Ensures that the departmental goals are achieved.

Presents a positive and service-oriented attitude to internal and external customers to maintain and improve customer relationships.

Recommends new strategies regarding departmental procedures and customer payment patterns to ensure goals are reached or exceeded.

Analyzes portfolios, identifies customers that require placement with third party collections, bankruptcy processes, submits write-off preparation. Customers are only placed with an external agency once internal efforts have been exhausted.

Evaluates account statuses to initiate credit suspension, pursues action with the customer and Sales to ensure payment. Appraises situations once resolved to potentially reinstate credit terms.

Identifies causes for customer deductions, recommends operational changes that reduce/eliminate reoccurring deductions.

Works with Billing and Customer Service to preemptively ensure that contractual customer requirements are achieved to avoid payment delays.

Performs other related duties as required or requested.

Qualifications

Basic Qualifications:

Associates Degree in Business Management, Accounting, Banking & Finance, or Liberal Arts, or equivalent work experience.

Minimum of 2 years Business to Business collections.

Advanced proficiency in Microsoft Excel: pivot tables, VLOOKUP, and other formulas as needed.

Preferred Qualifications:

Two or more years of experience as a collector or working knowledge of collection policies and procedures.

Demonstrates learning adaptability regarding customer portals and varying internal programs and systems.

Demonstrates proficiency in other Microsoft office applications.

Demonstrates the ability to type a minimum of 40 wpm.

Additional Information

Benefits: Comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, tuition reimbursement, paid volunteering and more. In addition, commencing no later than January 1, 2027, benefits package will include participation in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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