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Credit Collection Specialist Jobs (NOW HIRING)

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Credit and Collections Specialist

Cedar Park, TX · On-site

$20.50 - $27.25/hr

Resolves routine credit and collection situations and requests assistance on highly sensitive ... specialist or management. Creates collection correspondence and prepares lien documents for ...

Revelyst

Sr Credit & Collections Specialist

Irvine, CA · On-site

$30 - $36.50/hr

The Senior Credit & Collections Specialist will be a key member of the Credit department ... Negotiate payment plans with customers or escalate collection issues to management. * Address ...

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How much do credit collection specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for credit collection specialist in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need a solid understanding of accounts receivable, credit policies, and debt collection practices, often supported by a background in finance, accounting, or business administration. Familiarity with collection management software, customer relationship management (CRM) systems, and basic office tools like Excel is typically required. Strong negotiation, problem-solving, and communication skills help you manage sensitive conversations and resolve disputes effectively. These abilities are critical for maximizing recoveries, maintaining client relationships, and ensuring the organization's financial health.

What are some common challenges faced by credit collection specialists and how can they be managed effectively?

Credit Collection Specialists often encounter challenges such as handling difficult conversations with customers, negotiating payment terms, and maintaining a balance between assertiveness and empathy. Success in this role requires strong communication skills, patience, and the ability to stay organized while managing multiple accounts. Building rapport with clients, staying up-to-date on company policies, and working closely with sales and finance teams can help address these challenges and ensure effective collections while preserving customer relationships.

What is the difference between Credit Collection Specialist vs Accounts Receivable Clerk?

AspectCredit Collection SpecialistAccounts Receivable Clerk
CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting, often interacting directly with customers or clientsOffice setting, primarily handling data entry and invoice processing
Employer & Industry UsageFinancial institutions, credit companies, and large corporationsBusinesses across various industries managing billing and payments
Search & Comparison IntentPeople looking to understand roles involving debt recovery and collectionsIndividuals seeking roles in billing, invoicing, and accounts management

The main difference is that a Credit Collection Specialist focuses on recovering overdue payments by contacting customers, while an Accounts Receivable Clerk manages invoicing and records payments. Both roles require attention to detail and financial knowledge but serve different functions within the finance department.

What does a credit collection specialist do?

A Credit Collection Specialist is responsible for managing and collecting overdue payments from customers or clients. They contact individuals or businesses to remind them of outstanding debts, negotiate payment arrangements, and resolve any billing issues. Additionally, they may review credit histories, update account records, and work closely with other departments to ensure timely collections. Their role is crucial in maintaining a company's cash flow and minimizing financial losses due to unpaid accounts.
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Credit Collection Specialist jobs near you
Infographic showing various Credit Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.

Credit and Collections Specialist

Janel Group

Garden City, NY

$55K - $65K/hr

Full-time

Re-posted 4 days ago

Job description

Credit amp; Collections Specialist
Position Summary
The Credit amp; Collections Specialist manages customer credit exposure and ensures timely collection of receivables, with a strong focus on duty collections related to customs entries and international freight. The role requires effective phone communication, professional email follow‑ups, and the ability to resolve billing issues in a fast‑paced logistics environment.
Key Responsibilities
Credit amp; Risk Management
  • Review customer credit applications and trade references.
  • Recommend credit limits and terms per company policy.
  • Monitor credit exposure, especially high‑duty accounts.
Collections
  • Conduct daily phone and email outreach for past‑due invoices, duty charges, and outstanding balances.
  • Prioritize duty collections to ensure timely recovery of customs‑related charges.
  • Document all collection activity and coordinate with the AR Manager on delinquent accounts.
  • Work with customs brokerage to verify duty amounts and billing accuracy.
  • Ensure customers understand duty obligations and follow up on unpaid duty invoices.
  • Collaborate with internal teams to resolve billing discrepancies and provide required documentation.
  • Prepare weekly aging reports and duty‑specific summaries.
  • Ensure compliance with credit policies, SOX controls, and industry regulations.
Required Skills amp; Qualifications
  • 2–4 years of credit, collections, or AR experience; logistics or customs brokerage preferred.
  • Strong phone communication and negotiation skills.
  • Excellent written communication for email follow‑ups.
  • Experience with duty collections or customs billing preferred.
  • Proficiency with ERP/AR systems (e.g., NetSuite, CargoWise).
  • Strong organizational skills and ability to manage a high‑volume account portfolio.
Preferred Qualifications
  • High‑volume B2B collections experience.
  • Knowledge of customs entry processes and duty billing.
  • Familiarity with credit tools such as Dun amp; Bradstreet.
  • Strengths in communication, customer service, problem solving, and time management.

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