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Credit Collection Specialist Jobs (NOW HIRING)

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ

$22 - $29.25/hr

Title: Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non ... Coordinate collection strategy and customer communication with field personnel. Continuously seek ...

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How much do credit collection specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What does a credit collection specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by credit collection specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

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Credit Collection Specialist jobs near you
Infographic showing various Credit Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, and 16% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit/Collections Specialist

Chase Staffing - Douglasville, GA

Douglasville, GA • On-site

$22 - $26/hr

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

NOW HIRING: CREDIT & COLLECTIONS SPECIALIST

Location: Lithia Springs / Douglasville/Powder Springs area

Pay: $22.00–$26.00 per hour, based on experience

Schedule: Monday–Friday | 8:00 AM–5:00 PM

Position: Full-Time | In Office Only — Not Remote or Hybrid

A growing distribution company is urgently seeking an experienced Credit & Collections Specialist. We need a detail-oriented, independent self-starter with strong commercial credit and collections experience.

The ideal candidate must communicate professionally and use proper grammar, spelling, punctuation, and tone when interacting with customers by telephone and email.

Key Responsibilities

Proactively manage and collect outstanding accounts receivable balances

Contact past-due commercial accounts by telephone and email

Develop effective collection strategies

Establish payment arrangements and hold customers accountable to agreed-upon plans

Document collection activity, promises to pay, follow-up dates, and account status

Escalate severely delinquent accounts appropriately

Establish new customer accounts and gather required legal information

Run D&B reports, credit checks, and customer credit evaluations

Recommend appropriate credit limits according to company guidelines

Generate compliance reports for the company’s credit insurance provider

Post and accurately apply cash receipts

Research and resolve payment discrepancies and account issues

Forecast collection activity and regularly update management

Maintain accurate customer and accounts receivable records


Required Qualifications

Minimum of 3+years of recent, stable accounts receivable and commercial collections experience

Strong credit and collections experience is required

Demonstrated success collecting collecting past-due commercial balances

Understanding of credit evaluation and collection procedures

Excellent professional telephone and email communication skills

Strong grammar, spelling, proofreading, and documentation skills

Ability to explain how collection activities are organized, tracked, followed up on, and escalated

Advanced proficiency with Microsoft Office, especially Excel

Previous experience using ERP or accounting systems

Excellent data-entry accuracy and attention to detail

Ability to work independently, take initiative, and manage multiple deadlines

High school diploma or equivalent


Preferred Qualifications

Experience with MAS or Sage

Experience running D&B reports and commercial credit checks

Credit insurance reporting experience

Associate degree or higher

Packaging, manufacturing, or distribution industry experience


Additional Requirements

Background check and drug screening required

Reliable transportation required

Ability to operate standard office equipment

Ability to lift up to 25 pounds

Ability to occasionally enter a warehouse environment

This is not an entry-level position. Applicants must have strong, recent credit and collections experience.

Apply Today


Subject line: Credit & Collections Specialist

CHASE provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, status as a disabled veteran, marital status, or any other legally protected characteristic in accordance with applicable laws. In addition, CHASE complies with applicable state and local laws governing nondiscrimination in employment in every location.

CHASE is committed to complying fully with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities.

Company Description

CHASE Staffing, formerly CHASE Professionals, is a US-based staffing firm with 20 branch locations and over 10,000 jobs filled in 2021. Most of our locations provide full-service staffing, while several specialize in a particular field.

For over 45 years we have helped hundreds of thousands of people accomplish their goals. This includes people looking for full-time jobs, those looking for opportunities to earn money on a temporary basis, those seeking to improve skills and learn new ones, and new grads entering the work force wanting to get some experience.

Working together to meet your needs is our #1 goal.